AOL e-mail users were prevented from sending or receiving most of their e-mail for at least three hours Thursday morning, the online portal said.
"An e-mail software issue started to cause delays in the sending and receiving of AOL e-mails for our members and AOL.com users, said company spokesman Nicholas Graham. "We are in the process of implementing a fix and investigating its cause."
Graham said all the e-mail will eventually be delivered once the glitch is corrected. Meanwhile, some users will receive messages intermittently. However, Graham couldn't say when the software problem might be completely fixed.
"We're working hard on it right now," he said.
E-mail has been a source of public relations setbacks for AOL over the past few months. In April, the company was accused of blocking e-mail in an attempt to thwart the circulation of a petition against the company's certified e-mail program. The company blamed the blockage of e-mail on a glitch.
Opponents of the program, which requires marketers to pay to ensure delivery of e-mail messages, argue that the payment is an "e-mail tax." AOL has said that the service helps prevent spam.
Oh Email, you can be the cure and the crux to all <a class="jive-link-external" href="http://www.iwantmyess.com/?p=55" target="_newWindow">http://www.iwantmyess.com/?p=55</a>
Waiting this out will surely beat out the licking stamps and getting papercuts on envelopes.
The two telecom carriers will carry a next-generation iPad running on the fast, next-generation wireless technology, sources tell The Wall Street Journal.
Google creates an animated doodle that features a boy, a girl, Google's search engine, and a jump rope. But might there be darker, more analytical, more troubling interpretations to this tale?
The Silicon Valley online payments startup grew by 1,000 percent last year and is hopeful it can repeat that level of growth this year. To do that, it's had to move away from its early friends-and-family roots and embrace small businesses.
Chamtech's spray-on antenna uses a nano material to provide a low-power boost to antenna range. The wireless-in-a-can product may some day bring an end to unsightly cell towers.
EnerG2 opens a plant to make an engineered carbon that will improve performance of energy storage devices and make storage for start-stop hybrid cars less expensive.
Waiting this out will surely beat out the licking stamps and getting papercuts on envelopes.