AOL shuts out some AIM users

By Jim Hu
Staff Writer, CNET News

America Online mistakenly deactivated an undisclosed number of screen names on its AOL Instant Messenger service, the company confirmed Friday. The incident occurred earlier this week when a batch of active screen names were mixed into a group of screen names that have not been used for the past 12 months. AOL periodically recycles inactive screen names so they can be picked up by new customers.

AOL spokeswoman Krista Thomas said in an e-mail that the company will reinstate all affected screen names no later than Monday, Dec. 13.

Add a Comment (Log in or register)

And Netscape web mail accounts too.
by Wellander December 10, 2004 11:47 PM PST: Hi,
I have had my Netscape webmail account deactivated becuase of this.
I have never used AIM so it seems to affect more them AIM users.; Like this Reply to this comment

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