Version: 2008

Comments on: Time Warner to test metered Web use

Time Warner Cable says it will charge users based on how much data they transfer in an effort to control peer-to-peer traffic on their network, but the new pricing model could scare off customers.

Add a Comment (Log in or register) Showing 2 of 3 pages (76 Comments)
Boycott Time Warner cable
by noyfb2 January 17, 2008 5:11 PM PST
They don't even offer the NFL network.

The fact is this is just a way to limit video services like Netflix, Vongo and now Apple TV.

If this extra bandwidth was so taking on them then why not have a very low price for the casual user that hardly uses any bandwidth. The fact is prices aren't dropping it's all about protecting their cable video offerings.

How to avoid this is to get satellite and show around for another broadband provider, they are a dime a dozen now. It's not just about cable and DSL, there are more options out there.
Reply to this comment
TW already caps port 119 (Usenet)
by thomas.tmc January 17, 2008 5:28 PM PST
TW already has a 3Mbps cap on port 119 which is used for Usenet newsgroups. It can be bypassd if your Usenet provider allows you to connect via port 80.

By the way, when is congress going to wake up with Net Neutrality and enact some legislation. Email your Senator and Congress persons. This aggression will not stand.
Reply to this comment
False Advertising
by jleemc44 January 17, 2008 5:30 PM PST
Companies like Time Warner have many reasons to fear P2P type applications. First off they are overselling the capabilities of their infrastructure by advertising higher bandwidth than they can handle. It?s only until customers actually try to take advantage of these speeds that they complain.

Second, higher bandwidth provides a gateway for clients to receive services that the provider already offers, such as phone and television.

My opinion is that all ISP?s be required to contain the necessary resources to provide the advertised bandwidth your paying for or lower their advertised speeds to something they can handle.
Reply to this comment
ISP's should have the resorces available???
by k2dave January 24, 2008 4:43 AM PST
>>>My opinion is that all ISP?s be required to contain the necessary resources to provide the advertised bandwidth your paying for or lower their advertised speeds to something they can handle.<<<

No one does this, the telephone companies have limited capacity to deliver calls - exceed that and your call won't go through, cell phone systems get overloaded, even electric service can't do this, most homes are wired with 100 to 300 amp service, what happens when everyone uses all the power at once, the system fails because it can't deliver it.

To build a system where everyone can run the service to the max at all times would be cost prohibitive.
Sold a buffett and then charged ala-cart !?!?
by bwvla January 17, 2008 5:32 PM PST
The question is are they targeting people who are downloading terabytes of data monthly or are they ramping up to collect on the upcoming boom of movie rentals on line?

They sold us connections advertised as 24/7 with "UNLIMITED" data at peak speeds of 10gb. Now they wish to change from a buffet to a ala-cart mid way thorough dinner and charge us for that extra helping of mashed potatoes.

But what is too much, and how does that figure in with modern usage. iTunes and Netfix now offering movie rentals on line which should take off this year as they work out the kinks. Some businesses and homes have several people sharing the connection via wifi hubs. Imagine a 4 person family, where both kids are watching youtube, and the adults are vpn'ed into work. How does this affect you if your kid is running a web radio station or producing a daily youtube tv show? Pretty normal stuff for kids now days. All of this really is AVERAGE use for today and will likely be sub average a year from now.

Tell us Time Warner what is too much? Does this figure adjust for "net inflation" where we all use more bandwidth every year due to the continual expansion of the net? Something seems fishy with this model.
Reply to this comment
Time Warner was cr@p before...now total cr@p!
by Ivan Thomson January 17, 2008 10:29 PM PST
Time Warner Road Runner was cr@p before this. Priced way too high for what you get with really limited upload speeds. Now this is the last straw for me. If they start this pay-as-you-go program up then bye bye internet for me (since basically there is no other choice where I live). I don't get this whole mess over here. When I went to school in Scotland, Telewest gave me a 10Mbit connection with really good upload speeds for about £15 a month and they never blocked anything had good customer service and use to credit me back for outages. For almost $50 a month I get a **** connection from Time Warner. Oh well same story with cell phone service. Here I get cr@p deals and really bad service. In Scotland, O2 gave me 300 free texts, free calls to same network and really cheap international calls...and that was on pay-as-you-go service. Contract was even better. I could talk & text my butt off for like $15 a month. What the hell is going on over here in this country?
Reply to this comment
Actually in Europe...
by resu eman January 18, 2008 4:44 AM PST
... we have this "metered Web use". If I understood the article correctly!
It's been interesting reading the comments, since I didn't know how things worked in the States.
In Europe (most part of it, as far as I know), providers have several options based on available bandwidth (download and upload speeds). You pay a monthly fee, but these options always have a GB limit for downloading. These limits distinguish Local and International traffic. Local traffic could be unlimited, but International never is.
Higher bandwidth, means a higher fee but also a higher limit. It could top 100GB for example. If you exceed the limit, you usually pay an average of 15 cents for each additional MB.
This is how it?s always been and for most people it doesn?t cause any problems. We usually complain more about download speeds and quality of service, than of download limits. We simply accept that there?s a limit, so we must respect it. It?s kind of like driving in the highway. :)
Greetings from Portugal.
Reply to this comment
Obviously, the EU has it wrong again.
by wango2007 January 18, 2008 12:23 PM PST
You should change your method, not us. We don't need to be ripped off just because you are.
Not Entirely Accurate
by khorby January 19, 2008 4:01 PM PST
When commenting on Europe, it's best to consider that there are many different countries and many different systems. While I'm sure you no doubt are speaking of your experience, mine is different.

I live in England, UK and my broadband service provider does not "cap" my broadband usage. Many providers here still do, and an increasing number are moving to unmetered plans.

My provider tries to prevent abuse by having a "fair usage" policy that I must agree to, essentially stating that I will not "abuse" the network by being constantly connecting to a P2P. So, when I do, I do so for 2 or 3 weeks out of 4, or even 3 to 5 days out of 7.

Not everyone here accepts poor service, poor quality and inferior service and many of us seek out providers who meet our needs and expectations as customers. :)
Spyware? Adware? Viruses?
by che1959 January 18, 2008 5:25 AM PST
When I was in Thailand, some students accidentally got some spyware on a couple of computers. The computers began downloading and uploading like crazy. This excessive traffic use is the only way we detected the virus.

My mom's computer is always getting junkware on it. She is elderly and can't help it. I know this kind of junkware is sapping her bandwidth. I take it off when I get a chance, but thank goodness she has an unlimited plan.

I could only imagine that there will be many people hit with bills that shock them because of spyware and viruses on their computers.
Reply to this comment
Good!
by dmm January 18, 2008 1:47 PM PST
Maybe the big bills will motivate them to fix their computer or get off the internet. Either way, less spam and smaller botnets for criminals to use.
What next
by meveeja January 18, 2008 5:35 AM PST
next they'll want to meter television viewing. The more you watch the more you pay. I pay for x amount of bandwidth I expect x (or close to it)amount of bandwidth.
Reply to this comment
I would love it!
by dmm January 18, 2008 1:49 PM PST
Then I could watch my few hours of TV per week for only a few dollars per month, instead of subsidizing all the couch potatoes.
Not a valid argument
by amctcg January 20, 2008 8:41 AM PST
The difference between TV channels and Internet, is it doesn't matter how many people watch a certain channel, it does not affect any one else. You download movies 24/7, you will affect other Internet users.
Re: Metered Web Use
by chuck_whealton January 18, 2008 7:16 AM PST
The thing I don't like about this is that there are many people who are downloading or streaming LEGITIMATE software and media, in the form of ISO images for software they're legally entitled to, web based television and/or radio, etc.

Just because somebody is using more than average bandwidth doesn't make them law breakers.

I was considering putting together a media center type system, perhaps based on MythTV, or a Microsoft product (undecided at this point). One of the things I wanted to do was be able to get my Wife television channels from her country of origin. They're legitimately available via the channel's website.

Of course, that requires data transfer in the form of streaming.

Now I'll basically be penalized (oh, I'm sorry, "METERED") for it?

Are we to assume that if a TW customer goes on vacation for a month and has a "METER" reading 0 bytes, they will NOT be charged for that month?

I doubt it.

I'm sorry, but that is no way to treat customers.

Charles R. Whealton
Charles Whealton @ pleasedontspam.com
Reply to this comment
Will they subtract from my bill...
by RocRizzo January 18, 2008 11:30 AM PST
...the amount of advertised bandwidth that they do NOT deliver? I think not.

This is just a profit play, by another big business, and should be regulated by the Federal government, as in many places, cable is a monopoly.
Reply to this comment
Laws needed to tame Time Warner
by wango2007 January 18, 2008 12:17 PM PST
They make a profit on the movies they make, but whether or not they do, they'll charge you extra for sending their movie through their pipe.

It's like the oil companies owning gas stations, screwing the public at each "profit center" along the way, profit centers they themselves create.

We need stronger anti-trust laws in the U.S. to stop abuse by companies like Time-Warner. They have a monopoly in many communities, and this "test" is just an example of their rip and rape business tactics.
Reply to this comment
Not Good
by Stormspace January 18, 2008 1:33 PM PST
I for one am against this type of thing. I frequently download movies directly to my Tivo's using Amazon Unbox and I'm not thrilled about having to pay twice for legally acquired content.

Then there is MMO's, VPN usage to work, remote software like GotoMyPc, etc. The list goes on as to the legal things I do with my account that doesn't include P2P, and frankly doesn't happen on my home network. Boo!
Reply to this comment
Metered is good, if done properly
by dmm January 18, 2008 2:12 PM PST
They should DEFINITELY charge by the hour, BUT they should heavily discount usage during times when the network isn't very busy anyway. This would encourage people to do their large downloads at off-peak times. The point is to maximize everyone's internet experience, given a finite bandwidth resource (the cables). Electric utilities meter you, and many adjust the rates by time of day/week/year. Gas and water utilities do it (except seasonally). The phone companies used to do this, and they still charge extra for sending/receiving photos or video rather than just voice. Movie theatres do it -- you only get to see one movie per ticket, and matinees are cheaper. Restaurants do it, unless they are all-you-can-eat, and even many of those give a discount to off-peak eaters. Repairmen do it, colleges do it, groceries do it, gas stations do it, resorts do it.

It's called "supply and demand." Deal with it.
Reply to this comment
Hope you don't enjoy browsing youtube
by Tin Heart January 20, 2008 6:16 AM PST
"given a finite bandwidth resource (the cables)."

Made all the more finite by the cables they're purposely not using (dark fiber), to limit the supply and increase the demand.

It's called price gouging. YOU deal with it. I shouldn't have to. (Enjoy your $100 Big Mac while you're at it.)
Wise Use
by amctcg January 20, 2008 8:38 AM PST
As an Independent ISP, we're looking at lowering the monthly fee,say to around $30 for a 6m/384k account, and allowing a fair amount of bandwith, say 15gigs/mo down, 5Gigs/mo upload. Anything above that would be per gig, at a fair rate. We've gone from a singe DS3, to needing an OC3 for the same number of customers. Gotta pass along the costs, should be to those using the most. Plus, average users would see faster speeds for what they do.
Reply to this comment
This would bring back dial-up in a hurry....
by fred dunn January 21, 2008 7:12 AM PST
If ALL the major broadband providers used this model then there would be an incentive to going back to dial-up.
Yes, gamers and realtime apps won't work over this but a lot of users simply use their accounts for email, browsing and some downloading.
Any major downloading could be done at one's work and brought home.

I think there are better ways to discourage bandwidth hoggers like sending them an email indicating what their throughput was for the month. Some users don't even know they have P2P apps on their computers.
Reply to this comment
More PROFIT!!!!!!
by AcuraTLSFan January 23, 2008 3:01 PM PST
Internet Service Providers con't care about the legal or illegal conent of Peer-to-Peer. They know people will still download illegal content. They are capitalizing on it to make more $$$$!
Reply to this comment
I felt P2P users had to be the only ones...
by myislanduniverse February 10, 2008 10:36 AM PST
...that would really feel this, too, until I recently started subscribing to legitimate streaming-media downloadable content providers like iTunes or Netflix. This actually begs more of an antitrust issue as the deck is being stacked in favor of the telcos and their "on demand" content and music.
Reply to this comment
by VeteranfromPennsylvania June 3, 2008 1:20 PM PDT
Time Warner already has a monopoly on cable service in much of the U.S. and we pay a premium for it. Metering their monopolised service should kill on- line gaming , hinder video transfers, and adversely effect on-line business. Many people bundled their phone and Roadrunner service with their cable T.V. service because the only way they could get T.V. reception was with Adelphia/Time Warner Cable. Shoudn't the Federal government and the taxpayer have a say in how we are charged- the same way we do with the utility companies? What about Linux Users? It is very rare to find a dial-up provider that will allow a Linux PC to connect with their Server (even if it is a Linux server). Won't this drag Microsoft back before the federal government? Microsoft is already "supervised" by the Federal Government for past Anti-Trust violations.
Reply to this comment
by VeteranfromPennsylvania June 3, 2008 1:25 PM PDT
Time Warner already has a monopoly on cable service in much of the U.S. and we pay a premium for it. Metering their monopolised service should kill on- line gaming , hinder video transfers, and adversely effect on-line business. Many people bundled their phone and Roadrunner service with their cable T.V. service because the only way they could get T.V. reception was with Adelphia/Time Warner Cable. Shoudn't the Federal government and the taxpayer have a say in how we are charged- the same way we do with the utility companies? What about Linux Users? It is very rare to find a dial-up provider that will allow a Linux PC to connect with their Server (even if it is a Linux server). Won't this drag Microsoft back before the federal government? Microsoft is already "supervised" by the Federal Government for past Anti-Trust violations.
Reply to this comment
by computer13137 June 13, 2008 10:33 AM PDT
It's very simple. If my Internet provider ever decided to do this, I would leave them. I would go back to dialup before I'd pay by the gigabyte. There is a simple problem with metering. For one thing, by telling everyone they can use xGB/day or xGB/month, they're CONSENTING that everyone use it... and that might actually cause some user's download levels to increase, if they were holding back before, afraid of some hidden limit. If my ISP told me I only got 4GB/day or something, I'd use it every day, I'd find something to use it up... even though my usage level now is usually only 2GB/day.

Secondly, once it's established that it's OK for them to cap, the caps will only get smaller. This is highly counterproductive. Why can't they just spend some more money and upgrade their infrastructure? They surely steal enough from us as it is.

I use a very local wireless provider, and I don't think I have to fear for my network neutrality or for bandwidth caps in the foreseeable future, but this still concerns me deeply. I grew up with the Internet, I spend all my free time gaming, using forums, and other things.

Third, I think this is horrible for business. If they do it, you know someone will start a movement to boycott that company - everyone will move over to an unlimited access company, and bam, Time Warner takes a huge financial hit.

I foresee a future where Comcast, AT&T, and all the larger companies are hurting badly, as independent broadband carriers open up worldwide. No matter how big the metered limit is, there's always going to be a group of people who miss having no limits - so it'd be smart at that point to start an independent ISP.

Call me petty. I pay $59 a month for my service, and it's only about 5 megabits per second. I pay more for my Internet than you do for your cable TV and Internet combined. I'd be the first to be especially angry if my provider started telling me how I can use it, and how much I can use it.

-computer13137
Reply to this comment
Showing 2 of 3 pages (76 Comments)
advertisement

About Webware

Say No to boxed software! The future of applications is online delivery and access. Software is passé. Webware is the new way to get things done.

Add this feed to your online news reader

Webware topics

15 sites that went kaput in 2009

Web sites launch all the time, but they also shut their doors. We highlight 15 that bit the dust this year.

Top 10 news stories of the decade

Let the debate begin: Was the iPhone more important than iTunes? Was anything bigger than Google finding a great business model? CNET offers its list of the 10 most important stories of the '00s.