Comments on: Hands on with Quicken Online

Intuit finally releases its online-only version of Quicken. Current power users of Quicken need not apply.

[centernetworks]

Plenty of other apps than Mint Rafe - wesabe, geezeo, spendview, etc. I thought you didn't care for Mint?

[pglyman]

Would love for your readers to check out http://geezeo.com too. We offer account aggregation for all financial account types including investments. Use Geezeo to auto tag your transactions, set budgets, create financial goals and discuss financial topics with the community. The site is completely free and also offers access to your account balances using sms/text. Thanks!

Pete Glyman
Co-Founder, Geezeo.com

http://geezeo.com/profile/pglyman

[pasalynx]

>iPhone version of Quicken Online, which could act like a modern check register for users--you just tap in your checks or credit card expenses when making them

Who needs to manually record credit card expenses? My CC company posts the info online nearly instantly. Who writes checks anymore? I think I hand write 10 checks a year. What else they got? You talk about Mint, but what about BoA? They have great online financial tools, of course you would have bank with them and they are Sith.

[Chuck_O]

Three weeks into Quicken Online - and I'm dumping it. It is a nice thought, but riddled with issues. The worst of which is the inability to consistently get data synced with your financial institution. You may successfully get Quicken Online to link with your accounts, but then either never get transaction data or a generic "unknown" error. Their outsourced Tech Support for the product is essentially non-existent as you will get nothing more than generalized form letters back and never any resolution. Quicken recently isolated their community forum for the online product from their paid products, and based on the number of complaints and issues in the Online forum, one can take a stabbing guess as to why. Sometimes, things are free for a reason.

[THowell3]

I'm out.

I first tried Mint, and left it because I could not add my Suntrust credit card. I did get a quick response from customer support when I contacted them about the problem, but it was a canned response which I knew from threads in the forums had been in use & unchanged since 2007. Obviously they cared nothing about correcting the problem, so that's that.

So next I decided to try Quicken online. I do like the pre-defined categories in Quicken much more than those in Mint. However, this doesn't do much good if you cannot get the information into the application. I cannot add my BOA credit card, and I cannot add 1 of my savings accounts. I have submitted several trouble reports and after a week I have not received even a canned response. On top of that, not once have all of my accounts managed to sync up. There is always, and I mean always, some sort of "general error" or some message telling me that my banking information must have changed. No, it didn't, your program just doesn't work correctly.

I used Quicken desktop for several years and was pretty happy with it, so this was somewhat disappointing.

Anyway, moving on....