Version: 2008

Comments on: A quick talk with Scott Cook, Intuit's co-founder and chief booth babe

Financial software maker is attacking both online and offline money management.

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by Remo_Williams January 7, 2009 5:17 AM PST
"Yet despite Cook's mission to offer holistic financial suites for its users, Intuit is not yet delivering on integration between its products. For example, if you use Quicken Mobile to update your Quicken Online account, that data won't make it into your Quicken software installation on your personal computer. And data files cannot be shared between Mac and Windows installations."

So, perhaps maybe, just maybe, Google has a good point about forcing/inducing its users to save their data in their cloud. I do not like the lack of desktop synchronization for my Google<->Outlook needs, but that may yet find a complete solution at some point. For now, my G1 does carry the very latest data, in part because my true data store is in the cloud.

-R
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by achriss January 7, 2009 6:59 AM PST
Remo - I think you have a great point - and I think you'll be pleasantly surprised with what we're doing with the Intuit Partner Platform - Intuit & third-party SaaS apps that work together with your QuickBooks desktop data (and keep it synch'd) It's not Quicken data (yet) but should give you a sense that we're on top of connected services!
-Alex

Business Leader, Intuit Partner Platform
http://workplace.intuit.com
by ken10hcky January 7, 2009 6:24 AM PST
what? no pics of the booth babe?
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by nicmart January 7, 2009 7:15 AM PST
Thank goodness Rafe didn't disturb the man by asking him any impertinent questions about the wave of criticism direct at Intuit regarding price increases, hidden charges, etc. We don't want our reporters upsetting the apple cart.
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by briansweat January 7, 2009 8:52 AM PST
It's amazing to see leaders really listening to customers, as opposed to the "paid surveys".

Reminds me of Richard Branson shining Guy Kawasaki's shoes at http://blogs.openforum.com/2008/12/17/the-art-of-customer-service/
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by toplawyer January 7, 2009 6:11 PM PST
Yes! I do agree, it is most unusual to see Internet leaders doing their best to listen and understand there customers. I also liked your added comment: as opposed to the "paid surveys". Frank Sullivan <a href="http://www.giveawaylegalforms.com/">legal forms</a> Website Owner
by toplawyer January 7, 2009 6:16 PM PST
Yes! I do agree with brainsweat, it is MOST unusual to see Interent gurus really listening to customers, as opposed to the often overused "paid surveys". Frank Sullivan <a href="http://www.giveawaylegalforms.com/">legal forms</a> Website Owner
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by Maxenet January 8, 2009 1:15 PM PST
No mention of the Booth Babe -- bummer :o(
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