Comments on: CompUSA closes shop

The retail electronics chain was purchased Friday by a private equity firm, which says it will close the remaining stores.

[unaged12]

Oh yea and deals

Once they decide to liquidate a store, it will start at 5-10% and work its way up, it is first come first serve though, and laptops do not count in the equation.

[ewelch]

Extreme incompetence

Not so much from the salespeople, though some of them were
less than scrupulous or clued-in on the information they should
have known. I just shopped there for Macs and a few items
nobody else had locally (which as time went by become less and
less). The only reason I bought Macs there was because Apple
forced them to keep the prices reasonable. And they had deals
like 3 years same as cash.

But most of their stuff was above retail price. And they didn't
seem to care. Their store brand stuff was junk. And they were
too pushy on extended plans.

The incompetence was simply this. If they owner could treat
employees that way, and charge that much over standard
industry prices, then how is it possible he lost so much money? I
suspect there is more likely some business decisions that were
like chickens coming home to roost and he was finally scared to
continue to try to hide them, so it was time to get out of Dodge.

But nobody will ever know most likely.

[skolnikrules]

apple prices

I worked for CompUSA some time ago. How absurd a statement to assert Apple forced CompUSA to maintain reasonable prices on Apples.

It is already difficult to be profitable in a brick and mortar retail venue. A $2800 17" crapbook pro (excuse me, macbook pro) cost CompUSA $2600 and probably half or lesser that amount for apple to make. Factor in overhead, taxes and that $200 margin just isn't much. No wonder Apple doesn't have the retail brick and mortar they want until they decided to commit resources to opening their own stores. Vendors can't make money on Apple, only Apple can make money.

[geekpro]

Overpriced

Every time I needed a cable and made the stupid mistake of stopping into a CompUSA, I always left telling myself I'd never go back. Their prices for cables were always 3 times higher then anywhere else.

Note to CEO and board members: Trying to "Rape" your customers is not a "Good" Business Model. Six figure college grads should know better.

Good Riddance CompUSA !!

[ghosford]

Only CompUSA?

Apparently I am one of the few CNet readers that doesn't have a CompUSA store nearby, but I never get cables or other accessories at the local Best Buy unless I absolutely had to have it that day! And you're saying CompUSA is 3 times higher???

But the average consumer doesn't know what cables should cost, they just know they just got a $399 deal on a computer - with $150 in ext. service plans and cables and crappy printers tacked on. Oh, and why does this new computer with a Celeron processor and 1 GB RAM run Vista so slow????

[elway7elway7]

Comp vs Amazon

It sounds like I should just skip CompUSA and stick with Amazon. There is too much hassle "timing" the sale prices, unless you need to purchase high dollar items.

[danmmx]

Computer City?

Was the downfall of CompUsa, their purchase of Computer City in 1998? With Computer City, they had a real rival. A specialty computer store to compare and out price. Best buy and Circuit City made CompUsa change to TV's not the other way around.

[PortVista-19095313035016904102]

Comp-USA sells consumer electronics?

I did not even know Comp-USA sold electronics. They used to only sell computers and computer parts, hence the name "COMP" in their name. I noticed they remodeled their store to look exactly like Circuit City, and then Circuit City remodeled their stores.

[Mystigo]

The Ladder

At least they will finally move the ladder out of the Mac
department.

[ThatScienceGuy]

Yeah, but...

But they'll probably just move it back over to the keyboard aisle, next to the bathroom.

[locoHost]

cnet discussions--SSDD

Why does every single cnet discussion start off on topic and then within 10 or so posts has completely evolved into the same damn Apple vs. MS rant? Totally off topic! What is wrong with you people?!?!

[ralfthedog]

Why?

Because Blue-ray is better than HD-DVD.

[bob1xxxx]

ROFLMAF , but SO true

Yep sad but true MaC VS. Pc Nazis every topic.

[skolnikrules]

Mac vs ms spinoffs

You will have to ask the Apple loyalist for the answer to that question. If you notice closely, 9.9 out of 10 times the spinoff's instigator (i.e., the first posted comment) is a Mac Maniac.

They consider Apple the end-all-be-all of computing with there being nothing else besides and yet they will sign up to post comments on pc, linux and windows forums.

Why, when all you use is Apple because everything else is third rate trash? Considering the majority of such non-apple forum commentary incursions are derogatory in nature, one must logically conclude it is to be antagonistic to those whose preference isn't Apple.

I use all platforms myself. I am loyal to no brand.

[bechcorp]

well that sucks

another computer place closing up shop is not great news. true, the staff doesn't really have handle on everything they see, but i find no difference in the competence level and bustbuy or circuit city.

when you go to a business like this, or any other mega-store, you have to arm yourself with the product knowledge of what your looking for. don't expect the floorstaff to know any more that what's printed on the shelf talker. there are too many products in those kind of places for any one individual to know about them all.

about price. online shopping will almost always win the price battle. don't forget about freight. how long do you want to wait, and how much does it cost to ship a fifty pound laser printer. overnight? what if its bad? local support is better.

about bestbuy and circuit city. i hate battling crowds at these places. first you have to get bast the hordes of people at the playstation and wii gatherings, and i don't know how i feel buying a harddrive at a store that also sells vacuum cleaners and wash machines. "excuse me, were are the computer parts?", "go down to the car stereos, turn left at the kitchen appliances, it's right past house wares." come on.

on macs. i bought a mac there in 2002, when they had a guest apple guy in the store. he was knowledgeable and it was a smooth transaction. there are apple specialist stores in my area. over the years i have been to three, two of them i will never go back to, ever. one place told me the apple product i had didn't exist, and the other won't help you if you don't own the latest apple hardware. the mac community is not elite and i say that having four of them in my own household.

anyway, having a local computer source close is not a good thing. it just narrows the market and offers less and less choice to the consumer.

cheers,

[The_Decider]

Exactly

If you have to ask the sales staff of a large electronics store anything more then, "Do you have it in stock?", then you shouldn't be there.

Mom and pop stores might have people who know what they are talking about, but certainly not Best Buy and its ilk.

They are low paying jobs. Anyone with real technical knowledge can get better paying jobs. Reading PC World or Max PC does not make for a qualified PC salesman.

[cusatechshop737]

The Real Truth

First off I'd like to say that compusa marks up their computers about 2%. not to mention that when we do have a sale, a lot of the prices drop below the at cost value. Wherever you're getting them cheaper either has a big sale, is going out of business, or just isn't into making a profit to keep the company going.


Another thing, all of you customers coming in to ask about the liquidation. "when does the liquidation start? Why hasn't it started yet?" this is our jobs your talking about. The liquidation means we lose our jobs.
thanks for caring.

Also. We work our ***** off to make sure the customer is satisfied. The only reason the sales people push service plans is because it's the only way they make money from the sale. As far as returns go, it's not customer service's fault when they can't make your return. It's compusa's fault for putting a RETURN POLICY on it which most customers don't bother to read. it gets to the point where they can either return the item and lose their job or page m.o.d. to customer service to handle the issue. There's no reason to get mad at compusa employees for trying their hardest to make you happy in a really lame situation. I mean at least we have a return policy.

Speaking from a techshop's point of view, we are tired of getting the blame when customers come in pissed off because they bought their computer from us without a service plan and it is beyond the return policy, but they have to pay 159.99 for a laptop or 129.99 for a desktop to get diagnosed and possibly fixed, not including parts, or needed virus scan or needing any kind of data backup. It's the customer's fault if they don't buy the service plan. NOT ours...and if they weren't offered the service plan, the sale's person isn't really into making money or he's really new to selling.

Also it's not our fault when we ship off computers or we have to order parts and it takes longer than the expected 2 weeks to get back. You can thank the facilitation that we send it to which is a completely different company than compusa. why are you getting pissed at us when we even have the order escalated, and try to get it back here as soon as possible...we go out on a limb to try to please people and get yelled at because of it. Maybe you customers out there should actually find out why we do things here and who's responsible for things before you start yelling or complaining to an employee.

so next time you think of yelling at a retail employee, ask yourself "Who is really to blame for this?" find out who's to blame...and please please call them...yell at them for hours...you will not only have more of a chance at resolving your problem. you will make the employees very happy. You will make their jobs a lot less stressful and some employees might actually look forward to coming to work.

Fight the power!

Have a nice day :)

[bob1xxxx]

Yep thanks for proving my point why Chimp usa went under

Thanks for your smug , selfrightous post. You have proven why Chimp usa is out of bussiness. Saddly too many bussiness these days treat their customer like marks in a con game that how the average chimp usa associate was trained. Chimp usa service contracts were some of the worst in the bussiness and you usuallly payed 160.00 for nothing because Chimp USA would find some clause to screw the customer what they payed for. Please ex chimp usa assoicate admitt you back the wrong brian dead management team that keep your prices high, weekly ran fraudulent bait and switch ads (never having advertised stock on hand but always willing to upsell you) your marketing plan was aways out of focus, your pc shop, a mac shop, flat screen tv store never doing one well.And alway pushings grossly over priced acessorys and worthless service contracts, guys you abused your customers to the point you went under Sorry.

[Traevanon]

CompUSA good for one thing

At least CompUSA was good for one thing...to go check out equipment before you buy it online.

I'm not sure how your store was, but the store here in Michigan was pretty bad. There were never any employees on the floor, the service on returns was terrible and the prices werent even good.

Ultimately though, computers arent quite the technical marvels they once were.

Remember when gaming drove computer technology and computers were $1500 plus? Those days are gone. For the average family its easy to get away with only spending $600 on a new computer, and it will last longer! Its your internet speed that determines most of your performance now.

Remember when techshops used to make alot of money off of people who couldnt be bothered to back up their systems? No longer. The rollback feature has pretty much obsoleted that.

Its not that CompUSA got beat by BestBuy or anyone else. Its just that the world doesnt need so many computer stores anymore. Being that Best Buy also sells other stuff, they were able to out-last CompUSA.

Sorry about your job. Maybe you can join the Geek Squad.

[stevesyk]

I've Been There

It seems that everytime you find a store you like going into they end up closing. I worked at Caldor's,Bradlees and K-Mart.

They closed all of them that I worked for. So I got out of that type of business.

It is these bigger companies that are too blame.

I hate Walmart and Circuit City.

Retail is not the business to be in anymore.

I agree it is not the employees fault for the prices. I have always had great service at the Orange Ct store.

I have been there plenty of times losing my job due to the same cituation.

For those negative comments that I have read, they are those that are never happy.

In the 35 years of the work force I recently lost my job of 20 years of service due to voicing my opinion. I had a years pay bonus coming before I got fired.

There is "NO JOB SECURITY" in this country.

I wish all of you CompUSA employees the best.

[IAmScottD]

What took so long?

No surprise here!

- Their service has always sucked, the sales people are always hiding when one goes in for anything other than MAC or other high dollar item.

- Restocking fees? Give me a king sized break!

- Item availability when its on sale? Better get in line before dawn, and good luck.

This company's business model is a classic textbook example on how to NOT run a business.

Good riddance

[cusatechshop737]

other retailers do it too

Compusa is not the only retail store that has restocking fees and item availability.

Check it out.

restocking fees:
http://www.complaints.com/directory/2005/august/20/15.htm

http://www.ripoffreport.com/reports/0/291/RipOff0291857.htm

Item availability:
http://www.sillypuppies.com/jesse/blog/archives/rants/20030607_circuit_city_su.asp

hundreds of customers crying over not getting their way. you're no different.

[compusaforum]

New CompUSA Forum

There will be a forum for all former Comp USA employees and people who want to stay in touch, exchange information, find new jobs, offer new jobs, network, etc..

So stay tuned as the new forum is being built.

[resiver]

CompUsa Forum

Hi
I am interested in this CompUSA forum. Can someone let me know the website or way to access the forum? Thank you!!

[BigBob#1]

Get Real

Wake up and take off the rose colored glasses. What you see (or think you see) based on your microscopic piece of the PC world (Anything less than a billion in sales is microscopic) is fantasy. The market is worldwide. Your little piece of the action doesn't amount to a speck of dust on the microscope's mirror.

[finkleam]

No Severance for Compusa Employees

Standard business practice is 2 weeks for every year of service. But when asked, CEO Roman Ross told Gordon Brothers not to worry about severance. So for our years of dedication, what do we get? A big fat SCREW YOU! Thanks a lot Compusa and Gordon Brothers.

[gara1961]

What a ripoff

Well..when to COMPUSA to see what kind of sale they were advertising. They had a bunch of people on street corner pitching their sale. I wouldn't necessarily call it a sale. 10% discount on already non-competative prices equals the reason why they are going out of business. Their prices are still higher (with the 10% discount) than their competitors. No wonder why they are closing.

[babushka081]

Gordon Bros owns the stores inventory now.

The sale is not going to be any good till 3-4 weeks in. Trust me. AND I dont think the products are over priced. They are competitive. Most of the product is a higher quality then DELL so im sorry if you think its overpriced. Do you think the Gordon Bros. wants to just give the product away? By the way, CompUSA does not set the product prices so if you have a problem ask to see the Gordon Rep. But dont expect anything from them. They dont care about the customer.

[babushka081]

The worst part of us losing our jobs was ppl who dont care.

I went thru the first CompUSA closings in February. I loved my
job and I loved all the people at my store in Utica, MI. So as you
can imagine, losing my job was hard. The worst part was when
people care more about the deals then the 40 something people
who will be losing their jobs in a few weeks. The customers who
came in that might have been disgruntled about CompUSA were
extremly rude to all of us and numerous people said they dont
care were losing our jobs. Now is that what society came too?
Atleast be polite and say "oh im sorry" then you can go on being
a deal seeking binge. Most of us still worked just as hard as we
did before we found out and we still took great care of our
customers even though most of our resources were terminated
the day they announced the closing. PLEASE JUST BE
COMPASIONATE THAT THE PEOPLE ARE LOSING THEIR JOBS.
HAVE MANNERS.

[mike721ct]

maybe you should try working somewhere reputable

I posed this comment in reply to anouther post but It applies here as well. Why should customers like me care about compusa workers after being treated the way I was by them. I know a lot of the stuff that goes on is usually not the employees fault (Ive worked may a retail job); alot of it is corporate policy. Try working for a reputable company and maybe you will get some respect in the future.

"I purchased a toshiba 505-s504 laptop at compusa back in 01 and purchased the worthless service plan. I continually had problems with this laptop the CD drive never worked correctly. (would not burn cds or even read cds that were not factory written). First time I bought it back compusa told me I had to send it to toshiba as it was still under waranty. the next 2 times I went back to compusa using the service contract. They would always give it back saying that nothing was wrong with it. After that I pretty much gave up and swore never to shop at compusa or buy toshiba product again. I am glad compusa is going out of business they deserve it. To all the sorry employees; well thats what you get for working for such a slimeball company next time get a job somewhere reputable. The only good service I got out of this whole ordeal was from Airborne Express (now DHL). When I had to ship my laptop back to toshiba they delivered the empty box very promply and offered to wait at my front door while I packaged the computer to send back. If given the choice I would definatly ship with them again".

[beanamid]

I AGREE

I love my local compusa guys and it sucks to think these guys are
loosing their jobs!

Let me Say SORRY for all this idiots that have never been dealt a
raw hand....

[krosavcheg]

Why?

If I lost my job, you wouldn't care. Why should I care about you losing yours? I don't know you and vice versa.

[poor_yorik]

People Don't Care about your job loss

I can understand your pain, however thinking back to my prior experiences at the CompUSA in Lubbock, whenever I went in, the employees did their best not to assist me or other customers. Often an employee would walk past, look at me and keep walking. Not once did I ever receive an offer to help. So it's hard to care about employees who didn't care about you.

[hammerhead132k7]

It's a shame

I worked @ my CompUSA in East Hanover till the doors closed. I was also working at the newly opened Microcenter and it was amazing how not only the lack of respect you got from customers but from other stores. I really enjoyed working at my CompUSA, my fellow employee were great but my managers were the best. Far better than the Clowns @ Microcenter. It's a shame, I did have customers cry when they heard we were closing. I have made a lot of friends who were my customers @ CompUSA.

[shadowagent]

Thank you

I'm not in MI but thank you for your service to CompUSA for those of us who frequented the store for what it had to offer and not the "closing discounts".

I know what it is like to lose a job...I just lost mine recently (11/01).

Good luck to you all and I hope you find a challenging new role soon.

[beanamid]

What????

CompUSA was never OVER Retail, it's more like over internet
pricing, when you have a hand full of employees and no
storefront you can sell products cheaper, but best buy and
circuit are right on par with the pricing. You are just used to the
web deals, I hate to say it but everyone is so concerned with
price they fail to see how many jobs are going to go away... so in
2015 when you only order online and you forgot to get your new
Wireless USB 5.0 adaptor you get to go online and order it, and
wait 3 days.... because their are no stores left to get them!
I know it's never going to happen, but at least support your local
stores! pay the extra $5 and quit complaining...

[lschonbe]

CompUSA Paid the Price for Poor Service

I am sorry you lost your CompUSA job (I know the feeling because I am without a job myself now). However, based on the service I received I can now understand why CompUSA was doomed to fail.

I bought extended hardware and software support for my laptop this year. The first laptop destined for me, CompUSA could never make work. The replacement laptop was not in the store when I came to pick it up at the designated time. It turned out the store gave my laptop with my licensed software to another customer. The recipient of my computer turned it back in after he realized there was a problem but who knows if my software was illegally copied. Too bad CompUSA didn't recognize or even prevent the problem. Also, some of the software I paid to have loaded was not. Also, I am out quite a few dollars for the extended hardware and software plans I bought. Any way I can recover my money for the hardware and software help I will never get?

[poor_yorik]

Pricing??????????

I'm willing to pay a little (not a lot)extra on a system to get it locally. Monday night I went looking for a new system. I found the same systems at Circuit City, Best Buy, Office Depot, Office Max and Staples. CompUSA was advertising up to 20% off. The 20% applied to magazines and stuff people weren't interested in. The systems were only discounted 10% A Viewsonic Monitor (I wanted 2) was $269 after discount at CompUSA. I bought the exact same model for $229 at Office Depot. So when is a discout not a discount

[shadowagent]

Best Buy store vs online price

Not only that but you have to be careful with the likes of a Best Buy. They apparently have store pricing and online pricing. Granted they have a price guarantee, but who wants the hassle of having to go back to the store to deal with it (they won't do over the phone). I just bought a phone and I didn't order online for instore pickup because I wanted to see it in person first. I was surprised to see a much higher price on the shelf. I asked a "clerk" to double check the price and they supposedly checked BestBuy.com for the pricing...they didn't, so I thought I got prices mixed up. I got back to work and found that yup, I paid more than what was quoted online (and it wasn't an online only sale either). Called the 800# for price match instructions and was told I had to go back to the store.

[cusatechshop737]

Thank You

We really appreciate customers like you. You have no idea how much that means to us. Best reguards to you.

[michigander39]

What On Line Bargain

Oh yeah! I can get the same Hard drive form Tiger Direct, or Amazon, or New Egg for 5 dollars cheaper than CompUSA. But most of you forget about the $10.00 Shipping Charge. If you really need it next day, add another $20.00 to that. So whare are the bargains. I agree with the one post, that says when all the computer stores are closed, and you have to order online. I hope you don't need your item in a hurry. ComUSA in Western MA, was the best place for computer parts, cheapest too, compared to Bust Buy or Short Circuit City. I used to drive myself nuts going to all the other stores looking for the best deals, and always ended up back at Comp. Since thay usually had what I needed in stock and at a better price. The other runner up stores, with the computer department shoved in the corner of the store did not have the inventory that Comp did either. Oh yeah, I did get a better deal from Best Buy. They beat out Sears, when I was looking for a Dishwasher.........
Sorry to see you go CompUSA, you guys were the Best, and just goes to show what a greedy CEO can do to a great American Company.....

[Theytookmyjob]

I Blame you Mr. Customer

I work for CompUSA for about another 4 or so weeks. Let me tell
you why we are going out of business. You, the customer; are
the reason. You come into our store, armed with your quote
from Dell, and you tell us about how much you know, and how
it's such a great deal, and your Kind of a big deal because you
do spreadsheets...Whatever. You normally have NO idea what
you are talking about. If you did, we wouldn't have to listen for
hours about your problems, and you drilling us for free info, just
to hear "I'll buy it online - it's $10 cheaper". Do you know how
stupid you sound? Most of us know that you buy online and get
cheap knock offs, stuff that "fell off the back of the truck", or
stuff with NO warranty. Seriously. Buy a warranty plan so we
don't have to get screamed at when we won't let you return the
computer you bought 1 1/2 years ago, and it got viruses from
you looking at Porn. Thats my problem how? You think we
should honestly care about you and your problems? Get a life,
take a class learn how to fix your own damn computer and do
something with it other than excel spreadsheets. If this is what
you do in your spare time, you are a loser.
As for the company...They only kept us around this past year
long enough to make it attractive to a buyer. Gordon Brothers
saw a good deal and took it. They are like the aliens in all the
movies, they take from the planet until it is depleted and move
on to the next. They DID raise prices before the markdown. As
our "rep" said, it's the perceived deal that they are trying to get
the customers to buy into. They will only mark stuff down lower
than what it is when there is nothing but crap left. Wanna buy
some hanging folders? They gave their employees a big dry one
in the backside, and now they want to do that to you. Please
come in and buy from them, put us out of our misery.
Also, in case everyone wants to know, they did offer most of the
employees 1 weeks pay for severance, and refuse to pay any
commissions that reps were owed from November. You tell me,
if your employer did this to you for years on end would you care.
As a former best buy employee, I can tell you they care even less
about you, they need as much of your money as they can get. Go
there and buy suckers.

[lmf1957]

tell us how your really feel

.....about customers that is

[Scorpiaux]

Roll with the punches

Be happy that you had work for the past year or so. Whining about your situation won't help matters at all. Did you have a contract guaranteeing continued employment or some kind of parachute? Probably not. So move on. There are other jobs and one of them is waiting for you. Don't like the prospect of getting terminated by an employer? Create your own business. Work for yourself and your customers and learn how to swim with the marketplace current instead of against it. That will keep you busy for awhile and your mind off CompUSA. Just keep in mind that the free market is neither fair nor kind. Look what it did to CompUSA or more correctly to its owners and officers. Think you can do better? Have at it. And good luck.

[shonsu34]

RE:I Blame you Mr. Customer

I know you are frustrated. I have never worked for CompUSA. I'm sorry to see them go. And must agree with you that your customers are partially to blame for the financial state that caused the business to close. Too many people come in with that cheap quote from "Dell" or some other on-line retailer and think that they can use that as a crutch to beat it locally. They don't realize that they are not comparing apples to apples (no warranty, smaller HD's, less memory, etc.). And of course, that subscription to PC-Mag or the weekly email from Tech-whatever they read makes them an expert (20 year tech expert here that has worked for both and IBM Business Partner and now the DoD). I have worked helpdesks and answered questions from where people surfed the porn on the web and just can't understand why they get viruses. The same people that you have had to deal with buying a machine someplace else that was $10 cheaper and a piece of crap compared to whatever you helped spec out for them. I feel your pain.

But as others have said, let it go. Move on to something bigger and better. Don't let it get you down. While just having left a job I didn't like for a great new job I can tell you that putting up with something crappy will make you appreciate that great job you find just over the next hill.

As for the price gouging, I have been shopping at CompUSA the last few weeks off and on hoping for some good deals. What I have seen is that the percentage off is from original list (10% - 30%) and that does not include computers -- they are only 5% off of original list. Pretty sad. Jack the prices up and wait for those who really don't know better to come in and be fooled.

[Robin1960]

For I Blame You...

First, I do feel very sorry that you, and your colleagues, have lost your jobs. From a customer view, however...I bought my Compaq Presario almost 2 years ago. It's been just great. First, CompUSA did notify me that the rewards system was no longer going to be valid. Okay, weird, but nothing I could do. Didn't think too much of it...until now. Then, I want to purchase a laptop for my home business. Surprise, surprise! No more stores in my area, nor in the previous area in this region. As far as I know, only one store available, approx 80 miles from here. No goodbye, thanks for your business, going out of business sale...nothing. This really seems rude and perhaps a little sneaky to me. But, okay, I have online choices. So, I order a laptop (notebook as they're now called) on 12/30/07. Again, NO MENTION on the website about the stores closing, being bought out, just business as usual. When I go to check the tracking, it says "open." Great. What does that mean? Making a short story long, then I finally find out that the stores were sold and closed. So now, not only were we deceived, we were led down the merry path, and outright bamboozled (No use contacting BBB, about company out of business). Welcome to the Great American Dream... for Ripoff Artists. The website officially says items will be delivered and warranties honored, by the way. But, seeing is believing and they still have that 2-3 business days tag line up there. Mr. Former Employee, best of luck to you. America has become all about bottom dollar for the fat cats and too bad for all the other cats. But, do try to use fewer offensive adjectives. Wouldn't want a good point to be lost because of syntax. I agree with others--something better will come along for you. One door closes...another one opens..or jump out the window! Don't let them keep you trapped. My advice to Customers--try to buy American. Cheaper is not always better. Ever hear of the domino effect? Do you really want to support families in China rather than your own? Best wishes. From one more "skinny" cat.

[ahiggs2]

Bitter

A little bitter are we? How do you blame the customer? Maybe if CompUSA provided better customer service (it has been abhorent in my experience) and better prices, you'd still be in business. Some businesses are doomed to fail. With people like you working there, it's no wonder CompUSA went under.