Comments on: Boston to launch complaint-filing iPhone app

Hoping to cut down on bureaucracy, "Citizen Connect" will let Bostonians send photos and tips about "neighborhood nuisances" to City Hall.

[Arnav]

While you may be right about silly stuff being reported, I would consider this successful even if 10% of issues are resolved. IT finally takes a consumer face in the gov. Almost as good as filing online.

[kurtster--2008]

AS a Boston resident, I'm really looking forward to this app. I hope it works on first gen iPhones though. It's not enough to get me to shell out another $15/mo. plus $300 for the newer iPhone.

[Seaspray0]

I don't live in boston. Can I download it and compain anyway?

[westrajc]

Government 2.0 Mobile Apps are a great idea. Making them platform specific (iPhone) is a TERRIBLE idea that sets a bad and potentially illegal precedent of favoring one group of citizens/vendors over others. Government units that want to deploy this type of application should make sure they are mobile web based and work with the majority of web-enabled phones!

[robertorosco]

Maybe you should file a complaint. OOOOH!!!!! :D

[scottecher]

Westrajc, I am sure that this app will be available on more than one app store. Keep a look out for the Verison app store and the webOS app catalog to carry this app, in the near future.

With an app like this, I think these other app stores/catalogs will be stupid for not carrying this app.

[kelmon]

Anything that makes your local officials more accessible gets my vote, even if they themselves might not.

[MyRightEye]

So much for talking to your neighbors..

How does getting the gubmint involved in any kind of dispute CUT bureaucracy?

All it does it stop community communication, increase gubmint fine revenue allowing them to further increases the size of gubmint.

FAIL.

[engelgrafik]

I think maybe you're putting the cart before the horse here. If government were efficient, it would do its job better. This is meant to make government efficient but cutting THROUGH all the wasted time and effort required to file a complaint. Going straight from source to remediation could potentially cut huge costs that are being sucked up by inefficiencies. What is wrong with that? Being the classic "against big government" person is one thing, but as things change you need to re-evaluate the effectiveness of your statement. This could be a huge change agent that would help government finally work.

[NotForNuthin]

MyRightEye...

We all saw your cute spelling of "gubmint" the FIRST time in your post.
By the third time it just seemed a little forced, get some new material.