Comments on: Gateway's back-to-school desktops also black, shiny

Gateway announces its back-to-school PCs

[Peter-C]

These desktops look good, but I have had a bad experience with the Gateway that I currently own - there are numerous problems with it. I might give these systems a try for back-to-school.

[Jonnygthedrummer]

iv had too many to count problems with mine

[tad0900]

Replacing a Gateway system that is 4-5 years old and has had very few problems. I trust this brand more now that it is owned by Acer. 2800-03 model from Costco is very good - but I can't make it work well with Pinnacle Video, so may have to return it or upgrade with a video card, but it looks like the 220w power supply can't handle most add-in cards. Or maybe find a new video processing program. Need something to work with output of a Canon HF20 HD camera.

[fcgiii]

I bought a 2800-1 at Costco last week. It was wonderful, very fast and dead quiet. The video output died after 2 days. I went to the help site (which turned out to be ASUS) and their only solution was for me to pay the postage to send the thing to Texas for repair.,

I took it back to Costco and returned it for a full refund. Then I got another one, hoping it was just a lemon.

This one seems to have a defective DVD/R drive as it will not burn the DVD's needed for the system recovery.

So far it is a terrific machine at a good price but poor quality control.

[dgncpa]

I have the same problem that DVD+R will not burn the system recovery discs. Bought mine from J&R in NY via mail order, I'm in CA. Great machine, no video problems or other problems of any kind. iTunes 8.0 has a registry key problem, but minor. Still cannot understand why the gateway system recovery discs will not burn to my DVD+R. Have not called tech support, takes so much time. Hope to find solution on internet soon. Thanks for posting at least I know I'm not the only one with the problem.