Samsung is delaying the firmware update adding DTS-HD High Resolution to many of the company's Blu-ray players, instead promising DTS-HD Master Audio by the end of the year.
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- by What_me_worry November 12, 2008 1:41 PM PST
- I wish this reporter had done his homework. All he needed to do is visit bluray.com or avsforum.com to find out what owners think of their Samsung players.
- Like this Reply to this comment
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(5 Comments)Samsung has a reputation of not keeping promises. When the BD-P1200 was only 4 months old it took Samsung over 3 months to fix a FW problem for Pirates of the Caribbean, Ratatouille and Pixar?s Short Films.
Yes, when Samsung players are working the PQ is great, but when there?s a problem all you?ll get for Samsung is ?What problem??
If customer service means anything to you, then consider adding $100.00 to the cost, and get another brand.