Comments on: AT&T picks up Sony Ericsson W760a

AT&T is now selling the Sony Ericsson W760a, the North American variant of the Editors' Choice winning W760i.

[JETEG]

I want to know what happened to the Tracker Function for Jogging and the photo blogging capability as well? I just spent 2 hours on the phone with AT&T trying to figure out what happened to it but no luck. I still think it's amazing that I can buy a phone from AT&T and have an AT&T operator tell me that they don't sell them.....what's that all about? There is a huge disconnect between AT&T customer service and the retail stores. The stores really need to have a Tech Specialist on hand instead of refering every issue to a phone operator in India. As a customer I'm about fed up.

[conquer3g]

I worked for at&t tech support for 2 years (recently) and you are right about the huge disconnect between customer service and stores. BUT, issues referred to tech support reps are rarely in India. Kentucky tech team supports the entire SE region of the US. The others are located throughout the US and a couple in Canada.

About the W760a...it's a much needed upgrade from the W580i, basically the same software, but better battery life if the battery is trained properly, and much more durable. My only complaint is the time it takes to maneuver from screen to screen. Overall...I'll give it an "A" for this phone category.

[wogus]

What is this "limited to Radioshack for a limited time" for the silver version of it? Any ideas?

[ewstls]

the sony w760a is a great phone except for one very dumb button AT&T thought needed to be on the from of the phone.. They put the MediaNet button on the bottom of the phone with one way to disable it. I had the phone for one day and almost very time I slid it open I went to the internet. If you have unlimited internet it fine , but if you don't like me you get charged airtime. I talk to AT&T, all they would do is block the internet. Then that make picture and Video messaging useless. One of the two companies screwed up but neither would admit it.

[SSidlov]

C'mon folks, this like many SE phones is a really good phone and ATT's version of the firmware to promote ATT's additional revenue services such as music, music video, TV streaming, Wayfinder, etc makes it a PITA. However, ALL SE PHONES can be loaded with SE's original firmware via a third party download for less than $20. This is not unlocking, it's DE-Branding. Debranded SE phones work great, work the way the specs on SE's website (and early reviews) say the phone works, with the applications (Google Maps, Tracker, etc.) mentioned. I have had several debranded SE phones and loved them all, those complaints about the buttons, etc are all gone, and you're not bothered with all the links to the Media Mall for pay stuff. Put any compatible JAVA app on the phone, and off you go.