Comments on: The Microsoft Outlook fix of last resort

Delete your profile to give Outlook a fresh start. The big caveat: you need to be ready to say "adios" to your outlook.pst file, which holds your Outlook e-mail and settings.

[dbussen]

Perhaps CNET could get someone who publihes an article about Outlook to first actually have some knowledge of Outlook. There are so many things wrong with this painfully worthless story and O'Reilly lack of knowledge on the matter.

[Burnsie001]

"I couldn't even open Outlook long enough to delete the new account." Bzzzt, you don't need to open outlook to delete an account. Use the start menu or desktop icon to open outlook's properties without opening outlook. Make sure you use the dedicated icon and not a shortcut.

[RoutinelyCalled]

No one seems to have mentioned that, for those users who just have a local pst file (in a POP3 shop as opposed to an Exchange Server shop), you will lose not only all your old email, but all your contacts and calendar as well! Probably should have mentioned that in the article. the pst file ain't just emails.