Version: 2008

Comments on: Microsoft struggles with Vista's perceptions

Software maker says it has made progress on Vista's performance and compatibility. But it still faces an uphill battle to win over consumers.

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Why or Why do they lie so
by DaGeek9 May 1, 2008 3:47 PM PDT
Why is that you can not uninstall MS messenger in Vista. Is it for the same reason that you have to buy a Vista system then upgrade it to XP. This allows them to claim number of user that are non existence. M$ is big on using numbers to sell what doesn't exist. When my last XP system finally got to old and slow to use I bought a new Vista system and returned it within a week. I built a good middle of the road system and switched to LINUX. Been very happy ever since. M$ has doomed itself with it latest stuff it down your throat, take it leave it marketing. After switching to Linux, I am convince that 75% or more of M$ Windows user could easily switch to Linux and with in month be up to speed on it and be very happy. Keep in mind M$, most people just use puters for the basic stuff like web surfing and word processing and Linux handles my day to day just fine and makes me regret not switching to it earlier. I personally believe everyone except gamers could move to Linux and not notice the difference. Thank you for putting another piece of junk on the market and getting me to switch to a far superior OS.
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Been there, done that.
by Igiveup2 May 1, 2008 5:17 PM PDT
Feisty Fawn was buggy but usable, Gutsy Gibbon is buggy to the point of unusable. Weird power management issues, definitely not suitable for laptops. Nice meeting you, Ubuntu, maybe see you in a few.
Yeh, we believe you came anywhere
by suyts May 1, 2008 6:05 PM PDT
close to Vista. Hack.
one (surprising) experience
by stalexone May 1, 2008 3:48 PM PDT
Let me say now that there are a lot of things I like about Linux. It works great on desktops (see Linux Mint). But one thing it doesn't do well is work with Laptops, usually due to the Wifi issues. XP is actually even worse on laptops (and desktop) immediately after install because you have to somehow track all of the drivers down and install them before you have a fully functional system...that is unless you have the manufacturer discs.

Now Vista...it installs beautifully, recognizing all of my hardware and wifi. It blow Linux and XP away in this area. But the bad is the DRM and bloat of it...hard disc churning all the time unless you know what to turn off...and there still is always a little more running that necessary. But here is what I'm getting at...decision tree of sorts:

Dektop or laptop computer with 5+ year old hardware and little memory = spare computer = Linux (Mint) or PCBSD

Desktop or laptop with 3+ year old hardware and supporting less than 2GB ram = XP

New desktop computer supporting 4GB ram or new laptop with wifi and supporting 4GB ram = Vista (it runs great at that level...just make sure you don't have Intel graphics).

Laptop supporting <= 2GB ram and user is a gamer = XP or get a 512MB Graphics Nvidia card and go with Vista.

DRM on Vista is another issue. But so far I've had no run ins with that.
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We want a new Windows NOT Vista
by Stanthecomputerman May 1, 2008 3:55 PM PDT
I can't believe these "positive" statistics about Vista. The cost to retool is outrageous especially given current economic forces. 90% compatibility??? BS! I am a consultant, and my first Vista user spent $850 in software upgrades the first day. For his money, he received a slower more awkward system with a stupid UAC that frightened him into thinking he was making errors.

Who is spreading this FALSE Vista hype? I CHALLENGE ANYONE to prove that upgrading to Vista is a positive experience for the AVERAGE home or business computer user.

When planned obsolescence is thrust on the consumer it is time for the law to defend that consumer.
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Agree...
by Lawryll May 1, 2008 4:43 PM PDT
Being in IT myself, I'm simply baffled at where Microsoft is able to pull these numbers from.

How is taking a working XP machine and switching it to Vista going to reduce costs? In addition to the hundreds in outlay for the license, you have to deal with new group policies, training, service pack upgrades that are problematic, and at the end of the day - what benefit is there to be had? This make no sense...especially in light of all the other independant surveys out there that clearly show businesses do NOT want Vista and their is no ROI in doing so.
Average User
by medezark May 2, 2008 12:48 PM PDT
I upgraded my 14 year old daughters computer to Windows Vista, and she's not having any problems with it. I've personally been using Vista since shortly after release, and I haven't had any problems. The learning curve between XP and Vista seems to be about par for the course between major releases (think 98 to 2000, or 2000 to XP). Then again, my daughter might be smarter than the "average" adult.
Vista
by DonBurnett May 3, 2008 11:31 AM PDT
If you are a consultant why didn't you just tell him to turn off UAC and set up a different local security policy.

I love vista have installed it in an accounting office environment and I have used it my ownself with Positive results since 06.. I can give you a number of people's contact info that will back me up.

Good consultants learn new things when they need to, especially the day a new OS ships.. They support their users with this..

You can't believe it because you have problems..

When people complain about vista I send them here..

http://www.support4vista.com/vista-faq.htm

That page solves about 90 percent of anyone's vista woes that I have encountered so far..
find the post that is positive on VISTA
by ronnau May 1, 2008 4:06 PM PDT
This is a community of real users. In scanning the posts created so far, I can't find one that has anything positive to say about Vista. Include me in that category. I would have thought CNET would not be so passive as to accept the Microsoft line without question.
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Vista disadvantages
by bobmartinez May 1, 2008 4:36 PM PDT
Compatibility issues and driver issues aside, one of the major disadvantages of Vista is that is has radically changed the look and feel of the perating system. Many of us don't have the time or inclination to relearn Windows, and don't see any advantage to doing so. Why was it not shipped with a one-click option to retain the look and feel of XP?
Media bias
by Threadform May 1, 2008 4:45 PM PDT
Although I wholeheartedly concur with your views towards Microsoft's attitudes, it is not the media's job to imply bias in an article, even if they are right. CNET should report it how they hear it.
Are these forums typical?
by Igiveup2 May 1, 2008 5:56 PM PDT
They seem to be a magnet for people with agendas, not like most real users.
View reply
Find anything positive in the news- period?
by Vegaman_Dan May 1, 2008 6:40 PM PDT
People that are happy with their systems don't post to systems like these. If they are happy, why would they even come to here to say so? The only people that post positive things about their choics of OS do so only to mock and berate anyone else who does not share their viewpoint.

In short, this is not a good representation of end users. This is a representation of geeks who are loud and obnoxious, pro and con about everything. They are a very small minority of the real end user database.

As for news- if it bleeds, it leads. People don't read stories about fluffy kittens and flowers or stories about how everything is working normally, no issues. Instead they want to read stories about problems, sensationalistic content that they can react to with strong emotion.

One headline: Child feeds lost kitten

Another headline: Child accused of hiding stolen animals from authorities

Both could be absolutely true about the same story, but which one will generate more page views/clicks?
Well
by rapier1 May 1, 2008 7:47 PM PDT
Part of the reason is that anyone who says anything good about Vista is immediately dismissed as a shill, astroturfer, or insane. Why? I don't know. It seems that having an opinion outside of the accepted realm of blogging heads is verboten.

Personally, I like Vista. It has been more stable for me than XP and as stable as OS X (which I also use on a daily basis - I started around 4 years ago). I see around as many kernel panics under OS X as I see BSODs under Vista - which is to say very few. Network speed is important to me and the autotuning TCP receive buffers is a big win for me. I like that the video driver has been seperated from the kernel. I like the sandbox for IE. The new presentation layer is pretty nice.

Could it use some work? Yeah. So could OS X, Linux, *BSD, and most any other OS you want to point out.

Anyway, I'm sure someone will accuse me of being a plant. I don't care anymore. This whole fight over operating systems has become (well, always has been) kind of sad really. Its as if people have nothing else interesting going on in their lives so they have to get in a twist about computers just to inject a little thrill.
Right here
by Hoser McMoose May 1, 2008 8:10 PM PDT
I use and like Vista and would highly recommend it.

Recommended for novice users because it has a much better security setup than any previous version of Windows. It is virtually identical to OS X in this regard.

Recommend for expert users because it's HUGELY configurable and has tons of new features. Anyone who takes a bit of time to learn it's new tweaks and improvements is almost certain to find something they really like unless they are blinded by hatred of MS.

I'm no big fan of Microsoft, but they did a good job on this one. Vista and OS X are far and away the best OSes out there if you ask me. OS X is a fine choice for those who want what Apple is selling and like the UI (I don't like it much, but that's a personal preference thing). Vista is great for everyone else.
I've Read Many Here Before!
by cross platform May 2, 2008 7:00 AM PDT
I for one have upgraded from XP and like Vista. As I've said many times before on my 4 year old computer ( Gateway 700 XL ). All I did was make sure the hardware and software were ready. Yes I bought a new vido card and RAM but that's pretty standard procedure during the life of a computer.
So specifically what's your beef with Vista? Have you even tried it?
hey
by DonBurnett May 3, 2008 11:33 AM PDT
I own macs and PCs and I know plenty of real users that love Vista.. I think you need to get some filter and find out for yourself..

This isn't any worse and XP was ripe with complainers when it came out 5-6 years ago too.. People selectively forget it..
View reply
Speaking of perception: Microsoft vs. reality
by RamonFHerrera May 1, 2008 5:15 PM PDT
> Being in IT myself, I'm simply baffled at where
> Microsoft is able to pull these numbers from.

Just keep in mind that this is the same company whose boss just stated that we users can have XP, but only if we ask for it... and he claims that so far, we have not.

http://www.news.com/8301-10784_3-9927721-7.html

-RFH
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vista issues
by DonBurnett May 3, 2008 11:34 AM PDT
I am simply baffled that you are in IT ;-) I am joking, but try this page next time you are having issues. It solves about 90 percent of the complaints I have encountered..

http://www.support4vista.com/vista-faq.htm
More laughable comments from
by suyts May 1, 2008 6:15 PM PDT
non-MS users. Please get a life and try to educate yourself on subjects you wish to comment on.
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Re: So we agree then
by NoHelpWanted May 1, 2008 6:31 PM PDT
Sorry but I got "no further replies accepted" so new thread.

Igiveup2 said, "Showstopper issues occur for common users with both Vista and Linux. It's a question of prevalence."

"I take it Ubuntu is not your preferred Linux distro. Which one do you prefer, and why?"

Equating Ubunto or any other "Linux distro" to XP or Vista is an error.

Windows XP/Vista is an operating system. You add Microsoft Office, Open Office, Word Perfect, Outlook, and other applications to it.

Linux distros are like looking at the whole package. With Linux distros, you get a distro that has the Linux Kernel (the OS) with Office applications, E-mail applications, Audio/Video apps, etc. all bundled together.

If you use Ubuntu, you get a different set of bundled application than you get if you get the Fedora distro. Kinda like Vista Home, Vista Business, etc.

You can delete and add applications in Fedora to make it just like Ubuntu and vica-versa if you want.

I have no preference for Linux distros as they can be modified to be anything you want.

As far as "prevalence" of issues with Vista vs Linux, I can not comment. My systems are capable of supporting both. The problems I've had with Vista and Linux are driver related. Neither OS accepts blame for driver problems.
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Very strange,
by suyts May 1, 2008 6:45 PM PDT
Most .nix users decry MS for bundling such as "With Linux distros, you get a distro that has the Linux Kernel (the OS) with Office applications, E-mail applications, Audio/Video apps, etc. all bundled together." Funny, isn't it? Evil MS tries to bundle a computing solution and they are evil and squash competition. A .nix does it and .....?????
Vista -- Experienced Tech Perspective
by instant000 May 1, 2008 7:19 PM PDT
I work in a global corporation, and I have to support HP-UX, Linux, and Windows servers.
I have to support Mac and Windows desktops. We are probably 75% Wyse thin clients at the user level.

Anyway, I only care about being able to support and run the pre-windows 2000 ERP system that 99% of my users have to use, along with making sure they can run whatever office applications they need to get their work done. As a volume license customer we have already decided to tell our workstation vendor to continue to give us systems with an XP image, as it works with what we currently have. (My overall mission is to keep systems up, and users happy.)

Now, just to be clear, I have had to support users using Vista (from the early days when people were getting systems from retailers with 512 MB of ram, to present day, where they have 2GB+ ram as standard.)

Most of the home users (that I have supported) who are winding up with Vista really just browse the internet, play with a spreadsheet, chat, and do yahoo! games or something similar. Doing such simple things does not require having much of an OS, to be honest.

However, the out-of-the-box experience for a Vista system with 512 MB ram and low quality embedded graphics is ... less than stellar, which leads to turning off all the fancy graphics features.

The initial user setup experience when installing rogue apps, that, of course, lead to system instability, but what does the average user care--they give all those antivirus and spysweeper guys some business sooner or later--leads to disabling UAC, thus greatly decreasing the overall system security. Any decent sysadmin knows that users value usability over security ... and if they're a home user, I have no corporate policy to dictate to them, it's their system, I warn them that I'll be back later to debug their system, but they're happy and I have repeat business, a win-win situation.

Of course, I have home users who are very happy on Vista (they have bought a newer PC recently, with better hardware).

Now, if anyone really knows, the majority of the Vista debacle is hardware related, especially with the stupid "Vista Capable" campaign, that was complained about even within M$ itself!! that was an effort to help sell Intel chips, that ultimately hurt the consumer... I'm sure that an enterprise i-net research can give us the full scoop on that one.

Oh well, I have been rather long-winded, so I'll end my post now.
View reply
It is not strange at all
by RamonFHerrera May 1, 2008 6:52 PM PDT
> Most .nix users decry MS for bundling [http://...|http://...]

You should enroll in the nearest community college and take an Econ 101, or similar course. Read about monopolies.

Microsoft CANNOT, WILL NOT, SHOULD NOT, MUST NOT be measured by the same rules as companies which are in competitive markets.

Microsoft is a convicted monopolist. Just start from that fundamental fact and the "strange" things will be clearly understood.

-RFH
Reply to this comment
Uhmm, when was that?? 199???
by suyts May 1, 2008 7:16 PM PDT
Now, does the U.S. government consider them a monopoly? No?? It is a very long stretch to call them a monopoly now. You should check out your nearest dictionary and check the definition of a monopoly. Something about the absence of legitimate competition. Maybe you can explain it after you read it. Just start from a fundamental understanding of time and the difference between long ago and the present. Or perhaps you feel that linux and Mac are not legitimate competitors to MS. You might be right, in spite of their question practices compared to MS's judicially mandated practices.
View reply
I have used it and don't like it
by jake_n May 1, 2008 7:24 PM PDT
I used windows vista for 6 months on my new laptop and got rid of it. Not because it is such a resource hog but I hated having to learn how to use windows all over again and using it on my home network was hell with file transfer times that were so long I had to load files to usb drives or cds and walk them to the other computer.
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nice
by random1138 May 1, 2008 11:58 PM PDT
All hail the return of sneakernet, Vista is his name!
It's a Fact Not a Perception: Vista is the Zune of OSes & Bites the Bag
by Sumatra-Bosch May 1, 2008 8:13 PM PDT
This is a pathetic performance but not a great surprise when the CEO's qualifications for his job are that he was a college chum of the founder and he licked the bowls clean as a middle manager for Duncan Hines.
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Unhappy customers
by mc0689 May 1, 2008 8:15 PM PDT
I work in an electronic retail store, and the number one reason people return computers is that they don't like Vista. They're easiest option is to buy Apple Computer,and install XP on it.
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Buy a decent PC
by b0tch89 May 1, 2008 8:50 PM PDT
I have had Vista for over a year now and have not had ONE problem with it! Why? I actually put money into my Dell Laptop, got a dual core Intel Centrino, 2 gb of ram and a decent graphics card. NOT ONE F'ING PROBLEM. Runs super fast and I can multitask better than any other computer I've used. Okay I'm sorry that MS didnt make it that easy to upgrade with your current computer, but for a decently spec'd new computer Vista is great.
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Tell us about it.
by Imalittleteapot May 1, 2008 9:36 PM PDT
If someone wanted to use Vista I would suggest buying a good machine to run it. You should always have a good machine. A crap machine will always cause problems.

I seem to hear a lot about the search features. The file search, the start menu search. We got that pretty much covered.

What are some other cool things about Vista. Could you talk about other ways the new UI has helped you get things done, or more organized. I'm tired of just hearing about search and the XP vs Vista thing. It would be nice to chat about other stuff for a minute.
View reply
The current statistics are 100:11.
by bar86 May 1, 2008 10:15 PM PDT
The ratio of XP/Vista users: 100 to 11.
Those are the hard facts, everything else is PR.
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10 Make that 11 users
by DonBurnett May 3, 2008 11:44 AM PDT
The fact is of the 100 XP users I doubt any of them have tried Vista again recently and they probably listen to Apple's lame commercial which for the most part are just untrue.
Seven months of Vista = switch to XP & Ubuntu
by random1138 May 1, 2008 10:53 PM PDT
I used Vista for seven months (fully patched) on a laptop that came with it before downgrading to XP, [http://and upgrading the dual-booted Ubuntu to 8.04|http://and upgrading the dual-booted Ubuntu to 8.04] last week. There are some things that Vista improved upon over XP, but the performance penalty simply was not worth it. I don't think it's anything but descriptive to call Vista a pig.

Having dealt with Vista, XP, and Ubuntu Linux 7/8 drivers for the same machine over the last six months, Ubuntu 8.04 wins. Vista comes in second despite instability in the latest video drivers for my hardware (which I'd downgraded to avoid data-losing crashes). XP just plain loses for being a prolonged, unpleasant chore. True, this laptop was never sold in an XP configuration, afaik, but that really just highlights how lame the driver system is for XP. [Why doesn't MS have the latest XP drivers for all hardware readily available for auto-download? They already have the system to handle it. Of course, it's so there will be services you can pay $30 to so MS doesn't have to do its job. :p ]

I'd bet that 80%+ of people trying out an Ubuntu Live CD on a desktop machine would be stunned at how good it is, esp. compared to Vista in responsiveness and performance.

Vista was MS shooting themselves in the foot. If Windows 7 is as inefficient as is Vista, or worse, they'll have shot themselves in the head.

DRM may also become a bigger issue for Vista and Windows 7 thanks to MS's poor handling of their music service shutdown---not quite the same animal, of course, but it may raise a question in people's minds about what they are losing by choosing a DRM crippled system.
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seven months?
by DonBurnett May 3, 2008 11:46 AM PDT
Your comments just don't really fit the current situation with vista.. If you tried it with service pack 1 and checked out all the faq on this page you probably would have no problems with Vista at all..

http://www.support4vista.com/vista-faq.htm
Personal Eperience
by darussian12 May 2, 2008 12:21 AM PDT
bought a HP laptop last NOV. came preloaded with Vista home premium. i couldnt run the same games on the dual core or whatever you want to call it AMD tl-58. the GF used to be able to runs the Sims 2 on my celeron gateway rated at i think 1.6 with i know only 512 ram happy for her use because i never played it. then i got the new laptop and heard her whine about slowness. so i began playing games with the vista OS. i had 4-7 more FPS in TWO WORLDS with XP compared to vista, the sims2 she likes the perf better whatever that means and this is all on non official drivers since HP doesnt make XP drivers for my laptop for XP only vista. and last but not least when i had the pre loaded vista home premium the score winows gives you was a 2.9 and when i installed ultimate off a friends DVD and used vlite to slim down the bloatware and processes i ran a 3.2. i get that i used vista before SPI but why the hell bundle it with the PC when its so ******. just wish i had the money to go back to mac but never will spend the money on a cheap mac after learning my lesson the last time. would rather buy a cheaper PC that lasts a couple years then pay the pre,ium for a mac that last that long or less.
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hmm
by DonBurnett May 3, 2008 11:47 AM PDT
check out this faq and then tell me if anything changes...

http://www.support4vista.com/vista-faq.htm
MS is having perception problems
by stockyjoe May 2, 2008 3:16 AM PDT
The only person with mis-perceptions is Microsoft. Vista is not all bad, but compared to the transition from win95/98 to win2000/XP its not as big a jump. Whats worse, however, are some of the issues native to the OS. I will say this over and over again. The file management/move/copy files is terrible. Things like these shouldn't be worse than previous versions they should be better. Its not better. Even with SP1.
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please explain further
by DonBurnett May 3, 2008 11:51 AM PDT
How is file management copies etc worse? I'd like to understand. You probably really wouldn't like Windows Server 2008 either then ;-)

I have no problems most people who complain about this are copying to SAMBA servers that aren't upgraded The kernel and security is completely new.. I have a bunch of machines and they are all on Vista, Mac OSX and others (no linux for me at this time) and they actually run faster..

Read this faq.. It will help on a number of things..

http://www.support4vista.com/vista-faq.htm
Vista doesn't offer such a good XPerience.
by Starfires May 2, 2008 7:01 AM PDT
This article is way too soft on Microsoft for releasing such a deeply flawed product. It isn't just the issue of incompatibility- a lot of the complaints are from users with new laptops and software. The terrible performance hits of Vista's various processes and the bizarre way of accessing features have made it a frustrating experience for everyone I know who's used it.

Where are the supporters, if it is all a matter of perception? Perhaps it isn't as completely bad as some would say, but when the flaws are so glaring and people are suffering from so much poor performance, something is wrong.

It's indicative that the CNET front page is full of stories of Microsoft's problems and the emergence of Psystar's OSX machines. Vista will need some very effective tools to improve it's performance and usability if it is to make the grade. It may even be a little too late for that already.
Reply to this comment
What did you expect?
by mhatter13 May 2, 2008 10:01 AM PDT
Of course it is soft on MS. It is a write-up of a PR offensive
Microsoft's part.

That said, I do know a person who likes Vista: my boss. The
qualifiers are: she bought a top of the line new Vaio, she
bought Vista Ultimate, and she has tech support on hand to walk
her through everything. Plus, she is the type of person who
LOVES to tell everyone how SHE doesn't see what everyone is
complaining about, because it works "just fine" for her. (This is
a woman who called tech support because her keyboard "has
gone haywire!" when she accidently turned up the number
lock...) So she has a top of the line computer/OS, and when
people in our group have problems because of installing Vista
on their crappy old Dells, she says it must be their fault...
Explaining to her that our systems are way worse than hers is
futile, because she responds by saying things like, 'You guys
aren't going to ***** your way into new computers for the
section..." after which she does something like check her e-mail
on your computer, just to prove how savvy she is. Arg!
View reply
Linux vs M$
by BigOldNerd May 2, 2008 7:14 AM PDT
Is it just me or does anyone else sense that when you read one of the Vista defenders praising M$ and its products and bashing Linux that it is someone employed by M$ to troll online forums to try to pump up the trash they peddle to the unsuspecting masses.
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LINUX VS M$
by medezark May 2, 2008 1:07 PM PDT
Linux is cool. I dual boot to Ubuntu. It's still not as mature an operating system as M$ although it's getting closer. I love being able to wiggle my windows when i drag them around. But Vista is no where near the bug filled failure the Mac and Linux fanboys make it out to be. I've found that the majority of problems and complaints concerning Windows Vista can be resolved as PEBKAC errors.
Xp, Linux, Mac Vista
by SteamChip May 2, 2008 8:51 AM PDT
Here?s what I?m hearing from this board

Xp is for straphangers who don?t want to change seats and who run scads of programs downloaded from modboards and purchased from fleamarkets and retail stores.

Linux is for geeks like to tinker and download and type in code in order to run Oblivion and Company of Heroes.

Mac is for old hippies and graphic artists who run Photoshop.

Vista is fine and marvelous, state of the art, an entirely pleasant experience IF:

? If only programs tested to be compatible with Vista are used.
? If only hardware (printers, scanners, etc ) tested to be compatible with Vista is used
? If one is willing to accept the idea if your program or hardware is not shown to be Visa compatible, and it doesn?t work, you really didn?t need it anyway.
? If one is willing to go back to ?school? to relearn Windows for location of commonly used tasks and system tools.
? If one is willing to get a new high end computer or rebuild their old one so Vista can run.
? If one does not mind responding properly to the frequent ominous warning dialogue box when doing various tasks in Vista.

Is that it?
Reply to this comment
ROTFL!
by Penguinisto May 2, 2008 9:47 AM PDT
I love it!

Thanks muchly for posting that :)

/P
If one could read a faq and not have to deal with most of the issues listed
by DonBurnett May 3, 2008 11:56 AM PDT
"
If one is willing to go back to ?school? to relearn Windows for location of commonly used tasks and system tools. ? If one is willing to get a new high end computer or rebuild their old one so Vista can run. ? If one does not mind responding properly to the frequent ominous warning dialogue box when doing various tasks in Vista. Is that it?"

Save the rant, just visit this page..

http://www.support4vista.com/vista-faq.htm

Oh and if one set his control panel window options back to Windows Classic it would work and you'd find all the same things in their old place..

How hard is that..
View reply
Microsoft is a monopoly
by RamonFHerrera May 2, 2008 10:24 AM PDT
> does the U.S. government consider them a monopoly?

Yes. They hold monopolistic power over the market. They have made illegal use of such power, to influence other markets.

Microsoft is a convicted monopolist. They didn't even appeal that finding. Their only defense is that the remedies are too harsh. Europe gave them what they deserve.

But your question was: why are they treated differently. My reply was an explanation of why Microsoft is different to companies that act within the legality.

Do you understand now or you still don't understand that Microsoft is a should be treated differently?

Notice that the question is not whether you agree with Microsoft being treated differently. You don't happen to be a judge or regulator, so your opinions are inconsequential on that issue.

-RFH
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