Comments on: Microsoft says Live log-in problem resolved
The software maker is vague on what caused the daylong problems, but a representative assured News.com that Windows Server 2008 is not to blame.
Most Popular
15 sites that went kaput in 2009
Web sites launch all the time, but they also shut their doors. We highlight 15 that bit the dust this year.
Top 10 news stories of the decade
Let the debate begin: Was the iPhone more important than iTunes? Was anything bigger than Google finding a great business model? CNET offers its list of the 10 most important stories of the '00s.
About Beyond Binary
During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.
Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.
Add this feed to your online news reader
Beyond Binary topics
Binary Bits
Follow Ina on Twitter (Twitter name: InaFried)
We swear... the problem had absolutely nothing to do with server 2008....
lmao....
good.
For 4 weeks MS passport/live/hotmail/xbox live had problems in
Dec/Jan and now this. *** is going on with MS?
Ummm yeah lets buy Yahoo and mix it all together?
At least MS doesn't hide behind the 'it a beta' BS.
much fun as it was.
Scary thought... might.happen.though.
in internet options/advanced/security allows login
Hmmm... would that "unexpected event" be people trying to log in and use their e-mail accounts? :)
Of course it has to do with Windows servers -- Hotmail frequently has problems --- and it's always their servers. Years ago before Microsoft bought them, Hotmail used UNIX servers. Even after the ownership change, Hotmail continued to use UNIX servers for a while longer. But Microsoft changed Hotmail over to Windows servers because people started asking too many embarrassing questions. Ever since they constantly have outages.
- Finally a response -- but all email lost, at least temporarily
- by grantdavis February 28, 2008 5:18 PM PST
- Dear Hotmail Customer:
- Like this Reply to this comment
-
(22 Comments)First, let us apologize for any difficulties you may have experienced accessing your inbox over the last few days. We experienced an unexpected service outage and worked to restore access as quickly as possible, but we understand how inconvenient this may have been for you during this time.
Second, you may notice that some or all of your older messages are currently not in your inbox. Rest assured they have not been deleted and if you don't already have them now, they will be available shortly within the next day or two. This issue only impacted existing email in your inbox and, as you can tell, we are delivering new messages into your inbox as usual. However, during the outage, information about your email that helps to categorize your email was lost, so unfortunately you may find it necessary to re-organize your email when it returns.
Our customers have come to expect a high level of service reliability in their experience with Hotmail and, rare as such problems are, we appreciate how inconvenient service problems like this can be when they happen. We so appreciate you being a Hotmail customer and again apologize for the disruption. We're working hard to ensure it never happens again.