Version: 2008

Comments on: Energizer says Microsoft's a great host

For more than three years, the battery maker has had Microsoft running a huge chunk of its IT operations.

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by ckurowic November 24, 2008 4:08 AM PST
Of course you'd think microjunk was a good host if they had an entire team dedicated to their crap within your IT department....
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by eyepoker November 24, 2008 8:03 AM PST
You sound bitter.... What do you know about IT departments? Every company has one. They are dedicated to ensuring things run smoothly. That is their job. And if it is outsourced then its the oursourced company's job. **of course** a team is assigned the task at hand.... what else would happen? I know you'd like to jump in on bad news whenever possible and even turn positive into negative but the truth is that this is just one out of tens of thousands of succesful MS-based enterprises. Deal with it.
by EcuadorHomesOnline November 24, 2008 5:15 AM PST
This is the kind of stuff that Microsoft is very good at, so I'm not surprised that they are very happy. Microsoft can provide the best servers, the best database, the best email, and they know how to manage it all. Reminds me of a case study at Boeing about ten years ago that said their Exchange servers were more reliable than the internal phone system!
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by Penguinisto November 24, 2008 6:15 AM PST
Wow - must be nice to have that kind of discretionary spending...

"The problem, Benz said, is it typically doesn't save much money. Any efficiencies the outsourcer gets because of its expertise are offset by its profit margins. "

I'm willing to bet if it wasn't for the periodic PR they put out (they do), MSFT would probably be charging them a mint.

Also, what are his plans for a crash a'la London Stock Exchange style (I notice MSFT doesn't brag on them as much anymore...) See also: http://www.dailymail.co.uk/news/worldnews/article-1053241/Inquiry-launched-Stock-Exchange-meltdown-furious-traders-resume-work.html

On a serious note, I'm not really saying that to be snarky. What kind of plans does Energizer have for that sort of thing, since they probably don't have quite the internal staff or resources to handle what happens? Do they just sit and grind their teeth or what?

/P
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by bensobel November 24, 2008 6:49 AM PST
Where in the LSE investigation points to Microsoft causing the outage?
by mbenedict November 24, 2008 7:05 AM PST
Apparently unlike the company you work for, Penguinisto, Energizer Holdings Inc. has excellent Business Continuity Plans, in part because they are required to by law. Most enterprise-level BCP plans involve outsourcing agreements.

Funny you should mention the LSE crash:

1) LSE took development and operations back "in-house", using their own staff. The platform was running just fine when it was still outsourced to Accenture and Microsoft. So it's really the opposite of what you're saying. Maybe the LSE will now outsource portions back out instead of trying to do everything themselves.

2) In any case, the LSE has confirmed that the crash was caused by a network issue (likely within Cisco's SONA framework), despite Apple fanboys wanting so badly to blame Microsoft.
by mbenedict November 24, 2008 7:13 AM PST
@bensobel:

Penguinisto is just spreading baseless FUD as usual. He does this on EVERY CNet article which mentions Microsoft. Here are excerpts from an IT World article which discusses the LSE investigation:

http://qwix.com/33

"The LSE has said network software issues were to blame and on Wednesday, the Financial Times suggested that the problems could have occurred between the LSE's Extranex private network (which links the exchange and clients) and the trading gateway to TradElect.

Cisco SONA, or service oriented network architecture, is in use extensively at the exchange. Cisco had not returned calls at the time of writing.

The LSE absolved its core TradElect platform from blame. The system, designed and built by Accenture, runs on HP ProLiant Servers and Microsoft .Net and SQL Server 2000 systems."
by starflyer88 November 24, 2008 10:23 AM PST
>>"Apparently unlike the company you work for, Penguinisto,"

I think this IS his job. Lurk around in posts and pounce anytime the word Microsoft is mentioned.

Cool job if you can get it....
by Vegaman_Dan November 24, 2008 11:35 AM PST
Penguinisto- Get your head out of you bum and wake up. Geez, talk about having no clue at all about what you are talking about.

Of COURSE you said all this to be snarky. If you hadn't meant to do that, then you wouldn't have posted it in the first place. Even in your own comments you are dishonest with yourself.

Geez... you seriously need to get a life- or rent one if you can't find one of your own. Or just stop posting- you're only embarassing yourself with these comments.
by Penguinisto November 24, 2008 12:35 PM PST
I love this... you jokers are screaming about whose fault it is, and I'm telling you that it was still down. The fact that you point the finger of blame on the network only amplifies my point...

But hey - defend your idol as hard as you can, kids - even if it makes you look dumb. I don't mind.
by Penguinisto November 24, 2008 12:47 PM PST
Nota Bene: The London Stock Exchange crash was blamed on InfoLect (which is based on .NET)
http://www.arnnet.com.au/index.php/id;383785017;fp;4194304;fpid;1

quote:"She said the problem appeared to lie with Infolect's three interactive gateways, which send out about 10 million separate pieces of market information daily, including share prices, to about 100,000 terminals.

Infolect was launched two years ago in place of the exchange's London Market Information Link platform. It uses Microsoft .net technology and a SQL Server database, and runs on more than 100 Intel-based 32-bit Proliant servers. It its accessed by most of the exchange's member organizations via Extranex, its privately managed IP network. "

...two years ago (2006), Microsoft was bragging very hard on the LSE as their big customer.... now they don't brag so much about it.

--

Even funnier - lots of talk about contingency plans, none about what they involve. After all, if your infrastructure is all based outsourced and out of your control, and it goes down, the most you can hope for is an SLA... but it's still down until it gets fixed. I was just curious as to what Energizer plans to do about that.
by fdunn3 November 25, 2008 4:52 AM PST
"She said the problem appeared to lie with Infolect's three interactive gateways, which send out about 10 million separate pieces of market information daily, including share prices, to about 100,000 terminals."

Penguinbrain, what does a failing network have anything to do with MS or .NET? NOTHING.

You are just looking for MS issues where they don't exist.

Get your facts straight before trying to respond intelligently. A rare moment for you.
by eyepoker November 24, 2008 7:53 AM PST
I really enjoy reading comments from knowledgable people on tech topics, not so much because they obviously know what they are talking about, show no bias or speak in friendly and engaging tones... but because I really like to see exactly what appears above right after the typical MS-bashing haters jump in. Unlike the Apple-lovers' inclination for distorted facts delcared in sensational tones the comments above clarifying those comments are a breath of fresh air. Its plain they understand technology and business - and are professional. This is the polar oposite of the Apple-obsessed who sterotypically have no understanding of that which they spout off about. I suppose this is the first time they heard the phrase "business continuity plans". Well, I suppose its easy to bash something you dont or ever will understand. And it won't be the last. If their Mac goes down its likely they will blame it on MS too.

Beyond the above rant the irony is that MS itself probably has contracts with TATA and thus employs hundreds if not thousands of Indian programmers/engineers - so some portion of it might get sent offshore anyway.
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by The User November 24, 2008 10:02 AM PST
Don't know about off-shoring.

Off-shoring typically ends up costing more, in addition to dismal quality and delays. Unless it is a complete call center or something that needs no client interaction or actual development/testing/support, off-shoring is a huge NO-NO.
by Vegaman_Dan November 24, 2008 11:39 AM PST
I can speak from personal knowledge that Microsoft does not use Tata of India for their IT workers or staff. Tata has approached them before and been rebuffed many times as 'unsuitable'.
by Penguinisto November 24, 2008 12:49 PM PST
Here's a question - what does this article have to do with Apple, and who brought Apple up?

The big item concerns outsourcing one's infrastructure in the first place.
by jessiethe3rd November 24, 2008 9:31 AM PST
This is a fantastic little story... Microsoft has success hosting one of the worlds largest power storage companies...
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by renGek November 24, 2008 10:04 AM PST
This really shouldn't be a surprise to the public. The fact that it can be is because we as a society love to obsess with other people's failure rather than other people's success. If you consider the number of heavy duty live apps running on windows platform out there and if you think MS is horrible at everything then the world should not be able to function at all. There is a reason why businesses stick with windows. It works so they use it. Its not the easiest thing to maintain but thats why the world pays IT guys a lot of money :) Just like we pay mechanics a lot of money to maintain our cars.
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by AppleSuxLeo November 24, 2008 11:37 AM PST
Apple can`t get the basics right...like removeable batteries and memory card slots on handhelds.
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