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Comments on: Apple's iPhone wins J.D. Power award

Apple has won a customer satisfaction award from the consulting firm for the iPhone, besting products from RIM and Samsung among business smartphone users.

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by Galaxy5 November 6, 2008 3:50 PM PST

Wow. I guess paying attention to the details and making sure a product pleases users IS worth the effort...even if that means the product costs a few bucks more.

I'm wondering when the "but a PC is cheaper!!!elevnty!111!" crowd will realize this.

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by selfkill November 7, 2008 10:16 AM PST: Wow. You're a troll.; Like this


by aztec92154 November 6, 2008 3:56 PM PST: I've never been as happy with a cell phone as I have with my iPhone. There is no better phone out there for me out there.; Like this Reply to this comment

by gsmiller88 November 6, 2008 5:40 PM PST

Isn't that the award that you have to buy? I don't put much stock in J.D. Power & Associates.

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by scott2400 November 6, 2008 6:33 PM PST: You mean you don't put much stock in reviews that don't say what you think they should....

J.D. Powers' awards are not bought. You're thinking Consumers Digest.; Like this

by robmarreel November 6, 2008 7:41 PM PST

The iPhone is still missing business professional ringtones. (Editors' note: spam link removed.)

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by Perry_Clease November 6, 2008 7:45 PM PST: We can make our own using GarageBand; Like this

by nirmal_singh November 6, 2008 9:59 PM PST

Goodbye rim!

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by selfkill November 7, 2008 10:18 AM PST: RIM isn't going anywhere while governments have contracts with them.; Like this


by myles taylor November 7, 2008 5:28 PM PST: There are a lot of other companies that will hurt more than RIM and I don't think RIM is going anywhere for awhile. Also, while the iPhone is amazing, there is only one iPhone and there will always be the people who want more diversity.; Like this


by hoogoola January 27, 2009 2:19 PM PST: I went from a RIM blackberry to the iPhone and I sometimes wish I still had the blackberry. The iPhone is missing a very important feature: COPY and PASTE text. if there is a way to copy and paste, i'd love to know.; Like this Reply to this comment

(11 Comments)

About Apple

At the start of the 21st century, there's no tech outfit more influential than Apple. CNET News' Erica Ogg and other reporters will attempt to make sense of the rumors, hype, products, and people that will shape the future of the company. But Apple's not the only game in town, as the established cell phone companies and others strike back against the iPhone. E-mail Erica at erica.ogg@cnet.com.