Version: 2008

Comments on: Why does the media love Apple and trash Dell?

The media loves Apple, trashes Dell, and gives HP a pass? Perception supposedly is reality, but just whose perception is it?

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by stobak May 13, 2008 9:28 AM PDT
Great discourse.

Just to be clear, my point is that the media is paid to get eyeballs. Just because a commentor puts something in quotes doesn't mean I said it.

There is a distinction between accuracy and objectivity. The broad media should always strive to be accurate. It's very risky not to be. That said, there are many ways to position a story and remain accurate.

As for objectivity, well, let's just say that, if a writer makes that a goal of his or her writing, it can perhaps be achieved. How many do, I don't know. Writers reporting "news" typically do just that. Commentary, i.e. the blogosphere, has far greater "viewpoint" lattitude.

These days, the distinction between the two is not always clear. For example, what are "cable news" channels, news or commentary?
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by jbelkin May 13, 2008 4:41 PM PDT
Because Dell represents the flea market and the worst of of capitalism. As long as we sell it today, we'll undercut anyone and who cares about the long term. If it works today, who cares about tomorrow - that's your business. We won;t add anything to the industry - our only goal is the lowest cost so we can make $.01 more than it the next guy ... then, we'll get so bloated and bureaucratic, we collapse on ourselves like a black hole - I'm not saying that's not a way to make a living, after all, people buy from the flea market also but don't expect us to sing the praises of a lamprey. So it's laughable when people used to call Mike Dell a genius - he's the guy with the flashiest cart at the flea market but when the bulbs dim, all you have is a kiosk at the flea market and a name soon to be ranked up there with Coleco computers, Tandy & Zenith.
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by auramac May 13, 2008 8:03 PM PDT
Dell is the epitome of mediocrity, sales over innovation. They are the ugliest computers being designed, cheaply made, and the company and its advocates contribute to the dumbing down of the culture.
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by cyclelogicpress.com May 14, 2008 4:06 AM PDT
Apple makes great products and cares about the end-user even more than their stock price. Apple loves you for your money; WinTel loves you for your time.
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by wnpriced May 15, 2008 1:20 AM PDT
Media (News, Forum et al) unbiased? Not very! Consider what happened to Syquest esternal storage systems. their concept was good but media hype leaning toward IoMega tipped the balance. Whay that happened probably shortfall in advertising by syquest who was probably spending more on development than they had had available for advertisement. I prefered the syquest system for speed and cost was lower too. Neither is very much in the market any more so the question is moot whether one was better than the other. Capacities were always a little behind the needs for purposes of backup and had no upgradeability. I would put media repesentation at about 90% liberal left and 1% far right leaving about 9% middle of the road. That too is my biased opinion. Someone who considers what I consider liberal will evaluate it differently but we will still agree that it is biased. One always has to keep in mind that unbiased is not profitable from a news perspective, so keeping that in mind when something comes up that isn't agreeable is paramount. The reader is responsible for evaluating the truth of any statement as well as having a valid and consistent foundation for evaluating that truth.
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by shyguy1 May 15, 2008 4:53 AM PDT
I freely admit to not having any experience with Apple. BUTTTTT---I have too much experience with Dell. Their support sucks. They seemingly have outsourced their support to people who clearly can't speak our language in a clear manner. When one can understand them, they give poor or wrong or inappropriate suggestions/answers.
Also, Dell uses the cheapest and in several cases, made for Dell only, parts/materials. My repairman says to junk my yr. old Dell and get an Apple. Or have a computer custom made by pros. Around here, that isn't the BestBuy GeekSquad either. A good friend returned 4 times to get their new Gateway running right from BestBuy. But according to the pros around here Dell is at the level of eMachine and in some cases lesser.
Don't get me started on Microsoft. I wish and hope and pray for the day someone else develops an OS to compete against Microsoft. Vista is getting better according to my sources, but it is such a resource hog. I actually wish Google or someone would step up and develop an OS. Anyway, back to Dell. It IS junk IMO and there won't be another in this household. FYI, our computers ARE Dell but are running Linux and doing better.
Hey, with no support from Dell, who cares about warranty after their initial little few days return policy. And for those who don't realize it, their support/warranty is for hardware only, not software. Even if installed by them as bloatware. That's been my experience anyway.
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by Fox_Rox May 15, 2008 6:18 AM PDT
The fact that the media thinks Apple is so great should be reason for anyone with the capacity to think on their own to buy from a company other than Apple. The thought police are interested not in reporting facts, but presenting information in such a way that they produce people of like minds. Dell certainly deserves some hatred for thinks like outsourcing support to other countries, especially places like India, but that does not mean Apple should be worshipped by the media. Apple products are so proprietary they are worthless. For example, on thing I love about NOT owning anything made by Apple is that I don't have to go back to Apple when I need something. My USB cable for my digital camera also works with my BlackBerry, my Bluetooth headset, my MP3 player and my PSP. I can buy a replacement for about $2.50. When was the last time you saw anything made by Apple that you could make such a claim. To me, this is a sign that Apple is rotten and scared of competition. When has Apple ever made something that was not overpriced and proprietary? Free thinkers will rightly conclude that Apple sucketh.
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by Fox_Rox May 15, 2008 6:18 AM PDT
The fact that the media thinks Apple is so great should be reason for anyone with the capacity to think on their own to buy from a company other than Apple. The thought police are interested not in reporting facts, but presenting information in such a way that they produce people of like minds. Dell certainly deserves some hatred for thinks like outsourcing support to other countries, especially places like India, but that does not mean Apple should be worshipped by the media. Apple products are so proprietary they are worthless. For example, on thing I love about NOT owning anything made by Apple is that I don't have to go back to Apple when I need something. My USB cable for my digital camera also works with my BlackBerry, my Bluetooth headset, my MP3 player and my PSP. I can buy a replacement for about $2.50. When was the last time you saw anything made by Apple that you could make such a claim. To me, this is a sign that Apple is rotten and scared of competition. When has Apple ever made something that was not overpriced and proprietary? Free thinkers will rightly conclude that Apple stinks.
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by majjr May 15, 2008 7:55 AM PDT
How about SALES support? A while ago I needed a new machine, had a nice talk with a Dell rep, found a good deal and ordered. The goof misentered my credit card #, so Dell canceled the order. A day later tried to reorder, found that Dell had cut the deal down. Tried to reach my original rep- no response. Talked to 6 or 7 others including a supervisor, but the good deal was only available thru my original rep. because of his commission. I bought elsewhere.
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by intrepi May 15, 2008 8:51 PM PDT
I believe if one has an idea, the money and ability to take it to make it something real, then it's a fool who doesn't venture into the possibilities that may take you further than you envisioned. It is not about MS, BS or HS, it's about where you want to go and doing everything you can to get there
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by intrepi May 15, 2008 8:59 PM PDT
Dell is nothing short of idiotic when it comes to marketing. Never tell the public you are going to do something then put limitations on the things you've told them. It adds up to a lie real or imagined. Remember Dell saying it was going to give us Ubuntu, well it did, but only to US buyers, nothing in Canada. Then Dell said it was going to offer their machines with XP for those that didn't want Vista. Again, Dell was misled by MS's BS and like the hord's of other manufacturer's followed hook, line and sinker by offering their lowest line of PC's with XP and not a single high end machine with XP. This adds up to a balloon with no skin on it, so I can happily say I have never bought a Dell and NEVER will
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by zerokewl May 16, 2008 4:51 AM PDT
Apple game Console :
Let me guess, it will be called "igame" or "ibox" ?? Please not another contender in the already undecisive game box console market. "i_fed_up"
I seriously think its a waste of time, since the Game console "awe" boat has already sailed. Apple I would stick to what you do best! Laptops and Mp3, dont hurt your bread and butter!
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About Train Wreck

Steve Tobak is a marketing consultant and former chip industry executive. Train Wreck provides insight into dysfunctional corporate behavior, among other things. When he's not airing the industry's dirty laundry, Steve likes to hang around the house, make believe he's working, and drive his wife crazy. Find out more at www.invisor.net or email Steve at trainwreck@invisor.net. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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