Comments on: Lenovo doesn't support Windows

If you own a Lenovo computer, you have to pay for them to help you with Windows problems

[waspenx]

from your words, i think it's not Lenovo's fault not to provide support on WIndows' problem. And it's quite obvious that the Lenovo Experts Live is not free from their statement. Maybe what they need to do is clarify the difference.

[montegard]

Um... Maybe call Microsoft for a Microsoft problem. I think you are stating the obvious here "Lenovo does not support Windows" of course not Microsoft supports Windows. I think waspenx is on the right page here and I'm not sure what Michael was expecting.

[j_a_s_p_e_r]

Actually he is right, part of the price cut in OEM software is that the OEM version does not included Microsoft support. On a Windows OEM version in the "system" control panel item it will give you the DELL or other manufacturer contact information for support.

[TechieTrekkie]

It's a conspiracy. All of the major computer companies are secretly about to switch to linux, and they are trying to make you dislike Microsoft (as if it was hard)...
mwuahahaha...

[psyop15]

And of course, everyone is forgetting that Microsoft does not support OEM versions of Windows, which is most likely what is installed on the Lenovo machine. So, no OS support from anyone! Woo-hoo!

[nonpareilsorell]

I'm shocked that you were able to get in touch with them at all. I have a lenovo X60 tablet and my thinkvantage software wont' work; specifically the power management software. But I can't find a number to contact lenovo.

[x2lector]

Call 1-800-IBM-SERV be sure to have the four digit model number handy.

IBM still provides in-warranty technical support services for most Lenovo models including the X60 tablet. Your model number is what routes the call to the correct call center.

[theoxygenthief]

Now I'm really going to shock you....did you know Apple doesn't offer technical support for Windows either? And Microsoft doesn't offer iTunes support? Who would have guessed.....

[x2lector]

With OEM copies of operating systems, calling Microsoft will get you transfered to your hardware manufacture who will most likely tell you they don't provide OS support beyond letting you know how to reload your machine back to it's original factory condition, where in all probability Windows will work fine. If I had a Windows problem that I really wanted solved, I would call Microsoft and be ready to pay to get them to help me find a resolution. I have heard that on some issues where it really is a problem with their product they don't always charge the consumer.

[Sumatra-Bosch]

They have your money. Expect to have a big middle finger stuffed into your face from MSFT, from Lenovo and everyone else in the channel. MSFT has lowered expectations in every aspect of computer usage to the point where vendors of everything take it for natural that you can stomp on the customer's face and laugh and the customer will just accept the abuse as the normal course of things.

You buy a windows machine - expect nothing but horror and abuse - and to see Steve Ballmer grab your pets and eat them in front of you while gagging on his own twisted laughter. Windows is its own punishment.

[ruminator]

Amen brother sumatra-bosch.