Comments on: How I got my third iPhone: dropping it on its power switch hits a sweet spot

The iPhone's wide-availability may explain why Apple is willing to replace your iPhone more readily.

[jgmachine]

Lucky you. I did the same thing this last weekend, when calling apple support I was told it'd be $249 to fix it! I might as well buy a new one for that price. I'm going to try to take it apart myself and see if I can unstick it.

[aztec92154]

Hi Kevin!
I had a similar problem, but had no scratches and hadn't dropped it. Out of the box, my refurb. iPhone would randomly reboot. I went to the Apple store and within ten minutes, they replaced my phone. I've never had service on a phone so great.

I KNOW that Verizon or T-Mobile experience would have been hell (they give you an ugly loaner that if you dont bring back in 30 days, THEY CHARGE FULL PRICE *$100+ USD* for it!!!) Apple iPhone support is awesome! I love the Genius Bar! :-)

[sammyeye]

I had this happen two months ago. I dropped my phone in a parking lot while getting out of the car. The reset button got stuck so the thing wanted to keep resetting. I knew at the least I would have to pay some bench fee to get the thing fixed when I took it to the Apple Store. Nope, they handed me a new one. The button did not stick on it's own. The iPhone did not bite me and jump out of my hand. I dropped it. Plain and simple and they still replaced it. I was in the wrong but Apple made me feel I was in the right.

[patrick_i]

To the Author... aren't you the same guy who took your iPhone in the rain and let it get wet and wondered why it got messed up? And now you're wondering why your phone is acting funny after taking it on a bike ride, dropping it, and finding it "odd to me that a simple drop would disable it to such a great extent" and then say "couldn't hide the fact there was a big 'ol dent and scratch on my iPhone". CNET, where did you find this guy?!?!?!?!?