Version: 2008

Comments on: What's wrong with Zune? The software

Once again, the weakest part of the new Zunes is the PC software.

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I agree with most of this....
by Mitchartz November 19, 2007 12:01 AM PST
Very good article outlining what I consider the major issue with the new software, the issue being the meta data editing. The last part about your "list" view, if you click on the headers like "Artist", "Album", or "Song" after you have clicked on one of them, you can start to type and it will go into the kind of live search thing that used to be on the old software. The same thing can be done in the "Browse" view but only with songs and artists, and not albums. The only other problems are the rating system and the auto playlist support.
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Here's the fix
by supoman November 19, 2007 11:00 AM PST
-Open your back door.
-Grab the zune.
-Toss it as far as you can.

Zune sucks dude!!
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by rrtopaz December 14, 2007 6:27 PM PST
I agree so much and more...an mp3 player not compatible with so many others BUT its' own crappy software will NOT win over many people. The problems described above happened to me this week...i've spent 4 days trying to make this work.
I'm giving up...gonna keep using my trusty Dell MP30 and continue using my Media Monkey management program: that is so easy to use and tunes are quick to download into the player...however, it takes literally hours with the Zune program.
guess i'll follow "Supoman"'s advice above...
MICROSOFT has blown it on this one!...at least with THIS consumer.
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by jons923 December 17, 2007 7:59 AM PST
Here's the question: yes, the Zune software is unforgivable horrible. I have to import CDs using iTunes/Gracenote, and then Zune can find them in my music library and import them and the data properly. It CANNOT import the songs or data properly on its own. BUT, Apple cannot make an iPod that lasts more than 15 months to save their life, and the Zune hardware is actually really nice. The controls are WAY better than the ipod; it doesn't distort when you plug it into an MP3 jack in a car or through the stereo; the screen is great. SO, for now, I'm toughing it out in the hopes that Microsoft releases another update to the Zune software before too long.

They usually get the software right on like the 4th try!!!!
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by maxmuscle January 14, 2008 2:09 AM PST
Amen Supoman & Rrtopaz, I'm ready to throw my new 80gig Zune in the fraken trash can! The Zune software is insufferable and after more then 2 months of being out, still having these problems is unforgivable! The software will not let me add certain albums and F's up my album art with no way to change it back to what it's supposed to be, that I've found.
I'm going back to my Cowon X5 and Media Monkey!!
F you Microsoft!!!!!
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by Makaration February 16, 2008 7:35 AM PST
Very Nice comment I hope they actually read this.
As much as I love to see the Album Art for each songs, I do not expect them to have them all. So I actually enjoy saving or pasting my own album art like on the older version, which I actually miss and wish I didnt update to this one. I did try to save pictures from Windows Media Player, but they never appeared on the zune. I still not sure if it's possible that I can do it manually. Second, like to list the songs my way so that I can have the list genres to chhose from rather that 1000 genres, so for example I list pop with rock under "Rock". Hip-Hop and R&B under Hip-Hop/R&B and all latin music under Latin (Salsa, Bachata, Merengue Etc. but it just messes all my hard work back to the sorts of "classical, Gospel, Religious, LAtin Rock, etc and is driving me insane. I have started to think that I spend more time fixing my music that listening to it and if this continues I will go back to Ipod or even Sony
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by keptin April 15, 2008 7:19 PM PDT
I totally agree, I liked the earlier version of the software much more than the 2.1 version.
It looses whole tracks to audio books. For example if an audio book as 33 tracks. the Zune software if I'm lucky will show 4 and not necessily the first 4

I just wish I could Sync my Zune with Windows Media Player (which is a Microsoft product, but won't work with the Microsoft Zune - Go figure)
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by PreachingLlama April 21, 2008 7:30 AM PDT
While it does annoy me that you cannot edit some metadata (song number especially), there are several points here that have simple workarounds.

Album art - when you browse for album art, you can paste the url to an image and the software will download/apply it for you.

Editing song data - This is probably obvious, but you can batch edit album/artist by hitting F2 when the album/artist is selected.

List view won't display your selection - it does if you have a song selected, but not if you have an artist/album selected. If you select the first song in that album/artist, it will be selected in the list view.

As a side note, you can hit up/down arrow while editing an item and it will move to the next item already in edit mode - handy when removing the song number from the start of all songs in an album.
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About Digital Noise: Music and Tech

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995 and reviewed the first Rio MP3 player for CNET.com in 1998. He's also a bass guitarist and an avid collector (and digitizer) of LP records. DISCLAIMER: This blog contains the personal opinions of the author and does not necessarily represent the opinions of his employers or of CNET Networks. As an IT industry analyst, the author occasionally agrees to nondisclosure agreements from Microsoft or other companies, and he will not violate the terms of such agreements on this blog.

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