Version: 2008

Comments on: US federal government wasting billions on buggy, risky software

Is your government as bad as mine is?

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Simple Solution for Better Government Software
by federalcontractor October 30, 2007 8:47 AM PDT
Purchase of low quality software (and all other products and services) is a symptom not of problems with GSA Schedules. It is a symptom of buyers looking for the quickest and easiest way for them to meet the requirements of their agencies. Buyers need to meet the basic requirements, and then go home. If slop is all that is available on the GSA Schedule, then slop will be bought for the taxpayer. Why do Microsoft and McDonalds lead their respective market segments? Because they offer the best quality? No. Its because they are accessible and easy to buy from. GSA Schedules make their respective schedule holders easier to buy from than non-schedule holders.

The solution: Get more quality vendors, products and services onto the GSA Schedule. As the article makes clear, vendors with schedules have huge competitive advantages. What it leaves out is the reality that, just like when we buy as individuals, when its just as easy for the government to buy quality as it is to buy slop, the government will buy quality. Getting a GSA Schedule is a confusing process, but there is help available. A helpful book is "Getting a GSA Schedule" by Scott Orbach (of EZGSA) and Judith Nelson (of GSA). Check their respective web-sites (EZGSA.com and GSA.gov) for upcoming seminars, too. The authors are also very receptive to phone calls to clear up the red-tape and govspeak.

If you can't beat 'em, join 'em. We can level the playing field when we get more open source onto GSA Schedules!!!
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Good Rant!
by theopensourcerer October 30, 2007 10:59 AM PDT
we have the same problem here in the UK... Governments are seemingly devoid of the intelligence required to make sensible decisions with OUR money.

Write to your MP (or whatever you call them over there). I write to mine, frequently.

http://www.theopnesourcerer.com
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Great article
by kingrob76 October 30, 2007 1:58 PM PDT
Excellent commentary Matt.

Matt, how does someone from the big red N get in touch with you "privately"?
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Article fully researched?
by JamesHauser November 1, 2007 8:35 AM PDT
Hi Matt,

I appreciate the intent of your post and agree with the point you are trying to make, however must respectfully point out as that your post was not throughly researched before publishing. I have been following the procurement process of FedBizOpps (the contract you reference in your first paragraph) and after reading the protests and all news articles related to it, there is another side of the story which you do not address. I have followed the procurement because of two reasons:
1) The current FedBizOpps.gov is horrible, and using it to find procurement opportunities today is a very cumbersome process
2) I used Symplicity's System in a previous job (see below)

One thing you fail to point out is that the $17 million dollar contract award to Symplicity will save the government $30 million over the proposal submitted by Devis. Your blog post seems very heavily sided towards Devis without all the facts. For full disclosure, do you have any connections to any of the protesters? Additionally, the information in the news regarding this procurement has really only been marketing/PR spins from the two protesters (ISC/Devis) and the winning company (Symplicity). The actual proposals have not been made public by the SSA (Source Selection Authority) therefore your post is purely speculative and a rehash of commentary from the losing bidders.

Having worked with United States federal procurement on a daily basis, I must tell you that one can not make an accurate assessment of a proposal without actually reading it. The job of the SSA is to make determinations as to the ability of the contractor to develop/build a system on time and on budget. Two different SSAs have selected Symplicity at a much lower cost to the US Tax Payer. I agree too, this procurement looks interesting at first glance, but if you look through publicly available data of other awards to Symplicity you'll see that they have received great past performance. In other words, looking at their past performance, and the $30 million differential, the risk (negligible) to the tax payer definitely is worth it. If you can't tell, I'm a small-government/fiscally responsible republican, and can't see how spending $47 million on this contract is a best value to the tax payer which is the position you are advocating.

Finally, having worked at a University that utilizes an enterprise web based system from Symplicity on both a technical and project basis, their product did indeed feel very open-source when I worked with it (Linux, MySQL, etc). Source code and APIs were readily available. Because the proposal hasn't been made public, I'm not sure what they proposed.

It's very unfair to bring up a pending procurement that has not yet been released nor delivered as "wasting billions on buggy, risky software". I really recommend you read the decisions rendered by the judge, research the past performance of all companies involved, and make an accurate assessment of the contract rather than propagating one-sided irrational FUD.
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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