Version: 2008

Comments on: SaaS and the good old days of on-premise software

John Dvorak writes persuasively that for all the benefits of SaaS, being wholly reliant on a single vendor is a Very Bad Thing.

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Ridiculous
by royrusso August 28, 2007 2:54 PM PDT
Dvorak sounds like a Luddite - "I don't understand these new-fangled light-bulb thingies. One power outage, and I'm in the dark! Bring back the candle!"

If we want to criticize SaaS, let it be for reasons of security and IP. Sound reasoning, not Luddite FUD.

I'll mention that LoopFuse customers choosing an on-premise installation are mostly concerned with not having their marketing and sales figures floating about in the ether. Now *that* is a valid reason for not selecting the SaaS solution.
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Hybrid model
by seanupton August 28, 2007 3:34 PM PDT
Surely, someone will find a way to capitalize on a hybrid SaaS and open-source business model, where the customer's hedge on service quality deficiency and online-provider death is the ability to run the software themselves without restriction. Keeps the vendors honest and pressured to keep innovating in both technology and customer service. This may even be as true for consumer applications as it is for business apps, as I've commented on this matter elsewhere: http://citmedia.org/blog/2007/08/18/its-your-stuff-maybe-not/#comment-151242
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I agree - this is FUD
by russ danner August 28, 2007 8:55 PM PDT
I think Roy is right on the money here. This is FUD. Risk can be managed. We have redundancy for a reason and SaaS can get economies of scale that allow them to mitigate levels of risk that most independent data centers could never afford.

From the technology perspective, we may not yet have robust enough systems. As the network grows and grids form, I see this as less and less an issue. Computing on the network is already here and it?s only going to become more and more of a reality. It is the issues that Roy has pointed out and current data center investments keeping the independents online.

There are still real reasons to hold on to your data center but I think they are waning. Soon it will be time for the "early majority" to burn the boats and move out on to the network/grid.
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Complete FUD
by russ danner August 28, 2007 8:57 PM PDT
I think Roy is right on the money here. This is FUD. Risk can be managed. We have redundancy for a reason and SaaS can get economies of scale that allow them to mitigate levels of risk that independent data centers could never afford.

From the technology perspective, we may not yet have robust enough systems. As the network grows and grids form, I see this as less and less an issue. Computing on the network is already here and it?s only going to become more and more of a reality. It is the issues that Roy has pointed out and current data center investments keeping the independents online.

There are still valid reasons to hold on to your data center but I think they are waning. Soon it will be time for the ?early majority? to burn the boats and move out on to the network/grid.
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Russ, "comment early and often" doesn't apply here
by Matt Asay August 29, 2007 7:38 AM PDT
You can only post your comments once. No fair stacking the deck. :-)
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Stacking the deck
by russ danner August 29, 2007 8:16 PM PDT
I posted it twice for redundancy.... in case this service fails :)

Sorry about that -- thought the submit flaked.
Reverse Timeline?Faster Processing Power?Cheaper?
by christopher cabrera August 29, 2007 2:57 PM PDT
Who are you kidding? he is missing the point of SaaS. Companies don't want to own a ton of expensive hardware. They don't want IT to manage these systems and they really don't like being orphaned on an old version because it is too expense to upgrade to the latest version. A customer of a multi-tenant SaaS company can leverage an entire grid of copmputing horse power - -how in the world would it be "cheaper" and "faster" in this "reverse timeline" trick? The fact is that there is a greater chance of downtime or an outage in most internal data centers than there is in a telco grade SAS70 certified facility (not to mention the security benefits)used by world class SaaS providers. Save the reverse timeline trick to go back and get the Lotto numbers...now that would be impressive!
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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