Comments on: Classmates.com: Signpost for the Net?

Unlike many other dot-coms, this nostalgia site survived the Internet implosion because it charged money from the start. Get used to it, says CEO Michael Schutzler: The days of "information just wants to be free" are ending.

classmates.com

They have survived, in part, on the backs of people like me. Two years ago I clicked for one year at $39. ONE year. They took that money from my MasterCard account. And then the next year's $39 and then the nextyear's $39 yesterday, the 25th 04 July, 2005. Never returned any of the 20 or so emails from me on this and another issue- all issues, nothing. Classmates.com have only replied to me with an automated reply, about 50 times, never referring to anything I put in the email.Because classmates.com does much paid advertising on America OnLine, they know I cannot stop my MasterCard without stopping my AOL account- the AOL criminals win again by doing business with another crooked business- classmates.com this time. Steal that $39 from me
year after year after year. Sure, classmates.com
survived-by theft and not giving any benefit to peons like me.

classmates.com

They have survived, in part, on the backs of people like me. Two years ago I clicked for one year at $39. ONE year. They took that money from my MasterCard account. And then the next year's $39 and then the nextyear's $39 yesterday, the 25th 04 July, 2005. Never returned any of the 20 or so emails from me on this and another issue- all issues, nothing. Classmates.com have only replied to me with an automated reply, about 50 times, never referring to anything I put in the email.Because classmates.com does much paid advertising on America OnLine, they know I cannot stop my MasterCard without stopping my AOL account- the AOL criminals win again by doing business with another crooked business- classmates.com this time. Steal that $39 from me
year after year after year. Sure, classmates.com
survived-by theft and not giving any benefit to peons like me.

[ttgirl44]

about classmates.com

classmates.com took my money out of my bank, and then after the first few times of using it, they had me as a basic member, instead of gold member.Ive written several emails to them, even gave them my account number,the day I joined, and the day they took the money from my bank.I think they should give me my money back,or give me my service I paid for. You said such nice things about them, but I really dont see how they get by with doing paying customers that way. You now have someone who does not trust this classmates.com,and Im so upset, that I had to let you know this important negative thing about them. sincerely, Theresa Johnson

[ttgirl44]

about classmates.com

classmates.com took my money out of my bank, and then after the first few times of using it, they had me as a basic member, instead of gold member.Ive written several emails to them, even gave them my account number,the day I joined, and the day they took the money from my bank.I think they should give me my money back,or give me my service I paid for. You said such nice things about them, but I really dont see how they get by with doing paying customers that way. You now have someone who does not trust this classmates.com,and Im so upset, that I had to let you know this important negative thing about them. sincerely, Theresa Johnson

[reynard333]

Money grabbers

I had the same experience with classmates.com. I was charged $39.00 on the anniversary of my enrollment. I was told I was on the automatic renewel program, and was told I should have read the terms of agreement. Everyone is automatically enrolled. The only way you can contact them is through email, they have no phone contact whatso ever. I even tried the parent company, same thing.
I will try to inform everyone I know not to do business with them. I was also informed they have this policy to keep emails to a minimum, but I recieved a thank you for reenrolling email.

[reynard333]

Money grabbers

I had the same experience with classmates.com. I was charged $39.00 on the anniversary of my enrollment. I was told I was on the automatic renewel program, and was told I should have read the terms of agreement. Everyone is automatically enrolled. The only way you can contact them is through email, they have no phone contact whatso ever. I even tried the parent company, same thing.
I will try to inform everyone I know not to do business with them. I was also informed they have this policy to keep emails to a minimum, but I recieved a thank you for reenrolling email.

[reynard333]

Money grabbers

I had the same experience with classmates.com. I was charged $39.00 on the anniversary of my enrollment. I was told I was on the automatic renewel program, and was told I should have read the terms of agreement. Everyone is automatically enrolled. The only way you can contact them is through email, they have no phone contact whatso ever. I even tried the parent company, same thing.
I will try to inform everyone I know not to do business with them. I was also informed they have this policy to keep emails to a minimum, but I received a thank you for reenrolling email.

[reynard333]

Money grabbers

I had the same experience with classmates.com. I was charged $39.00 on the anniversary of my enrollment. I was told I was on the automatic renewel program, and was told I should have read the terms of agreement. Everyone is automatically enrolled. The only way you can contact them is through email, they have no phone contact whatso ever. I even tried the parent company, same thing.
I will try to inform everyone I know not to do business with them. I was also informed they have this policy to keep emails to a minimum, but I received a thank you for reenrolling email.