Version: 2008

Comments on: T-Mobile sues Starbucks over Wi-Fi deal

T-Mobile says the coffee giant "secretly" developed a plan with AT&T to provide Wi-Fi at its cafes, despite an exclusive partnership with T-Mobile.

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by sugar_bubba June 7, 2008 8:28 PM PDT
i think the complaint about the coffee is that they have a small selection of coffee brewed to choose from. i have to agree with Svengali, Starbucks has gone down the tubes. i love coffee, it is a big part of my day, every day, but Starbucks doesn't do it well very often. as a matter of fact, in the U.S. if you go to McDonalds and they serve Paul Newman's Organic, you will most likely get a better cup of coffee than you do at Starbucks. Occasionally Starbucks gets it right, but most of the time, it is either burnt, or was ground to fine. it's really unfortunate as i used to really enjoy the warm feeling i got from Starbucks and the attention to detail that came with getting a cup of coffee there, whether i paid $1.50 for a brewed cup or $4.50 for a barista concoction. now i try to find the spot where a small independent owner is taking the time to find the good joe, taking the time to learn how to make right , teach their staff and then delivering the goods.
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by dgtloutlaw June 7, 2008 9:58 PM PDT
One of the biggest reasons I now go to Panera instead of Starbucks... Newsflash guys... The idea is to keep customers in your store, so they continue to buy stuff. Panera has it right... Provide free internet access and the customers will stick around and buy stuff. Starbucks still is clueless... trying to nickle and dime their customers even after they've paid $5 for a cup of coffee.
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by aeonblue32 June 8, 2008 12:32 AM PDT
Wow!! You payed $5 for a cup of coffee?!! Listen, I pay $3 and some change (MAYBE $4) for my grande vanilla latte. If you are paying $5 for a cup of plain ol' drip coffee, you deserve to pay T-Mobile for access to Wifi... as you sip your $5 coffee. Good luck with that!
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by Mr_Obvious June 8, 2008 6:59 AM PDT
McDonalds now offers WiFi for free (no strings).
In fact, most hot spots are now free; and more are headed that way.
Starbucks is behind the times.
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by blanddragon June 9, 2008 5:23 AM PDT
Dude, No onet is buying that '$2' cup of coffee. Coffee shops make their money on the half-caf-nowhip-bs-achino. This coffe shop trend will eventually die. $4 a gallon for gas out sells a latte because if I can't drive my car to Starbucks there will be no coffee!!
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by Thomas, David June 9, 2008 8:24 AM PDT
blandwagon ... coffee shops are not a trend, they never HAVE been. Ask your Grandparents!!
by ittesi259 June 9, 2008 6:54 AM PDT
4 dolalrs for coffee? I don't drink coffee but I go to work every day and listen to people complain about the price of milk/gas, etc.....when the 16-20 oz cup of starbucks in their hand cost them 6-7 dollars....and they get one EVERYDAY yet say they have no idea where their money goes. 6 dollars every weekday adds up to about 120-140 bucks a month....FOR COFFEE. Surprisingly nobody wants to sue coffee makers for an addictive product.....
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by redeath June 9, 2008 7:24 AM PDT
OMG I can't believe how many people actually think Starbucks business is losing money. Crap If I could I would open up one myself and any major Metro City they are GOLD MINES its all about location durring the normal bussiness week the Starbucks here in NYC all have lines out the damn door. They should change their name to $tarbuck$!
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by as901 June 11, 2008 3:58 AM PDT
So basically, Starbucks is admitting that TMobile and themselves broke the anti trust laws and they want to continue ti break the law, but only with them?
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by benjaminstraight July 29, 2008 3:51 PM PDT
Well I get why Tmobile is upset. The AT&T agreement essentially debases TMobile's hotspot product.
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by Kyiv September 21, 2009 6:42 PM PDT
I am a Moderate Starbucks customer however, when I learned that I could buy a Starbucks card and use the conveniently provided Internet free as a bonus, I thought I would be a much more frequent visitor. This was not even close to the case. I bought a Starbucks Card about 4 days ago. The afternoon that I bought the card, registered it and was ready to log in, a page came up telling me that my log in information was incorrect and rejected it. I spent 2 and half hours trying to get online. I even called and talked to a tech support rep after asking store employees for help. After all of that time and no useful results the store employees suggested we try a different card. So they promptly moved the balance to a new card and we went through the set up again. To my disappointment the results were the same. I still can't get online at Starbucks. Thus process was over a 2 day period. I not only wasted my money but my time which, I run a business so my time is rather important. I often meet clients out and I wanted the internet access to aid my clients. I was expecting this Wi-Fi to be a convince as it is promoted to be, however I have found my experience to be huge inconvince. Not only am I no longer intending to use the Wi-Fi at Starbucks I also intend to use other coffee retailers.The Coffee Bean for instance they provide free Internet without the inconvenience of a lengthy log in process.Ive never had a problem with their internet service. I am extremely disappointed with the Starbucks Corporation.
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Showing 2 of 2 pages (41 Comments)
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