Comments on: FCC rapped over handling of citizen complaints

Government auditors claim the regulators don't act on thousands of complaints about telemarketing calls, indecent TV, and the like, but the regulators sharply disagree.

[Travis Ernst]

RARELY!!!

They must be dumb and deaf. I have TWO 90 Minute tapes from
last year of telemarketing calls, most auto dial. Repeat calls
when they refused to take me off, refusal to identify who the
company was.

I think the kicker was this year, now that the calls have died
down, I get a call to "verify" I am the person on the cable
account in another city, different name, DIFFERENT AREA CODE.
How in tarnation did that cable provider allow it to be set up in
the first place! When they asked for a Jane Doe in City 2, was
like, Um, thats a different area code guys... You better do your
homework before setting up these accounts.

Thankfully I can record my phone in this state. It's a life saver
in proving what was said.

[bishop1641]

FCC is useless

I lived in an apartment complex for 5 months in Miami. The apartment complex had some sort of deal with the a small cable company. I was unable to get DirecTV, or comcast. The cable company that had the deal with the apartment complex was ripping the tenants off with incredibly high bills. No recourse, no other competition to go to. For my internet I had to go with DSL from the telephone company as that same cable company in the building had a miserable offering. Thankfully I decided to move.

I sent multiple complaints to the FCC. No response at all. Unless your complaining about obscenities on TV you probably get no response. So much for serving the interest of the public.

[M C]

PLEASE don't force the FCC to respond to the PTC

It's been noted in the past that the vast majority of the FTC's "indecency" complaints are form letters from a few people.

They MUST be able to weight those complaints accordingly, and any congressman who says otherwise shouldn't be a congressman much longer.

[B-Logical]

Can't believe what's been overlooked in these articles

I?ve been working in the US Customs Brokerage community for about 7 years now and the only other government agency that even comes close to being as superficial as the FCC as far as regulating goods coming in to the US is the Fish and Wildlife agency.
Although the brokerage I work for now is almost annoyingly compliant about these types of issues, I?ve worked for others in the past that will just disclaim any FCC Flags that come up for certain products (say, computer monitors from China, etc?).
When I first started in this business I found it amazing how little anyone (US Customs) cared about compliant goods and the FCC forms that go along with them. Forms stating, who that manufacturer is and what its product identifier is and such.
I remember when I first started in this industry, and trying to be compliant by the way, I had a shipment of wireless routers from Germany coming into the country from a particular client. They had no FCC paperwork to go along with these items so I went down to Customs and asked them how I should handle it. Should I put these in bond to a bonded warehouse until we get the proper paperwork? Should I do an I.E. (Immediate Export) bond to send them back to Canada until we get the proper paperwork? Etc?
The response I got, and the same one you?ll get today 99/100 times is, ?don?t worry about it, that doesn?t even show up on my screen anyway?.
That truly boggles my mind. This was only months after 9/11, and to see that even the most fundamental things, let alone the most obvious, are still today so severely overlooked is just sad.
Basically, what this means is you can sit there in front of your CRT monitor, or your wireless router, wireless keyboard and mouse and think ?oh, I know that the Rads (yeah, they still use Rads as the ?reporting quantity?) of radiation are under the recommended levels because my government is on the lookout for these devices. But, you?re severely mistaken.
I?m typing this right now sitting in front of my 21? LCD monitor (in the US) that has no FCC labeling or Country of Origin markings on it, because it was given to me by a Canadian company as a ?gift? and made it through the border with no problems, obviously.
I don?t know about you, but that scares me a little more than ?I?m paying too much for my cell phone? or ?they said a bad word on TV!? I?m a little more concerned with the health factors involved with using some of these foreign devices and that no one is really properly determining if these devices are actually safe to use.