Comments on: Microsoft to expand Xbox 360 warranty

The software maker will cover the game console for up to three years for certain hardware failures.

[jester1176]

still in the dark

i'm an xbox 360 owner and my system just failed on me. i didn't get 3 flashing red lights, but instead, receive a message that the disk in the drive is unplayable. this is with a brand new game, movie or CD. i'm at a loss.

[SolidPlanning]

Quickly contact Xbox.com and check on your warranty. If you still have time left on your warranty you can sign up for a service contract. Due to the poor quality of the system everyone should sign up for the service contract. For more details check our site at www.solidplanning.com

[raulmot]

Do the math

With over $1 Billion charge, that means they can fully replace 3-4 million xboxes. Not to mention they are only replacing the actual faulty items, not the whole unit with a new unit. Sounds like more than "the majority of our customers experience no problems" that Robbie is claiming. They could probably swap the faulty parts on every single unit they've sold for that amount of money.