Comments on: Sprint HTC Touch Diamond outed early
The highly anticipated HTC Touch Diamond smartphone officially lands at Sprint with availability slated for September.
The highly anticipated HTC Touch Diamond smartphone officially lands at Sprint with availability slated for September.
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The Sprint HTC Touch Diamond was worth the pain of getting it set up with Sprint. I have to give credit to them as the phone was as new to them as it was to me. Right after I got up and running, my account put in sync with my desktop and personal e-mail accounts I realized that my phone was shipped without the 4GB internal storage. Try and explain that to Sprint.
But even in this early test-drive I have to say?it was so much fun; fast and furious?and able to really do what Sprint and HTC set out to do: Compete with the iPhone on a Windows Mobile platform.
Windows Mobile 6.1 is a vast improvement?but lagging with the mobile version of Internet Explorer that ships currently (Sept 2008)? yech. However: as promised, Opera?s highly rated browser is integrated into the Touch Diamonds zippy interface. Between the web and e-mail even without extra storage?the Diamond really is impressive.
The visuals are bright and updated for Sprint adding Sprints bells and whistles to the menu slider on the home page. I had the phone customized to my custom backgrounds and titles in a quick-slick-minute. Even better than the interface is the gorgeous 640x480 touch-screen. Even when this unit crashed from having Sprint Radio running, with five other programs without the extra internal memory (while I waited for my replacement phone from Sprint,) I still was able to really crack around on my Diamond in the rough.
Get ready though?everyone will immediately think you?ve got and iPhone, so you better know where this phone improves of the iPhone. And if you?ve got your bars-up, Sprint?s speed with Opera is impressive in its own right over ATT?and it shows on Sprint?s Diamond. Definitely pull up the GPS.
Where this gem takes on the iPhone is the integration with Windows and the Sprint Network product offerings. The iPhone doesn?t have the snappy GPS with Turn-By-Turn navigation. And if you?re a Windows business tools mobile user?this unit integrates with your desktop like you ripped the Diamond off the screen. That said?you?re stuck with Windows cheesy integration of Media Player and its clunky management of your audio and video files.
You?ll need a re-charge after about 4 hours of play time on your Touch Diamond?mine made it through a day of everyone playing with it and passing it around, setting up menus and everything you can imagine! Plus playing with Sprint Technical support for hours on end (early on.)
Also?the reception quality of the Diamond is more like a gem-stone? not as great as you?d like. If you?re down to one bar?you?re in trouble with the network.
Audio quality is great on calls?both Chitty and Chatty were heard great?crystal clear (why you could hear a pin-drop when they finally figured out the customer was right and my phone didn?t have but 290MB of storage and not the 4GB it was supposed to ship with.) Think AM Radio if you?re planning on using the HTC as a desktop stereo or speaker-phone.
I?ve been very kind about the HTC Touch Diamond and only because of the few in the Technical Support department who really believed my phone shipped without internal storage. But I know how to tear into Sprint?s customer service and get a Supervisor or senior technician from years of fighting with their customer service department. If you aren?t able to spend a week getting your phone to work on the Sprint Network, you may not have it in you to find the love for your Diamond.
If you?re willing to stay with Sprint even in the most remote of inklings?the Touch Diamond with shine so bright it will make you forget how horrible their first-level customer support and billing have been proven to be.
Daren
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- by washingtonkay January 2, 2009 2:30 PM PST
- I have the HTC Touch Diamond for Sprint PCS. For everyone who had the HTC Mogul and its predecessors, the HTC Touch Diamond is a true upgrade. The first thing that you will notice is the Touchflo 3-d interface which makes accesing programs and settings much easier. The next thing that you will notice are all of the extras. Sprint TV, Opera web browser, Crisp musc player, Youtube, Myspace and Facebook software for easy access. Also, you will notice that the program memory has increased nearly ten-fold, allowing usage of mulitple programs at once. 4GB of internal memory will also impress you. However, with all of these rich features included you can't really enjoy them for long. The Battery life is very, very weak. After fully charging, I wasn't able to get home on the subway without the dreaded "low battery" message. Can someone invent a battery that lasts at least for one day with full use? That would change cell phone usage forever and would make this phone a must have. The other negative critiques on this page are probably from people who aren't used to windows mobile. The phone is hot. Hands down.
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