Comments on: iPod gets touchy, with price cut

Apple CEO Steve Jobs announces several new iPods, Wi-Fi connectivity and a dramatic price drop on the iPhone.
Photos: Meet the iPod Touch

[The_Decider]

iPhone price drop

Price drops a few months after the fact are not uncommon.

It is not the best practice, but maybe Jobs figured out the the iPhone doesn't have as many features as some of the other phones int he $400 range and is adjusting the price to reflect reality.

[OS11]

Nah, that's not it...

The iPhone has tons of features, more features than any phone at the $399 spot.

He dropped the price to "go for it" during the christmas season. The new 8GB Touch iPod is $299, so basically you can now get the same model, with email and a phone for $99 more.

Such a deal. But if he had left the iPhones at $499/$599, it would have been less attractive.

Thus everyone gets the better price.

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[marianolim]

new iPodnano pricing game

Ihave been an apple customer since the days of Quadras, and CXII. I have always supported apple products for their integrity and quality.
Lately, perhaps it is the sign of the times...but something tells me there is an inequity on how they (Apple) are "roasting their market. True the conventional adage is that: We (Apple) did not force you to buy our products...clearly does not apply here. Here's my complaint: I just bought a new iPodnano Sunday, Sep2. On Sep 5 or 6th they announced the new release. My core complaint is while in the store (Montgomery Mall, Maryland), there was no indication as to the new arrivals.
I learned of it Monday the 3rd about this possibility. My issue is the sales staff at the store new about this, I guess they are not obligated to tell the customers what's down the pike? Really? Obligated? Okay I can deal with that. However, being a long longtime customer of Apple, I guess doesn't make a difference anymore - since looking out for your customers best interest is not applicable today maybe?

But it gets better. On Sep.7th, I call the Apple store at Montgomery Mall (after searching the apple online inquiry as to what and where I could speak to someone about this misinformation). The manager on duty was too busy to take my call so she asked me to hold on. I waited for 30 minutes...no answer. So I called back. First of all, my intention was not to exchange my purchase, but merely to find out where or what address I can email my concern to. Again she said "I am so innudated with customers I cannot get address your concern at this minute." All I said was that's cool, however, I have waited on the line for good 30 minutes and all I would like is an email address and to whom I can write to about this issue. Her answer: sorry I really don't have the time right now to give you an answer.

I guess my main complaint question is with all this "contact us" info on their website...what good is it when it is not meant to be "customer friendly" when it comes to their pricing policies and sales tactics. Steve Jobs claims he received hundreds of emails about the iPhone pricing...so what about selling your old line at a full price and only to notifed that with the same amount of money I could have purchased a newer model.
I guess they are not obligated to inform their long-time customers of their savy sales techniques.

Thanks Apple. It's nice to know you are being "taken" (cared of is optional)

[Vegaman_Dan]

Welcome to the business world.

I'm afraid that it's quite true- Apple does not care about you or your issues, only your money.

That's pretty common these days in the business world and there simply isn't any excuse for it.

The only way you can really make your concerns known is to vote with your dollars.

[cnetlover22]

The new iphone "iphone 3g" will be priced $199. $199 for 8gb and $299 for 16gb this was said by apple's website. Atandt will still be the only service provider. It has the same features of the old iphone plus more features andmore improvements and new colors black for 8gb and white for 16gb. apple and atandt are releasing this on july 11 2008 and so will t-mobile , O2, etc. but not the t-mobile for u.s. the t-mobile for germany etc. and O2 for uk. Atandt is only service provider to sell iphone is u.s.