Comments on: Some iPhone customers put on hold

As iPhone supply finally starts to dwindle, reports emerge of problems with the device's activation process.

[MikeeeC]

iTunes Commercial

?Innovative activation process? ? what a joke! Turns out, the iPhone is simply a way to force more iDiots to install iTunes?as the saying goes, there is one born every minute. One nice thing about it, I do not include support for any of this BS in my maintenance agreements, so my customers who have been going back and forth with Apple tech support are now paying me to get their new toys working.

[kool_skatkat]

iDiots Customers

What a way to treat your eggs. You call your customers iDiots?

[cook54po]

iPhone

While using Safari for the Application interface, any one can use an App designed for the iPhone. But this is not without a few draw backs as well, all of the extra features of the phone cannot be utilized. An example would be a game not being able to use the included vibrate function for force feedback.

www.mp4-converter.net/iphone-converter/dvd-to-iphone/

[playingolf]

No problems here - my Treo 750 in a drawer

I got mine about 6:30 PM EST. Got home about 9PM EST,
connected the iPhone, iTunes recognizes it, and leads me
through about a dozen screens where the only entry was my
existing Cingular number, my billing zip and last 4 SSN. I clicked
submit, it told me it would be about 3 minutes. At four minutes
or so, I got a screen telling me that it would take a bit longer,
and they would email me when it was complete.

I opened my Mail client to wait, and the note was already there.
My iPhone was good to go. About 10 minutes total elapsed, and
I could place and get calls on my iPhone.

I then synced all my contacts, calendars, selected songs, videos
and podcasts, and selected Photos from both iPhoto AND
Aperture. It also pulled all my email account information from
the client. The iPhone screen said "Sync in Progress" and when
that finished, I pulled it from the cradle to enjoy all the content.
After this experience, I would be nit-picking in the extreme to
say that this was anything short of seamless.
I also encourage anyone commenting to actually go hold this
device. After owning Treo, and 3 CE machines, and a current
Blackberry...there is simply no comparison. The feel of the
device in your hand is so thin and elegant...the screen is the
best I have ever seen...photos (I am a pro photographer) look so
sharp and bright it is hard to believe. The screen is so bright it is
even easily visible in noon daylight. The screen shows
fingerprints when off, but they disappear during use due to the
brightness.
The iPhone even does a 5 way conference call...and it sounds
great, and is easy to do.
I also bought the new Jawbone Bluetooth headset. Check out
their demo online (www.jawbone.com). Super impressive, and I
will tell you it works as advertised, and is very comfortable after
a couple of days wearing it.

Is the iPhone perfect? Of course not, nothing is...but what it does
do, it does so well that it makes other devices look amateurish
by comparison.

I paid over $550 for my latest unlocked Treo...and after a week
or so I felt generally disappointed by the clunky operation.
Having hardware features does not translate to useablility.

Putting a $600 8GB iPhone side-by-side with my Treo 750 is a
study of generations. The Treo, while it does have hardware
features the iPhone does not, is first generation operation...not
very simple or intuitive, a clutter of controls, and the ugly
squeezed down Windows Mobile OS. The iPhone is 2G or 3G
design by comparison. Iconic, understated, super-elegant and
very simple to use.

The 8GB is plenty for my use..got about 6GB of songs and videos
I wanted, and did not have to deal with managing the SD cards
on the Treo.

Anyway, color me happy...do yourself a favor and check out the
iPhone, especially if you are a current Treo user like me.

[dansterpower]

Exactly My Experience

This is one of the best commentaries I have read on the iPhone and
how it compares to the Treo and Blackberry (both of which I have
owned).

And this was my experience exactly.

[CTConsumer]

6 Hours on HOLD with AT&T

I was out of the AT&T store at 6:03 Friday night with the iPhone, but needed to make three [later found to be unnecessary] calls to AT&T -- averaging a minimum of 2 hours hold time per call.

One even said I had to go back to the AT&T store [40 miles R/T] for a new SIM card........Wrong!

Bottom Line: Every person at AT&T I talked to ? in person or via phone ? were clueless about the iPhone.

In partnering with AT&T, Apple should have realized that AT&T personnel would be clueless about the product.

[ralfthedog]

Its where you live.

Every carrier has good and bad spots. Where I live, Sprint is by far the best and Verison bites the big pickle. Other places Verison is by far the best.

If ATT is not good where you live, don't use them.

[ralfthedog]

Please ignore, wrong place.

Woof

[oxtail01]

So what?

Any new product has some customer complaints/problems. Every MS product (Vista anyone?), electronics, appliances, cars, and on and on and on. So why is this a big issue? I don't know of many products that does over half a miilion in sales in a day or so. Give Apple and ATT some kudos for doing a fantastic promotion and sales job. If you're one of the fools that waited for hours to be one of the "first", then that's the price you pay, if you were the unlucky ones. Stop crying like a baby!

[Terry Maddux]

iphone

It was just the same as Christmas when every new iPod owner was trying to get into iTunes. I recieved my iphone on Monday and the entire syncing process took less than 10 minutes.