Comments on: .Mac users mock Apple slogan during outage

Downtime on Apple Computer's .Mac service has some clients taking aim at the company's "It just works" campaign.

[richl59]

Problems? What Problems?

I have been using .Mac since Day 1 and its excellent . I've never had an outage or problem. I never get junk mail and my iLife apps really do work and work well with .Mac as I use them often. Yes, iDisk is slow but WebDAV technology is slower than say FTP. I find I get more speed not using the desktop iDisk but mounting the iDisk as needed. This is typical CNET Mac reporting...a couple of people are rumored to have problems. They of course did not copy the positive message from the discussion board such as the guy in the UK who got a call from Apple because his iDisk was down..."I must say I was very impressed by this personal touch and all jokes and humour from earlier aside, my faith has been completely restored in Apple as a company :)"

[Karl Viklund]

It does work!

Well, it just does work when it works. simple is that. No one can grant 100% uptime, not even mighty Apple.

[ALPICH]

Heavy user. I have had no Problem

I am sure that there has been a problem, but clearly it has not been
for all users. I have only just started to use my iMac account daily
and have had no problem uploading iWeb pages.

[Andrew J Glina]

I'm switching

I have had enough of Apple; it's time to upgrade to a Dell.

[zaznet]

That is a downgrade...

You will get no comparable services, so you are not gaining anything but giving up something. That is what we call a downgrade. If you remove a few channels from your Cable TV, you downgraded it. You might get more for your money if you didn't watch those channels, but it was still a downgrade.

[open-mind]

That was sarcasm folks.

Andrew is a die-hard Windows advocate and Windows application
developer.

Andrew switching to Windows is like the Pope switching to
Catholicism. :-)

[ALPICH]

To switch or not to switch

Think about what you need. I did and realized I had no reason
to upgrade or buy new or change at all. What I had did more
than I ever wanted. Sure a new one would go faster and play
games better but I have now done that for 15 years and found
no happiness in it. Life does not revolved what you can get out
of it but what you can give to others who are up the creek with
you. Why waist energy on change just because we are told by
the system that we need it. We are more than a thing to help
them make money... boy I sound like a hippy. Never would have
though that would happen. PS love is the greatest gift. There I
go again sounding like a hippy... better than sounding like a
selfish prat.

[Macsaresafer]

USERS MOCK CNET DURING JOURNALISM OUTAGE

Nobody here is complaining that their .Mac service is or has been
down, yet CNET managed to write a story about it. I miss the old
days when journalist would actually make some effort to verify a
story before publishing it. Apparently that was before CNET's time.

[jdrachmat]

USERS MOCK CNET DURING JOURNALISM OUTAGE

"Nobody here is complaining ..."

Well that statement is factually WRONG - as can be easily seen in the comments following CNET article.

I am amazed to read the comments from Apple die-hards here. Here is a customer service issue, any company with capable management will take it seriously. Apple's customer service is found inadequate by a number of its customers, and while the number of customers affected may be small now, it is a sign of corporate arrogance (and downfall to follow) when such complaints are dismissed simply because they affect a small number of customers.

CNET is absolutely correct to publish this story, and if Apple refuses to deal with the issue then it is a doomed company.

[Andrew J Glina]

What is the deal?

Don't you think it is a bit pathetic insulting CNET over an Apple problem?

[the stove]

Verified

I'll verify the story. It's true. Check out the Apple discussion board
yourself if you don't believe it. Instead of belittling people who do
have this problem by attacking a news source that is making it
known, maybe you might want to just be thankful that you are one
of the lucky ones.

[prototype909]

Duh, Apple is switching the servers to Intel based

I bet you

[8ball629]

System Requirements

Make sure you box meets the specified system requirements before installing the OS. Your start menu turns black by the end of the day? *** does that mean?

Heres a solution for everyone that ******* about OS's, why don't dl the most stable version of FreeBSD and use a real OS ;).

[8ball629]

Oops

Whoops, wrong spot.

[mrshermanoaks]

You're going to "switch" to PC over this? Yeah...

"My hard drive crashed. I'm never going to use another hard drive
again..."

[spongebob.]

Why are we such ungrateful gits?

Im a Sysadmin administrating 200 PCs and 200 Macs since
about 15 years.

So Apples Service is down for a change. Big Deal. Oh my God.
The world is about to end.

WHATS THE BIG DISASTER?

For those moaning in this Forum dont you know that *No*
complex technology is **ever** simple to provide, no matter
how simple it may appear to end users. That said, some
technologies are of course better than others.

I think the outage is GOOD because evidently, the folks moaning
in this Forum do need some time out to reflect upon

1) How often in the last 20 years have our little Macs saved our
proverbial butts when PCs have not?

2) How often "did it just work?" for you? Answer: One hell of alot
more than PCs ever do in one frigging morning!

3) This outage is not even 0,000001% of all the time Apple has
saved us in the last 20 years; so quit giving them hell for being
caught with their pants down this one time. Im quite sure they
are aware of the gravity of whats going on.

4) Microsoft gets vaught with their pants down all the time and
no one even gets upset about it anymore.

So dont you think its time to give Apple a break?

Or how about an apology!

Have they not deserved our trust and respect after all these
years? I think they do. (oops I forgot, theyre going bankrupt
tomorrow, since 20 years now!)

If the answer for you is that they dont deserve your respect, then
maybe for you the outage should last another week. Or as some
contributors seem to think, we should go back to PCs...go
ahead! Make our day.

Then, when the big PC virus comes, at least then there will be
more bandwidth on the net left for us.

Time to change your thinking complainers.
Spongebob
ps - off back to the kitchen for some Crusty-Crab Burgers.

No Problems Here, Either

We're a .Mac family subscriber. I've noticed no problems.

[spongebob.]

CNET now making up the news?

Through the shouting going on in these threads and people
reporting no problems, in my opinion the whole story seems to
be complete and total misinformation which is just not true.

CNET do you claim to be a news site? (and not a "lets make up
the news site"). So it wouldnt be good if your hyped up stuff
would actually be true? Shame you picked on the wrong group;
mac people. They check that sort of thing you know?

Hey CNET: If you wanna run a "lets make up the news site" cuz
we theres nothing better to print, please go to this site:
www.theonion.com

In the meantime, How about an article entitled:
"Users apparently mocked Apple slogan during .Mac outage
but that was total misinformation so now
Users only mock CNETs ability to report some news correctly."

Thanks

[the stove]

Not hyped up. Not misinformation.

Just because some people have no problems does not mean that no
one is having problems. Just because they lucky people unaffected
by this problem are the ones posting comments does not mean
that CNET is making up the new. Check ou the Apple discussion
boards and see for yourself. Being one of the people having this
problem I have thoroughly read the posts on the discussion boards
and believe CNET is reporting accurately.

[Llib Setag]

MS Vista Chokes at Redmond One

Windows Vista Voice Recognition software demonstration in Redmond at Microsoft more like a "voice - wreck"

http://www.youtube.com/watch?v=2Y_Jp6PxsSQ&%20eurl=

[Vegaman_Dan]

Misposted

Nevermind, the above poster posted to the wrong story. This is about Apple's service, not Windows.

[andyengle]

My Mac still works

I never signed up for .Mac, it never seemed like a great deal. But my Mac works like a charm despite the apparent .Mac problems.

[Hep Cat]

C|Net's sloppy "journalism"

Getting a writing job at C|net must require a lot of specialized
computer industry knowledge. For example, your contacts in the
industry must be impeccable to work for C|Net - even if you
have no idea how the products you write about actually work.

I can't have no other explanation for how C|Net digs up so many
negative-toned articles about Apple while remaining virtually
silent about the several Dell laptops that have exploded and
burned while Dell sits by idly.

Dell laptop blows up? C|Net says: "Sorry - we have this
important story about a problem with Apple's .Mac service that
affects only a tiny percentage of those users. We'll run with that
instead."

The reason you
can't tell the difference between C|Net blog posts and C|Net
stories is because there is no difference, just a starstruck bunch
of writers who go to every catered event around the Bay
Area congratulating their hosts on what how great their products
are.

As you can tell, Apple doesn't throw many of these kinds of
parties - and they don't buy many ads on News.com, either -
hence the moutain made out a molehill - I have NO .Mac
problems, and the ones spoken of here appear to have more to
do with certain users' ISP than anything Apple has control over.

Nice reporting once again, C|Net.

[thundermustard]

I had a problem yesterday

All of a sudden I had problems with .mac yesterday. I could not log on and that shut down Backup/Restore, the publish feature of iCal and oddly enough my Gmail account in Mail. I tried to sign on to .mac in System Preferences entering my user name and then password. When I hit enter nothing happened. No validation password, no bad password, nothing.
It is working now. All other problems disappeared as soon as I could sign on to .mac.

[Ted Miller]

Wel Well Well

Apparantly something does not work at Apple. Oh my! I thought everythig worked! I was just about to get a MAC...NOT!
Please Mac People don't leave your computer for a real machine. We just don't have room for children messing around with our stuff.

[spongebob.]

my my

>>Please Mac People don't leave your computer for a real
>>machine. We just don't have room for children messing
>>around with our stuff.

your point being Mr. Miller? Tell us oh non Apple fan. Do you
always get a kick out of rambling into a discussion forum,
annoying everyone in it and then leaving? If you wanna see
childlike behaviour I guess you better look in the mirror then.
Quit starting flame wars and get a life, or better yet, get a mac!