Comments on: Apple, AT&T stores prepare for iPhone frenzy

Eager fans are expected to line up outside stores when the new music-playing device hits store shelves June 29.

[D_Arsonval]

On iPhone Opening Day...

Hey gang, I?m excited about the release of the new
product called the ?iPhone?. I?ve read the sales pitches,
have seen the video news releases, have read more,
and have viewed more.
It still comes up kind of empty doesn?t it?

I?ve made a few stops into the local AT&T Corporate stores
that will be selling/providing the product, including a visit to an Apple store.
No-one has any insight as to what to expect.
Sales people are completely in the dark.

It would only make sense? that the release of a new product,
and the people behind the new product would want it to go
off with flying colors, and with happy customers.

So, here?s a tangled question:
If I?m going to be out all night long waiting for the retail
storefront to open up at 10:00 AM for a product costing
a half-a-thousand-dollars, should I worry about how I
accommodate myself in all of the human factors involved here.
Eating, having to visit a facility, sleeping, and so on.
I mean, it?s not a war zone, but we are talking logistics here.
How is Apple going to provide an enjoyable customer
experience to those of us dedicated to their product?
Do we need to worry about ending up where Paris Hilton
is because we?re on the street after dark, or we?re labeled
as loitering?
How does all of this work?
Just curious.
John

[Fil0403]

It's not.

"How is Apple going to provide an enjoyable customer experience to those of us dedicated to their product?"

It's not; a company that sells a locked phone with no user-replaceable battery, no business/productivity tools and no 3G support for more than $500 + high carrier costs only shows it doesn't care about customer experience, only about money.

[Fil0403]

Apple, AT&T stores prepare for blind Apple fanboys

The rest of the stores will keep selling Windows Mobile 6 smartphones to people who value features and productivity over looks.