Comments on: AOL unveils blogging service for teens
Red Blogs allows teenagers and parents to select level of privacy they want for the online diaries.
Red Blogs allows teenagers and parents to select level of privacy they want for the online diaries.
December 5, 2009 4:54 PM PST
December 5, 2009 2:35 PM PST
December 5, 2009 1:11 PM PST
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Multiple calls to the CAT and Tech Support were wasted upon outsourced workers who could not understand the problem, mostly because they are unfamiliar with the product and because their English-communication skills are severely lacking.
Once in contact with the corporate office, AOL held the line regarding the violating link which was actually a link to an AOL partnered WebMD site.
AOL has admitted their mistake, but refuses to restore the subscriber's journal on the account that "once deleted," the files are irrecoverable.
This flies in the face of lower-level customer service agents who, probably accidentally, let-slip the fact that journals remain on the company's servers for up to 45 days and that someone should have initiated a "Recovery Order."
See http://journals.aol.com/armandt/sense
I have some very interesting but controversial information for teens contemplating joining the military
sincerely,
aspendougy
aspendougy@yahoo.com
- by mandy_jonas March 29, 2009 11:08 AM PDT
- OH YEAH WELL NOW AOL IS SHUTTING US DOWN. MY BLOG AND EVERYONE ELSES BLOGS ARE GETTING DELETED TOO! I HAVE NO WHERE TO BLOG NOW.... THANKS A LOT AOL!!!
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