Comments on: Road Runner picks up speed

Time Warner Cable's broadband ISP will turn up its download speed dial by 67 percent for its basic subscribers in January.

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But does this upgrade leave the upload rate untouched?

[iluv9mm]

I'm getting 300kbps - 700kbps, not 5000+ kbps promosed!

In all the speed tests I've tried on my RoadRunner account lately, I'm now getting DSL speeds, not cable modem speeds (it used to be faster before it started being intermittant after a thunderstorm).

The service was intermittant for about a month. Five or so technician house calls later, the final verdict: corroded connections in the backyard junction box - Now, 1) why didn't the first 4 technicians check that???, and 2) Why don't they ping my modem once in a while to see if it's working, so I don't have to call them?

Plus, their call center puts you on hold for about 30 minutes each time, so you'd better have a speakerphone. If I hear that dang phrase "We appoligize for the long delay - your call is inportant to us" once more I'm gonna SCREAM!!! I've probably heard it 500 times since our service started having problems.

[digitalbeachbum]

I too have horrible connection speeds with my cable modem and I'm paying top dollar for the "turbo" roadrunner. The cable blows and the price is too high, but it is still faster than DSL. It's a hard toss up because I'd save 50% on my bill to switch.