Comments on: Verizon Wireless settles early-termination suit

Verizon Wireless agrees to pay $21 million to settle a case filed by customers who claim the company's early termination fees are excessive and unfair.

[ondichmn88]

I think the settlement is another backdoor for Verizon to continue their unfair cancellation fee. It just shows the tech industry is too unregulated. I wish the FCC would do its job instead we have a regulatory agencies in Washington,DC like the FCC that are puppets for corporations and lobbyists.

[ondichmn88]

I think the settlement is another backdoor for Verizon to continue their unfair cancellation fee. It just shows the tech industry is too unregulated. I wish the FCC would do its job instead we have a regulatory agencies in Washington,DC like the FCC that are puppets for corporations and lobbyists.

[mastergen]

good news )>

[jmoraine]

From a personal standpoint, I have used the services of Verizon (and their predecessor) for over a decade and find what they offer - the best service available. Too many subscribers today are turned on by shiny new colors, tv's in their palm, and a series of new whistles and bells offered by other service providers, and thereby feel no responsibility toward their original contract, and what they agreed upon, when signing the contract. Result: They feel no obligation to pay the bill. Each of the subscribers, who terminated their contracts early, got what they agreed to when they signed up - an early termination fee.

The customer knew what the costs were going in, and when they received a telephone or other equipment at a discounted rate or even for free - there was a cost associated with that instrument, and subsequently the need for the early termination clause and subsequent fees.

As to the comments regarding the FCC - frankly, it would be best if government would just get out of our business altogether and let the "Free Enterprise" system float on it's own. Just another frivolous lawsuit and ultimately - we will all pay.

Grow up and accept responsibility for what you agreed to do in the first place.

[mark1214]

A popular phrase says, "There is no such things as a free lunch". I think it was popularized by the economist Milton Friedman, but points to the fact that consumers are perfectly willing to sign the 2 year agreement for the Free or cheap phone, but then whine when they can't change to another carrier for the latest offering w/o suffering the consequences. if they don't like the $200 early termination fee, don't sign the agreement! There was probably a line of litigators perfectly willing to take the case for these whiners too. You signed the deal, now live up to it.

[mark1214]

A popular phrase says, "There is no such things as a free lunch". I think it was popularized by the economist Milton Friedman, but points to the fact that consumers are perfectly willing to sign the 2 year agreement for the Free or cheap phone, but then whine when they can't change to another carrier for the latest offering w/o suffering the consequences. If they don't like the $200 early termination fee, don't sign the agreement! There was probably a line of litigators perfectly willing to take the case for these whiners too. You signed the deal, now live up to it.

[mark1214]

A popular phrase says, "There is no such things as a free lunch". I think it was popularized by the economist Milton Friedman, but points to the fact that consumers are perfectly willing to sign the 2 year agreement for the Free or cheap phone, but then whine when they can't change to another carrier for the latest offering w/o suffering the consequences. If they don't like the $200 early termination fee, don't sign the agreement! There was probably a line of litigators perfectly willing to take the case for these whiners too. You signed the deal, now live up to it.

[Hold_Fast_Kilroy]

Here is a thought for the Cell Companies, how about different plans depending on whether you take a phone heavily subsidized, you have the termination fee. If you choose to pay full price for the phone, no termination fee. They seem to have no problem coming up with many, many different monthly plans, X# of minutes, talk, text, etc. Why not give a break to those who will pay full price for the phone? Or is that too logical!?

The worst one in T-Mobile. They are the nazis of fees and inflexibility. Actually, I want to apologize to all the nazis out there
for being unfairly compared with T-Mobile.

[jltnol--2008]

They ALL suck!

I don't know what planet some of you are living on, but here on Earth, dropped calls, bad/poor/unavailable service is just part of the norm with the cell industry. Nobody I know is "happy" with their cell phone service. Everybody has a horror story.

If my cell phone can get a message that I have voice mail, why can't the original call come through?

That, and the fact that customer service, like most service providers, is non-existent for the most part.

If the service was better across the board for ALL carriers, you'd see a lot less of disenfranchised users looking to to get out of a contract that has them paying for a service they cannot use.

Freemarket Economy? Baby, I want to own a company where you have to pay a monthly fee for at best mediocre service, then have the ability to supercharge you a fee when you have the audacity to want to get out of the contract.

Until service companies start providing a SERVICE, it's all about GREED.


They ALL suck. Period!

[alexrae]

How do I get some of my $575.00 back? I had 4 lines of Verizon service in Vegas, marriage went bust and I paid to terminate 3 lines so I wouldn't get stuck with ex and his mom and grandfather's bills. I transferred my service to where I live now but still paid the termination on those 3 other lines.

[KATRICE1971]

I THINK THIS SETTLEMENT IS VERY FAIR, DUE TO I PAYED FOR TWO OR THREE LINES TO BE TERMINATED AND DID'NT HAVE NEW CELL PHONES. I HAD VERY OLD PHONES THAT I FOUND IN THE HOUSE FROM YEARS AGO. ONE LINE I HAD TURNED OFF WAS FROM MY NIECE SHE RAN MY CELL PHONE UP TALKING TO LITTLE BOYS. SO I HAD CELL PHONE TERMINATED THEN PURCHASED A METRO FOR HER. VERIZON CELL PHONE BILLS ARE VERY EXPENSIVE AND REIDICULAS. ITS ASHAME, BUT DO HAVE GOOD SERVICES

[mr anderson06]

They made me go to a prepaid company. I like it better. Unlimited calls and text for 50 bucks.

[ChelleT18]

It's funy how so many of you want to do the cry baby thing...but how you can get crappy service in your area adhere to the two years, transfer your service then have them tell you but we extended it for two months because you made a change or upgrade to the service....BS I got screwed on that and wish I had not missed out on the lawsuit!