Comments on: Verizon Wireless to improve indoor cell coverage

Company expects to introduce so-called femtocell technology early next year to help subscribers who get poor cell phone reception at home or in the office.

[clintbradford]

>>...cell phone operators shouldn't actually be charging customers an extra fee to use these services...

I do not expect my cell phone - nor my commercial/amateur two-way radios - to work in a basement or in an underground parking structure or in a steel building.

BDA - bi-directional antennas - have been available for years, and can be used to distribute radio signals throughout a building. In many locales, BDA are mandatory: Some fire departments refuse to enter commercial structures unless there is a BDA system in place so that they can communicate with their emergency personnel throughout the building.

A consumer who expects 100% coverage in all situations from a mere cell phone is expecting too much from the technology, in my humble opinion.

Clint Bradford
Mira Loma CA

[i_am_still_wade]

Verizon Wireless ... we never stop overcharging you!

[studiodave56]

Verizon Wireless ... we always stop working for you.

This is exactly the problem that I go through every month with Verizon and the cell tower is less than 1,500 feet from my wood frame house. Verizon completely denies anything is ever wrong. Verizon - 30 days to go, hello ATT.

[ideckard]

Hello ATT, hello new set of problems! My father has ATT with the exact same issues. We called and they wouldn't even send someone out with a meter to check the tower reception in the area. I am still waiting on someone in management to call me back (2 months and counting). Their customer service needs to be reworked because they just pay you lip service. Do as much research as you can about all the providers in your area before you switch.

[joeronimo]

I hardly ever reply to posts...not really my thing. So that's kind of a clue at how dissappointed I was with ATT. I'm not partial to any company or product out there. Whatever it is...I want the best for the least and it sounds like you do to. I've used both companies, and waffled back and fourth for the same reason. Verizon's reception area blows away ATT's. I work mostly in suburbs of K.C. but live in K.C. With ATT, I dropped calls all the time..... in my driveway. The only thing taller than house rooftops for 5 miles....is cell towers. It wasn't just my phone either. My wife's company phone, also my neighbors co. phone , which also was used as his home phone. (OH yeah...he lives on the hill). The only thing worse than Verizon's price and bullying crap if you're late with a payment once...which is why I switched from Ver. to ATT, is their crap reception and customer sevrvice. Lost reception waiting on hold...with them more than once! lol Anyways, you might wanna rethink your decision to switch, or at least take the month to ask around. 1 more thing....if you do switch and you happen to hit roaming areas, it's ironic who's towers ATT uses most....I'll stop there. Good luck either way you choose.