Version: 2008

Comments on: Can DSL handle success?

Low-cost DSL services not only are popular, at least one provider is oversubscribed in some areas.

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Unsurprising.
by Remo_Williams February 6, 2006 5:39 AM PST
AT&T always had its networking act together, and SBC was always a leader in the DSL space with respect to offering lower costs and higher speeds. Verizon, as usual, still operates like a monopoly. I predict that Verizon will try to legislate their way into being competiti... oh wait, they're already doing that in NJ.

-R
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Spell Checker Anyone?
by telestarnext February 6, 2006 5:55 AM PST
AT& ?

:)
Unsurprising.
by Remo_Williams February 6, 2006 5:39 AM PST
AT&T always had its networking act together, and SBC was always a leader in the DSL space with respect to offering lower costs and higher speeds. Verizon, as usual, still operates like a monopoly. I predict that Verizon will try to legislate their way into being competiti... oh wait, they're already doing that in NJ.

-R
Reply to this comment
Spell Checker Anyone?
by telestarnext February 6, 2006 5:55 AM PST
AT& ?

:)
AT&T (SBC) what a joke on DSL Price
by February 6, 2006 8:09 AM PST
The Great AT&T (the old SBC) is just a joke when it comes to there DSL pricing the 14.95 a month is only good for the first 6 months as you said but one other thing is that it is only good if you sign up on the internet and only if your in one of the areas that they normally serve. (IE: the area is only served by them as a class A LEC). The area where I have been attempting to get the service for a friend of mine is in a Verizon owned area but the owners of the Apartments where my friend lives have a contract with SBC the NEW AT&T for them to be the only one to provide service for there complex (not sure of the Legal status of this). When attempting to sign up on the net as required there was no issue but they canceled the order 24hours after and then never called to say any thing we waited until we did not receive the modem and called to find out this information that we would have to call and sign up and would cost 29.95 not the 14.95 on the net. What wonderful customer service from the big conglomerate.
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Conduit Rights?
by Too Old For IT February 6, 2006 8:42 AM PST
Back about 2001 I ran into this same problem at a historic downtown office building. Great rental rates, awesome aesthetics (marble floors, wainscoting and sweeping marble staircase off the entry way).

Broadband? Our choices were dial-up, DSL ($35 a month) and "maybe you can have 128 k ISDN" ($250 a month + another $1,000 to install). Of course, we could have a T-1, and a rate that was higher than the office space.

The local cable company was stubbed into the building, and "business class" cable was fairly inexpensive, but unavailable due to "conduit rights" the building management had signed with Ameritech.

The building remains about 2/3 empty to this day, and I can't help but think it is the conduit rights issue that is holding it back as prime office space.
AT&T (SBC) what a joke on DSL Price
by February 6, 2006 8:09 AM PST
The Great AT&T (the old SBC) is just a joke when it comes to there DSL pricing the 14.95 a month is only good for the first 6 months as you said but one other thing is that it is only good if you sign up on the internet and only if your in one of the areas that they normally serve. (IE: the area is only served by them as a class A LEC). The area where I have been attempting to get the service for a friend of mine is in a Verizon owned area but the owners of the Apartments where my friend lives have a contract with SBC the NEW AT&T for them to be the only one to provide service for there complex (not sure of the Legal status of this). When attempting to sign up on the net as required there was no issue but they canceled the order 24hours after and then never called to say any thing we waited until we did not receive the modem and called to find out this information that we would have to call and sign up and would cost 29.95 not the 14.95 on the net. What wonderful customer service from the big conglomerate.
Reply to this comment
Conduit Rights?
by Too Old For IT February 6, 2006 8:42 AM PST
Back about 2001 I ran into this same problem at a historic downtown office building. Great rental rates, awesome aesthetics (marble floors, wainscoting and sweeping marble staircase off the entry way).

Broadband? Our choices were dial-up, DSL ($35 a month) and "maybe you can have 128 k ISDN" ($250 a month + another $1,000 to install). Of course, we could have a T-1, and a rate that was higher than the office space.

The local cable company was stubbed into the building, and "business class" cable was fairly inexpensive, but unavailable due to "conduit rights" the building management had signed with Ameritech.

The building remains about 2/3 empty to this day, and I can't help but think it is the conduit rights issue that is holding it back as prime office space.
Are they kidding?
by February 6, 2006 8:19 AM PST
Why is it that everyone talks about $12.99 or $14.95, but forget that you MUST have a local telephone line at an additional $30-35 in order to get DSL,then your cost is $45 to $50 per month. I was paying $108 fro 1 line and DSL in Atlanta with Bellsouth! Try Comcast and Voip!
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Too bad they aren't kidding...
by February 6, 2006 8:36 AM PST
My total telephone bill maxes out at $97.00/month. That includes 1.5Mbs DSL at $40.00/month, dial tone with unlimited extended local area calls at $13.00/month, long distance at $0.05/minute with a maximum charge of $22.00/month, and government mandated taxes/fees that total up to $20.00/month.

It seems to me that federal, state, and local governments are riding telephone service for all they can get. They're charging almost 26% tax rate for the services offered by the telephone company.
View reply
Are they kidding?
by February 6, 2006 8:19 AM PST
Why is it that everyone talks about $12.99 or $14.95, but forget that you MUST have a local telephone line at an additional $30-35 in order to get DSL,then your cost is $45 to $50 per month. I was paying $108 fro 1 line and DSL in Atlanta with Bellsouth! Try Comcast and Voip!
Reply to this comment
Too bad they aren't kidding...
by February 6, 2006 8:36 AM PST
My total telephone bill maxes out at $97.00/month. That includes 1.5Mbs DSL at $40.00/month, dial tone with unlimited extended local area calls at $13.00/month, long distance at $0.05/minute with a maximum charge of $22.00/month, and government mandated taxes/fees that total up to $20.00/month.

It seems to me that federal, state, and local governments are riding telephone service for all they can get. They're charging almost 26% tax rate for the services offered by the telephone company.
View reply
Funny thing is...
by February 6, 2006 8:20 AM PST
Comcast claims to be able to service everyone in their footprint area at the speeds they promise (which in the fine print says that they don't guarantee any speeds and that network speeds may be slower than advertised during high local usage).

On the other hand, DSL can deliver the speeds advertised as long as the customer has a DSL capable phone line and as long as the DSL central office has enough equipment and a big enough internet backbone to handle all of the customers at that central office. I would think that as a matter of good business practice, the company that owns the DSL central office would try to keep peak usage below 85-90% of full capacity in areas that are selling well by installing new equipment and pulling bigger wires to the central office as soon as usage edges above 85-90% (of course, as they approach market saturation, the 85-90% figure should increase but not so much that they fall behind incoming orders).
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Funny thing is...
by February 6, 2006 8:20 AM PST
Comcast claims to be able to service everyone in their footprint area at the speeds they promise (which in the fine print says that they don't guarantee any speeds and that network speeds may be slower than advertised during high local usage).

On the other hand, DSL can deliver the speeds advertised as long as the customer has a DSL capable phone line and as long as the DSL central office has enough equipment and a big enough internet backbone to handle all of the customers at that central office. I would think that as a matter of good business practice, the company that owns the DSL central office would try to keep peak usage below 85-90% of full capacity in areas that are selling well by installing new equipment and pulling bigger wires to the central office as soon as usage edges above 85-90% (of course, as they approach market saturation, the 85-90% figure should increase but not so much that they fall behind incoming orders).
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Wishful thinking
by Pixelslave February 6, 2006 8:25 AM PST
With this kind of customer ("I really don't want to have to pay $45 a month for Internet, so I'll probably try to switch to Verizon when the Comcast promotion ends."), wishing them they will subscribe to higher price (and potentially significantly higher due to the lower margin on the DSL) service is nothing more than wishful thinking from the telco. It's pretty difficult to imagine someone who could stand for dial up for so long could suddenly "wake up" for the need of IPTV when boardcast does everything they want.
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Wishful thinking
by Pixelslave February 6, 2006 8:25 AM PST
With this kind of customer ("I really don't want to have to pay $45 a month for Internet, so I'll probably try to switch to Verizon when the Comcast promotion ends."), wishing them they will subscribe to higher price (and potentially significantly higher due to the lower margin on the DSL) service is nothing more than wishful thinking from the telco. It's pretty difficult to imagine someone who could stand for dial up for so long could suddenly "wake up" for the need of IPTV when boardcast does everything they want.
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verizon dsl
by Knute Rondum February 6, 2006 8:29 AM PST
I had Comcast broadband for over 19 months and dropped it
bec of monthly cost. I took the 12 month dsl (higher speed offer)
from verizon in Maryland. When taking the second 12 month
contract from verizon this month (FEB), I stepped down to the
$14.95 a month slower dsl speed which has now taken place. I
notice very little difference in connect speed-and the
downloading of urls in comcast (reportedly faster than dsl) the
higher speed verizon dsl and the slower speed verizon dsl.
HOWEVER, I will tell you it is my experience that the verizon dsl
has MANY more drops in connection than the comcast
broadbank. If I can afford comcast next year at verizon renewal
time (FEB 2007), I will change back to Comcast unless verizon
Maryland corrects the problem of dropoff of dsl internet
connections.
Reply to this comment
verizon dsl
by Knute Rondum February 6, 2006 8:29 AM PST
I had Comcast broadband for over 19 months and dropped it
bec of monthly cost. I took the 12 month dsl (higher speed offer)
from verizon in Maryland. When taking the second 12 month
contract from verizon this month (FEB), I stepped down to the
$14.95 a month slower dsl speed which has now taken place. I
notice very little difference in connect speed-and the
downloading of urls in comcast (reportedly faster than dsl) the
higher speed verizon dsl and the slower speed verizon dsl.
HOWEVER, I will tell you it is my experience that the verizon dsl
has MANY more drops in connection than the comcast
broadbank. If I can afford comcast next year at verizon renewal
time (FEB 2007), I will change back to Comcast unless verizon
Maryland corrects the problem of dropoff of dsl internet
connections.
Reply to this comment
BellSouth
by nyte3k February 6, 2006 8:58 AM PST
Too bad i live in BellSouth region (atlanta, ga). They don't seem
to care if their prices are about the same price or higher than
Comcast and they don't care if their connection speeds are
lower. That's why i'm stuck in the $45/month faster comcast
service.
Reply to this comment
Re: BellSouth
by bigdawg1988 February 6, 2006 5:36 PM PST
The main reason bellsouth isn't lowering prices is comcast isn't delivering hispeed in many atl areas. They've had billboards up for 5 years, but no hispeed in my area. Bump them, they took too long. BS (no pun intended) doesn't have to step up much. Watch what happens when comcast rolls out hispeed throughout the ATL, prices will drop like a hot rock! Come on comcast, i need a dsl discount!
BellSouth
by nyte3k February 6, 2006 8:58 AM PST
Too bad i live in BellSouth region (atlanta, ga). They don't seem
to care if their prices are about the same price or higher than
Comcast and they don't care if their connection speeds are
lower. That's why i'm stuck in the $45/month faster comcast
service.
Reply to this comment
Re: BellSouth
by bigdawg1988 February 6, 2006 5:36 PM PST
The main reason bellsouth isn't lowering prices is comcast isn't delivering hispeed in many atl areas. They've had billboards up for 5 years, but no hispeed in my area. Bump them, they took too long. BS (no pun intended) doesn't have to step up much. Watch what happens when comcast rolls out hispeed throughout the ATL, prices will drop like a hot rock! Come on comcast, i need a dsl discount!
Verizon DSL same as dial-up in my area.
by Steve Jordan February 6, 2006 10:32 AM PST
I tried Verizon DSL, and ditched it after a year... the service eventually performed so badly, I was back to dial-up speeds. If that's the best Verizon can do, I don't care if they charge 5 cents for their DSL... it's not worth it.
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Verizon DSL same as dial-up in my area.
by Steve Jordan February 6, 2006 10:32 AM PST
I tried Verizon DSL, and ditched it after a year... the service eventually performed so badly, I was back to dial-up speeds. If that's the best Verizon can do, I don't care if they charge 5 cents for their DSL... it's not worth it.
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Good policy
by February 6, 2006 11:15 AM PST
I'm actually pretty happy to hear Verizon is telling customers they'll have to wait. Its better than signing up everyone they can and having everyone have to deal with network outages.

I have no love for Verizon as a company - I think they're scummy and love to nickel and dime you (which I really hate). But I have to say I've had their standard DSL package for two years now, and its been out _maybe_ a couple hours over that entire time.
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Good policy
by February 6, 2006 11:15 AM PST
I'm actually pretty happy to hear Verizon is telling customers they'll have to wait. Its better than signing up everyone they can and having everyone have to deal with network outages.

I have no love for Verizon as a company - I think they're scummy and love to nickel and dime you (which I really hate). But I have to say I've had their standard DSL package for two years now, and its been out _maybe_ a couple hours over that entire time.
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DSL customers have to buy equipment
by lingsun February 6, 2006 1:50 PM PST
My experience with DSL in Wisconsin is you have to buy the equipment and then sign up for a year at a time. Sounds like a lousy deal to me. I don't want to get stuck for a year with bad service. Cable is month to month and they provide all the equipment for free.
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DSL customers have to buy equipment
by lingsun February 6, 2006 1:50 PM PST
My experience with DSL in Wisconsin is you have to buy the equipment and then sign up for a year at a time. Sounds like a lousy deal to me. I don't want to get stuck for a year with bad service. Cable is month to month and they provide all the equipment for free.
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Showing 1 of 2 pages (44 Comments)

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