Comments on: Broadband: Cable, DSL face threats

special report Wireless and other networks pose new challenges to the duopoly.

Broadband BlackHole: Time Warner Cable wants to $25,000 for install

Time Warner Cable wants to charge me for $25,000 to install cable TV

I live in upstate NY and although both cable companies Time Warner Cable and Cablevision are both nearby, and (all my neighbors except for 20 homes) have broadband options. We are still stuck
on dialup with no end in site.

We are between 2 towns and 2 cable companies, both cable companies nearby.

TWC wants to charge me over $25,000 (US dollars) for CABLE installation.
They also cant get my address right, neither the town nor the zip code.
There is not another area left in the country with this problem!!
I live in Highland NY, with zip code 12528.
The houses with addresses on Swartekill Road numbered greater than 300 have
Time Warner Cable/ Road Runner. The houses with addresses under 200 have
Cablevision/Optimum online. Those of us between 200 and 400 on Swartekill Rd
have no CABLE TV (for 3 decades) and no chance of getting DSL either.
Survey's done by Time Warner are now over $25,000; but they are sent to wrong
address and list our town (200 - 300 Swartekill Road) incorrectly. TWC insist
we are in Town of Esopus at zipcode 12429. Our correct town is Highland NY
with zipcode 12528. Would you accept a survey result of $25,000 and hand over
that much money to a company that can't even straighten out their customer
database, and have the addresses correct?
Lastly, because our addresses are incorrect in their (TWC) database
our are requests for service are not being counted correctly - not being counted at all!
In fact, when I call TWC for service they insist that I am not in there area.
It takes several minutes to convince their rep that this is TWC area. I am sick
of this conversation. For 6 years I have been calling TWC every month and
getting no where. Everybody else can get high speed for free installation
or $59 installation charge, Why do I have to pay $25,000 installation charge?
and then have my address in the wrong town and zipcode yet.
I still on dialup - probably forever.

This is clearly a case of government regulation gone wrong.
Cablevision has informally told me over the phone
that they would like to build cable in my area
and absorb the cost (no mention of any money, not $25,000)
but that they cannot because they would need a franchise.
Who would create a franchise for 20 customers?

Nobody is going to create even a WI-MAX nor WI-FI
ISP, not for 20 customers maximum.

Please, somebody start a small ISP here, I'll pay.

[Prndll]

I hear a baby crying........

OK, so TW wants big bucks so they can set things up in order to get you hooked up......ok

Either pay the money or go with satelite....

[alexbellringer]

broadband phssst!!!!!!!!!!!

when it becomes reasonable like dial -up became , then you'll see the possibilities .

[Flushls]

Satellite Broadband is S$&%

Yes I said it Satellite is S$&%
until latecy issues are resolved it is not an option.
Plus it does not work just anywhere here in NW Washington where we have ?no
broadband QWEST? we have only dialup and we can?t get satellite Internet due to
obstruction from the Olympic mountains.
Oh and yes I have to live here for business reasons I can?t move closer to the city to get
broadband.

BB West

?Repubicans for Nader?