Comments on: AOL to lay off 1,400 call center workers

The company will close two U.S. call centers and sell one as part of a restructuring announced in August.

[aen916]

Why don't they just take the A out of AOL

So AOL is laying off people here in the states and leaving foriegn call centers untouched. I have several friends who work or have worked at the main campus for AOL, and each one has the same story: AOL expects your job to run your life, you need to work at least 60 hours to keep people happy. None of the ones who left AOL were laid off, just completely unstaisfied with their jobs. So why don't they just rename the company and send all their operations overseas, where they can push their employees around for a pittance of a salary. And while they are at it, the AOL senior management should all be forced to call in a problem and see how long it takes to get resolved.

[Ten6Niner]

Read carefully

While I can't dispute the satisfaction level of the employees. The story clearly stated that the European operations were being SOLD. Therefore, they didn't leave the "overseas" jobs alone, they eliminated them altogether.

[wtortorici]

That's just to make it that much harder to...

cancel you subscription. This will make it very hard on the Indian economy.

[oceanbug]

Uh...

Is there anyone who DIDN'T see this coming? The AOL service is free. Of course the call centers would be closed down... why would they want to provide phone support for a free service?