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Comments on: AOL charged with blocking opponents' e-mail

Company accused of bouncing messages opposed to its adoption of a program requiring marketers to pay.

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AOL, money and Spam, a three-way made in AO-hell
by mstrhypno April 13, 2006 4:17 PM PDT
Yet another of the myriad of reasons that supports my original decision to leave AOL, several years ago.

AOL's ads say that they will "protect users from spammers." Yet the new Premium mail system allows spam mail services to circumvent AOL's spam filters simply by PAYING AOL off!

How does this "new feature" constitute anything other than false advertising? How does "allowing spam mail services to pay AOL off to by-pass AOL's vaunted e-mail anti-spam filters" possibly amount to any kind of protection from spam - other than to maybe protect users from spammers who refuse to pay AOL off?

In other words, AOL will protect users from spammers who are too cheap to pay AOL enough to get past their spam filters!

Oh, yeah, right...! At that point, it becomes "paid advertising!"

AOL - Advertising Over Logic.

Sheesh!
Reply to this comment
AOL, money and Spam, a three-way made in AO-hell
by mstrhypno April 13, 2006 4:17 PM PDT
Yet another of the myriad of reasons that supports my original decision to leave AOL, several years ago.

AOL's ads say that they will "protect users from spammers." Yet the new Premium mail system allows spam mail services to circumvent AOL's spam filters simply by PAYING AOL off!

How does this "new feature" constitute anything other than false advertising? How does "allowing spam mail services to pay AOL off to by-pass AOL's vaunted e-mail anti-spam filters" possibly amount to any kind of protection from spam - other than to maybe protect users from spammers who refuse to pay AOL off?

In other words, AOL will protect users from spammers who are too cheap to pay AOL enough to get past their spam filters!

Oh, yeah, right...! At that point, it becomes "paid advertising!"

AOL - Advertising Over Logic.

Sheesh!
Reply to this comment
Why do people use AOL? <shakes head>
by anarchyreigns April 13, 2006 5:57 PM PDT
Why do people use AOL at all? They've been nothing but a sleaze bag organization since day one.
Reply to this comment
Because
by City_Of_LA April 16, 2006 8:29 AM PDT
They're dumb and don't know any better. It just proves time and time again that slick marketing does work. There's millions of idiots out there that believe everything the media says.
that's b/c ppl use AOL, doesn't mean they actually pay for it.
by ackmondual April 17, 2006 11:06 AM PDT
This was certainly so back in the late 90's, early 2000's. Ppl would go around hunting for AOL trial CDs and then just switch every 2 to 3 months so they wouldn't have to pay for the service. It was reported that at any given time, 70% to 90% of AOL users were trial members.

Don't know if the same thing is still going on now, but I sure as hell wouldn't be surprised if it is.
Why do people use AOL? <shakes head>
by anarchyreigns April 13, 2006 5:57 PM PDT
Why do people use AOL at all? They've been nothing but a sleaze bag organization since day one.
Reply to this comment
Because
by City_Of_LA April 16, 2006 8:29 AM PDT
They're dumb and don't know any better. It just proves time and time again that slick marketing does work. There's millions of idiots out there that believe everything the media says.
that's b/c ppl use AOL, doesn't mean they actually pay for it.
by ackmondual April 17, 2006 11:06 AM PDT
This was certainly so back in the late 90's, early 2000's. Ppl would go around hunting for AOL trial CDs and then just switch every 2 to 3 months so they wouldn't have to pay for the service. It was reported that at any given time, 70% to 90% of AOL users were trial members.

Don't know if the same thing is still going on now, but I sure as hell wouldn't be surprised if it is.
Money, Money, Money...
by OneWithTech April 13, 2006 7:42 PM PDT
So I didn't have to finish this article to smell the marketing ploy here by AOL. What a company. First they throw millions of dollars away on disks that most of us use for drink coasters. Then they proceed to charge an "arm and a leg" for a souped up version of Internet Explorer (after all, that's all AOL is, a wrapper around IE created by AOL using a SDK provided by Microsoft).

Antispyware that's installed, it's AdAware and Spybot Search and Destroy. Check the contents of an AOL disk you'll see! So FYI all of you paying for AOL take note to the above sentences'.

Furthermore the latest ploy to make "Marketeers" pay for passing content will turn into another service. A premium service that you will have to PAY for to KEEP the VERY MARKETEERS out of the EMAIL that pay for the service.

That's all "PICKLED" UP!

I'm in it for the people and I'm seeing people GET SCREWED!

~Justin

PS. AOL works terrible on OS X, TERRIBLE!
Reply to this comment
Money, Money, Money...
by OneWithTech April 13, 2006 7:42 PM PDT
So I didn't have to finish this article to smell the marketing ploy here by AOL. What a company. First they throw millions of dollars away on disks that most of us use for drink coasters. Then they proceed to charge an "arm and a leg" for a souped up version of Internet Explorer (after all, that's all AOL is, a wrapper around IE created by AOL using a SDK provided by Microsoft).

Antispyware that's installed, it's AdAware and Spybot Search and Destroy. Check the contents of an AOL disk you'll see! So FYI all of you paying for AOL take note to the above sentences'.

Furthermore the latest ploy to make "Marketeers" pay for passing content will turn into another service. A premium service that you will have to PAY for to KEEP the VERY MARKETEERS out of the EMAIL that pay for the service.

That's all "PICKLED" UP!

I'm in it for the people and I'm seeing people GET SCREWED!

~Justin

PS. AOL works terrible on OS X, TERRIBLE!
Reply to this comment
aol
by jltnol April 13, 2006 8:28 PM PDT
i signed up with aol years ago, but have been more and more
unhappy with their service lately.. very slow downloads.. Mac OSX
client that is the WORST Mac software written.. It's halfway set up
as my business e-mail address, but it's time for me to drop them
completly.. they just aren't worth it anymore.
Reply to this comment
aol
by jltnol April 13, 2006 8:28 PM PDT
i signed up with aol years ago, but have been more and more
unhappy with their service lately.. very slow downloads.. Mac OSX
client that is the WORST Mac software written.. It's halfway set up
as my business e-mail address, but it's time for me to drop them
completly.. they just aren't worth it anymore.
Reply to this comment
who defines "spam"
by GTOfan April 13, 2006 9:00 PM PDT
What I don't get is who defines spam? Only I, the recipient, know what I consider to be junk mail. While there is some general agreement that most unsolicited email that was sent out by thousands or millions of copies is spam and can be safely rejected by automatic filters, there is no definition of "good mail". The whole idea that AOL (or anyone else) can decide for me who is NOT spam is ridiculous.

I think the general concensus is right: This is a money-making ploy for AOL, and has little to do with improving quality of service or better filters for its customers - the "regular" spam will still get through if it can pass the filter tests, just as it does today. This proposal only benefits the paid spam-subscribers who want to force their email to AOL customers, with no benefit for the customers themselves. It will likely increase the spam received because in addition to getting all the current well-crafted spam messages that get through the filters, new "paid" spam will be added.

If AOL really wanted to help, they would implement their email source-verification plans, putting verified email in one box, and those with spoofed email addresses in another. Then give the AOL customers the tools to filter what's left: Anyone using a real email address would make it directly into my in-box, and those spoofed or who use email servers that do not provide verification would get dumped into a "when I have time I might read it" inbox.

It's clear that AOL can't make money on the latter system, so they are trying to force people into this other scheme. It doesn't affect me, since I am not an AOL customer - but AOL customers can speak up for themselves, or just move to another provider.
Reply to this comment
Agree with the last part..
by Ishvale April 14, 2006 7:46 AM PDT
"but AOL customers can speak up for themselves, or just move to another provider"

And that's exactly right. They have every right to treat their email however they want. You or I may not like it, but it's their system. If AOL is happy, and their customers are happy (???***), then this story doesn't even deserve it's own headline. Of course, there's still no getting around the question 'people are still using AOL?'
Who in their right mind wants 'spam'.
by pj-mckay April 15, 2006 6:56 AM PDT
I'm with BT.com and was the recipient of over 100 emails per day from various drug and porn outfits. BT have successfully (in my case) developed a creening process that has reduced ALL of them to zero, and allowed me use of my email again.

You guys appear to be of the opinion that you want all this guff to then decide for yourself. Believe me.. anyone I know that's had this experience quickly wants out.

I'm happy to go online and delete my spam folder every few weeks (normally a couple of thousand mails there in that time), but no way do I want this delivered to me. For genuine mass mail that we do want it can be catered for by legitimately signing up to expect it.

As for costs... why shouldn't someone pay up for using bandwidth and systems. Theres nothing free in this world so why expect mass mail for free? The postman doesn't take it for nothing so why should an ISP (and others will follow AOLs lead)? I dare say my email will one day cost me money.. so what? If we don't pay, they'll stop delivering and cut their costs. Text messages cost money and nobody complains so why not email? So long as the benefits justify the cost I can't see a problem in charging a small fee of some sort.
who defines "spam"
by GTOfan April 13, 2006 9:00 PM PDT
What I don't get is who defines spam? Only I, the recipient, know what I consider to be junk mail. While there is some general agreement that most unsolicited email that was sent out by thousands or millions of copies is spam and can be safely rejected by automatic filters, there is no definition of "good mail". The whole idea that AOL (or anyone else) can decide for me who is NOT spam is ridiculous.

I think the general concensus is right: This is a money-making ploy for AOL, and has little to do with improving quality of service or better filters for its customers - the "regular" spam will still get through if it can pass the filter tests, just as it does today. This proposal only benefits the paid spam-subscribers who want to force their email to AOL customers, with no benefit for the customers themselves. It will likely increase the spam received because in addition to getting all the current well-crafted spam messages that get through the filters, new "paid" spam will be added.

If AOL really wanted to help, they would implement their email source-verification plans, putting verified email in one box, and those with spoofed email addresses in another. Then give the AOL customers the tools to filter what's left: Anyone using a real email address would make it directly into my in-box, and those spoofed or who use email servers that do not provide verification would get dumped into a "when I have time I might read it" inbox.

It's clear that AOL can't make money on the latter system, so they are trying to force people into this other scheme. It doesn't affect me, since I am not an AOL customer - but AOL customers can speak up for themselves, or just move to another provider.
Reply to this comment
Agree with the last part..
by Ishvale April 14, 2006 7:46 AM PDT
"but AOL customers can speak up for themselves, or just move to another provider"

And that's exactly right. They have every right to treat their email however they want. You or I may not like it, but it's their system. If AOL is happy, and their customers are happy (???***), then this story doesn't even deserve it's own headline. Of course, there's still no getting around the question 'people are still using AOL?'
Who in their right mind wants 'spam'.
by pj-mckay April 15, 2006 6:56 AM PDT
I'm with BT.com and was the recipient of over 100 emails per day from various drug and porn outfits. BT have successfully (in my case) developed a creening process that has reduced ALL of them to zero, and allowed me use of my email again.

You guys appear to be of the opinion that you want all this guff to then decide for yourself. Believe me.. anyone I know that's had this experience quickly wants out.

I'm happy to go online and delete my spam folder every few weeks (normally a couple of thousand mails there in that time), but no way do I want this delivered to me. For genuine mass mail that we do want it can be catered for by legitimately signing up to expect it.

As for costs... why shouldn't someone pay up for using bandwidth and systems. Theres nothing free in this world so why expect mass mail for free? The postman doesn't take it for nothing so why should an ISP (and others will follow AOLs lead)? I dare say my email will one day cost me money.. so what? If we don't pay, they'll stop delivering and cut their costs. Text messages cost money and nobody complains so why not email? So long as the benefits justify the cost I can't see a problem in charging a small fee of some sort.
Entirely irrational
by ORinSF April 13, 2006 10:50 PM PDT
The DearAOL folks are entirely irrational on this. Goodmail is a premium delivery service like Fedex. It's an option. Fedex does not help or hurt regular mail, and the Goodmail system will not help or hurt regular email.

Most people are generally satisfied with sending (and receiving) Fedex, yes? Has anyone ever claimed that has somehow hurt our ability to communicate? The customers should make the call, not the pontificators.

More here: http://www.onlyrepublican.com/orinsf/2006/03/fears_of_tiers.html
Reply to this comment
Thank you for your paid political statement
by rcrusoe April 14, 2006 5:26 AM PDT
nt
agree with you in part
by dheadley April 14, 2006 6:09 AM PDT
First of all I think that ALL unsolicited advertisements via email should have to pay a fee just the way bulk mailings via regular postal mail does.

NOONE should EVER be able to set up a server on the internet and just send out millions of emails a day for nothing but the cost of the internet connection/bandwidth.

All ISP's should be required by law to charge for advertisement emails, not just exclusive ones the way this is set up. And there should be different available levels of delivery also like there is 2nd class, 1st class, express etc with each step up charging a higher fee and assuring delivery to a certain extent or allowing for added stuff like pictures/html.

Personally I think it is far too easy for people to send out spam on the internet with the present system. Also I am pretty much tired of everyone defending the people that send out spam emails. They take up space in the mail box that I pay my ISP for, basically forcing me to pay them for their junk email that I never wanted in the first place. It is just as bad as the people that call your cell phone to advertise using up your minutes that you pay for on a call you didn't want in the first place.

I am in favor of any charge added to the email advertiser that would make them have to think about how much they want to spend on emails and then maybe they will reduce the number of absolute garbage that gets sent out.

Also there should be a list for land-lines, cell phones and email that you put your number/address on and anyone sending you stuff/phoning you afterwards should be held liable for serious fines for violating the list.

I think people that say that it should be the internet user that should pay for spam software if they don't want to see these emails are completely stupid. I shouldn't have to constantly fool around with the rules on my email to block this or that person. I shouldn't have to make dummy email accounts on free sites to filter out junk mail. I really don't think people should be able to make anonymous email accounts all over the internet at all. They should all be required to be tied to someone that can be easily identified by the police if needed.
This is going to affect EVERYBODY
by ordaj April 14, 2006 9:33 AM PDT
The SPAMMERS who pay the price will be able to get their junk through. The end user will have no say. It's AOL using their user base as hostage and extorting fees.
Pure Spin
by CJS-Florida April 14, 2006 10:46 AM PDT
Matt's reply is pure spin. It takes a grain a truth and spin it to try and make you believe he is right.

Goodmail is NOT like FedEx.

Goodmail is a way for AOL to avoid it's responsibilities to provide what it calls 'free' spam filtering. By the way, FedEx will ship anything; it never contends that it will filter unwanted packages.
To "Entirely Irrational"
by phsvezda April 19, 2006 6:56 PM PDT
You already pay for a service and it is called "internet connection", so why do you have to pay again for this service, with a different name. So you have a phone at home, that you pay every month for it, so now you will have to pay extra everytime you want to talk, and I don't mean your cell phone.
Entirely irrational
by ORinSF April 13, 2006 10:50 PM PDT
The DearAOL folks are entirely irrational on this. Goodmail is a premium delivery service like Fedex. It's an option. Fedex does not help or hurt regular mail, and the Goodmail system will not help or hurt regular email.

Most people are generally satisfied with sending (and receiving) Fedex, yes? Has anyone ever claimed that has somehow hurt our ability to communicate? The customers should make the call, not the pontificators.

More here: http://www.onlyrepublican.com/orinsf/2006/03/fears_of_tiers.html
Reply to this comment
Thank you for your paid political statement
by rcrusoe April 14, 2006 5:26 AM PDT
nt
agree with you in part
by dheadley April 14, 2006 6:09 AM PDT
First of all I think that ALL unsolicited advertisements via email should have to pay a fee just the way bulk mailings via regular postal mail does.

NOONE should EVER be able to set up a server on the internet and just send out millions of emails a day for nothing but the cost of the internet connection/bandwidth.

All ISP's should be required by law to charge for advertisement emails, not just exclusive ones the way this is set up. And there should be different available levels of delivery also like there is 2nd class, 1st class, express etc with each step up charging a higher fee and assuring delivery to a certain extent or allowing for added stuff like pictures/html.

Personally I think it is far too easy for people to send out spam on the internet with the present system. Also I am pretty much tired of everyone defending the people that send out spam emails. They take up space in the mail box that I pay my ISP for, basically forcing me to pay them for their junk email that I never wanted in the first place. It is just as bad as the people that call your cell phone to advertise using up your minutes that you pay for on a call you didn't want in the first place.

I am in favor of any charge added to the email advertiser that would make them have to think about how much they want to spend on emails and then maybe they will reduce the number of absolute garbage that gets sent out.

Also there should be a list for land-lines, cell phones and email that you put your number/address on and anyone sending you stuff/phoning you afterwards should be held liable for serious fines for violating the list.

I think people that say that it should be the internet user that should pay for spam software if they don't want to see these emails are completely stupid. I shouldn't have to constantly fool around with the rules on my email to block this or that person. I shouldn't have to make dummy email accounts on free sites to filter out junk mail. I really don't think people should be able to make anonymous email accounts all over the internet at all. They should all be required to be tied to someone that can be easily identified by the police if needed.
This is going to affect EVERYBODY
by ordaj April 14, 2006 9:33 AM PDT
The SPAMMERS who pay the price will be able to get their junk through. The end user will have no say. It's AOL using their user base as hostage and extorting fees.
Pure Spin
by CJS-Florida April 14, 2006 10:46 AM PDT
Matt's reply is pure spin. It takes a grain a truth and spin it to try and make you believe he is right.

Goodmail is NOT like FedEx.

Goodmail is a way for AOL to avoid it's responsibilities to provide what it calls 'free' spam filtering. By the way, FedEx will ship anything; it never contends that it will filter unwanted packages.
To "Entirely Irrational"
by phsvezda April 19, 2006 6:56 PM PDT
You already pay for a service and it is called "internet connection", so why do you have to pay again for this service, with a different name. So you have a phone at home, that you pay every month for it, so now you will have to pay extra everytime you want to talk, and I don't mean your cell phone.
First impressions
by rcrusoe April 14, 2006 5:28 AM PDT
When AOL first brought their "closed garden" customers onto the
Internet they were shunned by the Internet community who saw
them as interlopers who didn't didn't know how to act correctly
online.

IMO, this fiasco in the making proves our first impressions were
100% correct.
Reply to this comment
First impressions
by rcrusoe April 14, 2006 5:28 AM PDT
When AOL first brought their "closed garden" customers onto the
Internet they were shunned by the Internet community who saw
them as interlopers who didn't didn't know how to act correctly
online.

IMO, this fiasco in the making proves our first impressions were
100% correct.
Reply to this comment
AOL charged with blocking opponents' e-mail
by Yahu Pawul April 14, 2006 5:37 AM PDT
SEE WHAT THIS **** AOL DID AGAINSTME - SIMPLE NAZI PERSECUTION OR DEEP COMMUNIST ERA PERSECUTIONS. BIG SHAME SUCH ******** OPERATE IN FREEDOM SYMBOL USA AND DO FULL SO MANY PEOPLE WHOSE USE THEIR E-MAIL ADDRESSES AND DO NOT KNOW HOW CRAZY AND STUPID MOVES AOL DO. CHECK THIS STORY, PLEASE: http://www.djsportal.com/en/articles/index.php?id=aol
Reply to this comment
AOL charged with blocking opponents' e-mail
by Yahu Pawul April 14, 2006 5:37 AM PDT
SEE WHAT THIS **** AOL DID AGAINSTME - SIMPLE NAZI PERSECUTION OR DEEP COMMUNIST ERA PERSECUTIONS. BIG SHAME SUCH ******** OPERATE IN FREEDOM SYMBOL USA AND DO FULL SO MANY PEOPLE WHOSE USE THEIR E-MAIL ADDRESSES AND DO NOT KNOW HOW CRAZY AND STUPID MOVES AOL DO. CHECK THIS STORY, PLEASE: http://www.djsportal.com/en/articles/index.php?id=aol
Reply to this comment
sheesh people!
by skeptik April 14, 2006 6:40 AM PDT
Anyone dumb enough to still be using AOL is probably not savvy enough to be bothered by this.
Wake up. Cancel your AOL account and start saving money and controlling your internet experience today!
Reply to this comment
sheesh people!
by skeptik April 14, 2006 6:40 AM PDT
Anyone dumb enough to still be using AOL is probably not savvy enough to be bothered by this.
Wake up. Cancel your AOL account and start saving money and controlling your internet experience today!
Reply to this comment
AOL charged with blocking email.
by jimjv2005 April 14, 2006 6:48 AM PDT
Well, in my personal opinion AOL won't last long anyway with the pull out of Time Worner. AOL may as well forget it and just become a web porthole in my personal opinion.
Reply to this comment
AOL charged with blocking email.
by jimjv2005 April 14, 2006 6:48 AM PDT
Well, in my personal opinion AOL won't last long anyway with the pull out of Time Worner. AOL may as well forget it and just become a web porthole in my personal opinion.
Reply to this comment
Showing 1 of 3 pages (96 Comments)
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