Comments on: T.J. Maxx hack exposes consumer data

Intruders accessed systems used to process, store customer transaction data, putting unspecified number of shoppers at risk of identity fraud.

[cnetmarc]

Why am I not surprised.

I live in an apartment formally occupied by a T.J. Maxx employee. Every two weeks we receive in the mail a paystub from T.J. Maxx for the former occupant containing that person's name, social security number, bank name, and bank account number. Every two weeks we return it in the mail with a "not at this address sticker". I have even called their corporate headquarter's legal department to inform them of the problem but the pay stubs keep coming. Conclusion, there was a security breach because the company does not really care about security of information.

[superfecta]

They don't care!!!!

I can say from a former employee stand point that TJX only cares about the bottom line. There computer equipment was often bought second hand and they only trained people on a need to know basis. and even then we had computer students who could do more on the registers and computer than the store managers knew about.Next time you go in check out the registers every thing is dirty and broken.The pay the lowest wages they can get away with and promote employees getting government benefits like food stamps, help with winter utilitiy bills, and the advanced earned income.
There excuse for every issue that micht involve money is "We are a public Company and must answer to the stockholders"
But check out the pay and perks of acting CEO Ben Cammerata? I know before he stepped down he was one of the highest paid people in retail.
Also instead of investing in the company infursturcture and employees they have had the stock holders approve several stock buy back initiatives so they can use these as perks for executives.

[superfecta]

They don't care!!!!

I can say from a former employee stand point that TJX only cares about the bottom line. Their computer equipment was often bought second hand and they only trained people on a need to know basis. and even then we had computer students who could do more on the registers and computer than the store managers knew about. Next time you go in check out the registers every thing is dirty and broken. The pay the lowest wages they can get away with and promote employees getting government benefits like food stamps, help with winter utility bills, and the advanced earned income.
There excuse for every issue that might involve money is "We are a public Company and must answer to the stockholders"
But check out the pay and perks of acting CEO Ben Cammarata? I know before he stepped down he was one of the highest paid people in retail.
Also instead of investing in the company infrastructure and employees they have had the stock holders approve several stock buy back initiatives so they can use these as perks for executives.

[chrisx1]

Stolen Data Should Be Prevented

It's important for retailers to think about better security of their customer data.

[CyberJedi25]

Naive and Arrogant

You should've seen the front page of my local paper. They had a pic of a woman who shops at a local TJ MAXX and interviewed her reaction to the incident. "...I'm not worried. I'll still use my credit cards there. This won't ever happen to me". How naive and arrogant can people be. You have no control over someone getting a hold of your credit card info if you shop at a store that gets breached. It CAN happen to anyone. No matter what precautions YOU take. There're two sides to the coin. YOU and the RETAILERS.

[rosebuds007]

I was one of them

I am a big fan of Marshalls stores and last december I found in my statement an unauthorized purshase of nearly 500 dollars. Later some others from different shops. Whithout still knowing this information I had this feeling that my credit card information was stolen from Marshalls.

[soappy]

Oddly a victim

The last couple of days, my mom started receiving packages in the mail. The first package was some computer software. We didn't think anything of it. We thought maybe it was just something we had signed up for online. The next day we received another package of books. That's when we knew something was up.

We called the shipper of the books, and sure enough someone had order a book club membership in my mom's name with my mom's credit card, and shipped it to our house. Then we contacted the shipper of the software, and this too was purchased with my mom's credit card shipped to her home.

It's weird, because you would think a scammer would have shipped things to their own house, but they made no person purchases, jut these two items.

[lady420]

T.J. MAX CREDIT CARD ID THEFT

TWO WEEKS AGO I APPLIED FOR A TJ MAX CREDIT CARD THRU CHASE, THE STORE USED A VERY OLD APPLICATION TYPE, HAVE ME FILL OUT A PAPER APPLICATION AND THE CLERK AT THE STORE TYPE THE INFORMATION INTO THEIR COMPUTER.
ONE WEEK LATER I FOUND FRAUDULENT CHARGES ON MY VISA CREDIT CARD, THE APPLICATION AT TJ MAXX IS THE ONLY TIME I GAVE OUT CONFIDENTIAL INFORMATION FOR A CREDIT APPLICATION.

[lady420]

T.J. MAX CREDIT CARD ID THEFT

TWO WEEKS AGO I APPLIED FOR A TJ MAX CREDIT CARD THRU CHASE, THE STORE USED A VERY OLD APPLICATION TYPE, HAVE ME FILL OUT A PAPER APPLICATION AND THE CLERK AT THE STORE TYPE THE INFORMATION INTO THEIR COMPUTER.
ONE WEEK LATER I FOUND FRAUDULENT CHARGES ON MY VISA CREDIT CARD, THE APPLICATION AT TJ MAXX IS THE ONLY TIME I GAVE OUT CONFIDENTIAL INFORMATION FOR A CREDIT CARD. TO PREVENT FURTHER THEFT I HAD TO CANCEL ALL CREDIT CARDS AND DISPUTE THE FRAUDULENT CHARGES, SINCE ALL MY CONFIDENTIAL INFORMATION WAS MADE PUBLIC.

[lady420]

T.J. MAX/CHASE STEALS YOUR CREDIT INFORMATION

TWO WEEKS AGO I APPLIED FOR A T.J.MAX CREDIT CARD SPONSERED BY CHASE BANK, ONE WEEK LATER AFTER THE SUPPLYING T.J.MAX AND CHASE WITH MY CONFIDENTIAL INFORMATION, I FOUND FRAUDULENT CHARGES ON MY CURRENT VISA, T.J.MAX IS THE ONLY PLACE I GAVE OUT THIS INFORMATION.
I HAD TO CANCEL ALL MY FORMS OF CREDIT AND DISPUTE THE FRAUDULENT CHARGES.

[sax21]

I am really worried. My husband probably would have ignored purchases thinking that I made them. I bought him tons of Christmas gifts in their stores. I had a Marshall's employee steal a shirt out of my cart. I wrote a letter to the manager, and didn't even get a response.I wrote the corporates. They told me that they informed the management, and assured me it would be taken care of. I didn't get any response at all. Apparently they don't care much about their customers being ripped off.

[sax21]

that's crazy

[inforeason]

First of all, it was made by no HACKER.... hackers doesn't do stuff like that, I can assure you that it was made by a no knowledge kid. If was made by a hacker you would have to call us to find it out for you, hackers leave no traces, you would never find out that the store was invaded.
I work with computer security, we are the the biggest in the state. who ever like to have a nice and secure network please get in contact with us by send us an e-mail to [e-mail] we are also network detectives... (we do not have a website in English yet, but we are working on it , we are a Brasillian company soon we will be in US, you can look up our website in Portuguese www.inforeason.com.br )

[inforeason]

First of all, it was made by no HACKER.... hackers doesn't do stuff like that, I can assure you that it was made by a no knowledge kid. If was made by a hacker you would have to call us to find it out for you, hackers leave no traces, you would never find out that the store was invaded.
I work with computer security, we are the the biggest in the state. who ever like to have a nice and secure network please get in contact with us by send us an e-mail to [e-mail] we are also network detectives... (we do not have a website in English yet, but we are working on it , we are a Brasillian company soon we will be in US, you can look up our website in Portuguese www.inforeason.com.br )