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Comments on: Fighting Microsoft's piracy check

The software pushes ahead with a piracy check tool for Windows as some users complain about system troubles and unwanted data collection.

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I find it curious that MS is so severe
by itango June 21, 2006 10:08 AM PDT
with its US customers, by pushing its customers to download WGA using unethical means (making it a part of "critical security updates", and having this buggy, beta version, obnoxious tool "phone home" on a daily basis, with information gleaned from customers' systems).

Yet, they are aware of the much greater instances of piracy in other countries (China comes to mind) and apparently prefer to do nothing, taking the view that "we know they are using pirated software, but we want them to be OUR pirated software, so they become future customers ". Does this make sense to anyone?
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Yes, we are guinea-pigs for pay-as-you-go Windows
by whataheadache June 21, 2006 11:15 AM PDT
This makes sense to work out their bugs before Vista ships, and before it becomes pay-as-you-go rental software for the 3rd world, delivered with Windows Live services and using backdoor-control subscription mechanisms. There are plans for a feature set below "Vista Basic" edition for this market. See "RE: A WGA that will actually work" They're using us as tests, if not for this reason, then some other reason.
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Piracy N' M$
by aqvarivs June 21, 2006 11:01 AM PDT
I have no issue personally with MS wanting to validate my version of XP, but at every boot, once a week, once a month.... come on. Even the most ardent MS fan must see how nonsensical this effort at what MS claims to be anti-piracy is. You want to update your version of MS, validate it. Cool. I'm in full support. But as it stands now... I'm sorry, I'm just not able to grasp MS need to collect information on me and my machine at every boot or any real reason to revalidate my OS unless there have been some major change to the OS. To me this seems like a MS attempt at legitimizing spyware. MS is so heavily hacked as it is and this spyware just ups the ante.
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Avoid this download
by M$Sux June 21, 2006 11:31 AM PDT
I allowed Microsux to download this app and associated security patches. They screwed up my computer then good olld Microsoft wanted to charge me money to figure out what they did!

Wish I had a Mac......
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SGA is next !
by GrandpaN1947 June 21, 2006 12:23 PM PDT
You really don't think Sony and the rest of the RIAA thieves aren't watching this with keen interest do you? This is exactily what they want. You boot up your WGA'd and SGA'd (Sony Genuine
Advantage) copy of Windows and the SGA copy protection validation system checks to make sure your system has no illegal files on it and validates that your system in in compliance with current law. After the checks, you can be sure when your system boots up, that no lawsuits from the gang will be coming your way. People will feel much more comfortable knowing their machines are in compliance.

Come to think of it, don't they already have this? I think it's called VISTA.
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Who Do You Trust?
by markdoiron June 21, 2006 12:30 PM PDT
jabbotts? kamwmail-cnet1? thedreaming? umbramistweave? Microsoft? Okay, I'll be honest here: I don't trust any of them. But at least MS has the cajones to not hide behind an alias. I have NO faith in the rest of the lot!

mark d.
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Watched
by fakespam June 21, 2006 2:00 PM PDT
I don't like to be checked or watched personally, but on my
computers, I don't like these things because they eat my RAM and
sys. resources.

http://www.network54.com/Forum/7505/

Programmer #A-5 of www.totallyparanoia.com
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Microsoft is making enemies.
by Frank Swain June 21, 2006 2:01 PM PDT
Windows XP seems to be more an attempt at global Operating System domination than than a product designed to give customer satisfaction. I dread to think what is in the latest OS as it is likely that items like this are now built in and well hidden. It seems that now all Microsoft users are regarded as being guilty of pirating software, music, video etc, rather than customers of this paranoid company. On this subject does everyone who has a Microsoft media centre in their home know that it too may be reporting usage information and checking on your recording activities?
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ET Phone home! or Digital Rights management
by whataheadache June 21, 2006 5:09 PM PDT
I don't have firsthand knowledge of media centers inner workings. But go to wikipedia.org for tons of Vista inner workings. There is a special process called a protected process that is being used only for digital media. The assumption is that being "protected" will make it much harder to be circumvented by pirates. There are all sorts of DRM features built in, even the ability to control your HD display resolution or what audio outputs can be used, based on the license of the media. The purpose seems to be to appease Hollywood and RIAA so they can get more hands in your pockets. I myself am a professional musician and appreciate when people purchase music, but there is a drawback to too much regulation, which ultimately hurts artist exposure and ultimate profits. I'll bet Apple and Sony and all the other media-players out there will be bowing to the industry too. That's probably how it will be, but the problem is, where's the FULL OPEN DISCLOSURE? I don't need my computer being used for more data-mining, marketing, tracking, demographics, etc. Microsoft admitted that's what some of these things phone home for. There will be more, backdoors that is. Even your car's Onstar and cellphones are tracking you. I feel like it won't be long before I'm living in Aeon Flux's world! Watched!
F*&K M$
by Robert Rooney June 21, 2006 3:17 PM PDT
To hell with Microsoft. Go to Linux and let Gates & Co. face bankrupcy.
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Forced to purchase Windows...
by chuck_whealton June 21, 2006 6:08 PM PDT
Though I don't like Micro$oft's hard-handed tactics for stifling
innovation by other companies, I understand them wanting to be
paid for their operating system.

What I don't like is the way Windows appears to be practically
RAMMED down our throats when we go to buy a new PC.

Not everybody wants to run Windows, let alone pay for it, yet
unless somesthing drastic has changed since the last time I
checked it out, most of the big PC makers FORCE you to
purchase it in the price of a new system.

That's not right. Many of us are happy to use Linux and there's
no way we oughta be forced to throw our dollars into Micro$oft's
coffers...

Charles R. Whealton
Charles Whealton @ pleasedontspam.com
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I agree Dell, HP, Sony,Gateway are guilty too.
by gerardogerardo80 June 24, 2006 5:24 PM PDT
Instead of forcing Windows, they could offer Linux as a choice, also by pushing Windows they discourage hardware manufacturers to write drivers for their products. The migration to Linux and Macs is very slow but the day could come when things change. Computers come with a Winmodem instead than a full complete modem, Winmodems unless using some kind of emulation only work with Windows. Instead of crying we consumers could do a lot to avoid all of these mess, I own Microsoft common stock, because they will make a killing with all these WGA, OneCare etc, it smells like lots of cash. But my hart is with Linux

But we the consumers are the ones who created the monopoly, of course corporate users too. No one wants to spend the time and money to invest in learning a new OS even if is free.
buy a bare bones system
by easyevil53 July 1, 2006 12:53 PM PDT
you can go online and buy a barebones system without an OS, put any kind of hardware into it that you want, and install any OS you want. you don't have to go to a store to buy a pc and be "forced" into paying for a Windows OS.
Microsoft employees says we're INSANE to trust hackers
by kamwmail-cnet1 June 21, 2006 6:18 PM PDT
Some even conviently accuse me of being a hacker since I'd posted here telling people to go to search under Google's Newsgroups for 905474.exe. Programming is not my forte so I definitely can't be the hacker. But I would take this opportunity to praise GHOST - the handle of the programmer of this hack. THANK YOU!!!

As to how I can trust Ghost? Well I don't. But I did do an antiviral scan and monitored my internet firewall activities and detected no signs of malware. This is hard to do with Microsoft's embedded spyware since it's part of the operating system. Oh, ever wandered why your WINDOWS (Not Internet) Explorer always wants to log OUT to the World Wide Web? MS isn't saying.

Some of these MS Ghestapos even ridicule my use of an anonymous handle as not having any courage. Like I'd posted earlier, MS employees have a problem understanding this American thingie called PRIVACY.

They also stated that I can easily load another OS like Linux since I'm so unhappy with Windoze. Well, they still haven't responded as to whether or not I'd get a refund if I mail back those license stickers on the side of my PC cases, since they insist on making me not wanting to use the product they sold to me.

Above all else, all these Microsoft employee postings highlights one very obvious thing. They still don't get it. If their reputation is so BAD that people are willing to trust anonymous STRANGE hackers over them; if their reputation is so BAD that thousands of programmers will give up their free time to code free OpenOffice and Linux programs in spite; if their reputation is so BAD that everybody automatically KNOW that more private info is sent out to MS than MS claims; than one would think MS would have gotten a clue that their way of doing business is a train wreck waiting to happen. But I guess even with a business case like CA staring them in the face, the MS MeatheadS still just don't get it.

Can't wait till Linux' graphical interface matures a bit more. Already using Linux for FULL Internet and Email functions, and OpenOffice had fully replaced MS Office. Just waiting for the games to switch over so I can totally remove Windoze from the dualboots.
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Microsoft employees says we're INSANE to trust hackers
by kamwmail-cnet1 June 21, 2006 6:19 PM PDT
Some even conviently accuse me of being a hacker since I'd posted here telling people to go to search under Google's Newsgroups for 905474.exe. Programming is not my forte so I definitely can't be the hacker. But I would take this opportunity to praise GHOST - the handle of the programmer of this hack. THANK YOU!!!

As to how I can trust Ghost? Well I don't. But I did do an antiviral scan and monitored my internet firewall activities and detected no signs of malware. This is hard to do with Microsoft's embedded spyware since it's part of the operating system. Oh, ever wandered why your WINDOWS (Not Internet) Explorer always wants to log OUT to the World Wide Web? MS isn't saying.

Some of these MS Ghestapos even ridicule my use of an anonymous handle as not having any courage. Like I'd posted earlier, MS employees have a problem understanding this American thingie called PRIVACY.

They also stated that I can easily load another OS like Linux since I'm so unhappy with Windoze. Well, they still haven't responded as to whether or not I'd get a refund if I mail back those license stickers on the side of my PC cases, since they insist on making me not wanting to use the product they sold to me.

Above all else, all these Microsoft employee postings highlights one very obvious thing. They still don't get it. If their reputation is so BAD that people are willing to trust anonymous STRANGE hackers over them; if their reputation is so BAD that thousands of programmers will give up their free time to code free OpenOffice and Linux programs in spite; if their reputation is so BAD that everybody automatically KNOW that more private info is sent out to MS than MS claims; than one would think MS would have gotten a clue that their way of doing business is a train wreck waiting to happen. But I guess even with a business case like CA staring them in the face, the MS MeatheadS still just don't get it.

Can't wait till Linux' graphical interface matures a bit more. Already using Linux for FULL Internet and Email functions, and OpenOffice had fully replaced MS Office. Just waiting for the games to switch over so I can totally remove Windoze from the dualboots.
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Thank You!
by Bobbias June 22, 2006 8:26 AM PDT
It's so good to see a comment from someone with the same views as me. MS just doesn't unsderstand what we call "popularity". MS is like the little kid who has a leearning disability, who constantly does things that force you to take care of him and yells and screams loudly about one thing while meaning something intirely different. Basically, MS came into power through muscling out it's competitors in the early years, and now that they can't muscle out anyone else, they're finally being critisized for their failings.

MS Still likes to think that they're the top dog, and that they can win anything, but I still say that once more games come to Linux, damn near everyone will begin switching, at least to a dual boot, if nothing else, so that they can have their linux too. As a home OS, linux is becoming better and better, and considering the performance increase almost everything experiances on a Linux PC, it's not surprising that epople ar beginning to like it.

Not to mention that in many cases, programming in linux is MUCH more streightforward than programming in windows.

All in all, I'm waiting for a nice easily customizable version of linux comes out with a batch of good games. Once the games, and messaging programs, and browsers (oh wait, Firefox already has a linux version :O) and all the other cool software everyone is forced to use on Windows gets ported Windows will basically die out like the sick bird it is.
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Trusting hackers IS insane
by gbrayjr June 22, 2006 2:48 PM PDT
So you're not a programmer, but you think you have the skills to monitor your firewall to sort out malware and viruses? That doesn't add up. The vast majority of users can't and don't do this well.

Malware typically uses the same ports already open on your firewall for legit traffic. And it's often smart enough to send at random times. If you're not a specialist, how do you know you're not missing malicious packets.

As for the virus scan, you can hope that your antivirus vendor has already scanned this program, figured out whether it's malicious, cured it if so, and updated the signature file on your computer. Then again, maybe not. You can't be sure.

Finally, do you realize how simple it would be to create a malicious executable with this name? Will every version be written by this anonymous, yet supposedly trustworthy robin-hood named "ghost"? Do 99.9% of the users out there have any way of ensuring this isn't malware? No way.

There is simply no way to trust this or use this safely. Anyone who suggests otherwise is uninformed.

I'll repeat, anyone who downloads this .exe is taking a major risk.

But that's your choice. If you're conspiracy minded to the point where you'd rather trust some anonymous hacker than Microsoft, no amount of logic in this post or any other post is likely to sway you. Good luck to you.

For the more sensible and rational folks out there who legitimately paid for their software like most good people do, your trust is better placed in Microsoft.
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I am often a Microsoft defender, but not today.
by Comment101 June 21, 2006 10:44 PM PDT
I am often a Microsoft defender, but not today.

This thread has been been inundated with replies from idiots who claim that since they personally didn't experience a problem installing WGA, then only liars and thieves could possibly have experienced a problem. Such posters display an astounding level of arrogance and stupidity.

I have a legitimate copy of Windows XP (purchased directly from Microsoft, so don't tell me it isn't legitimate) and WGA broke my copy of XP and refused to validate it. It did not provide me with any way to correct the problem. WGA simply advised me to buy a new copy.

Is there probably some way to track down phone numbers and contact information to dispute Microsoft's screw-up? I am sure that there is, but Microsoft didn't provide them to me when they broke my OS. Why should Microsoft be able to break my machine with their defective WGA validation software and then make me jump through hoops and/or spend more money to fix it? They shouldn't be able to do that. It is their screw-up, but they have shifted all of the time and expense to fix their screw-up onto my shoulders.
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MS has gone too far with WGA
by Seaspray0 June 22, 2006 7:21 AM PDT
I've already had WGA tell me the OS was invalid after loading one of our corporate PC's with the OEM restore disk for that model PC. This is BS! I have an OEM Microsoft sticker on the PC, I have the OEM restore disks and MS still says it's invalid. The PC maker is one of the biggest.

Also one thing MS doesn't consider... suppose your PC breaks and you replace the system board with a different board. You are not bound by any laws in the agreement with MS or the PC maker to use the exact same part numbers when fixing your PC, but WGA will invalidate your operating system. I'm all for not pirating software, but this time... yea for the hackers.
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Microsoft...
by thedreaming June 22, 2006 8:34 AM PDT
Microsoft has a right to protect its intellectual property, but it doesn't have the right to spy on you, but how can it do one without doing doing the other?

Personally, I think it would easier if Microsoft would simplify things. First, don't have 10 different versions of Vista, just one or two not 8 or 10. Secondly, don't ever place beta software as a critical update. It's just not done period. Lastly, lower the price. If it didn't cost an arm an a leg, maybe more people would actually buy the software and become genuine customers.

In the end, there's still choice and the best way to get their attention is to exercise that choice and choose a different OS. Show Microsoft how much you don't really need them by using Linux, Unix or even buy a mac and really **** them off. If enough of us do it, that would really get their attention.
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I'm going to settle this once and for all
by imkain June 22, 2006 8:41 AM PDT
If you have a legitimate version of Windows and the WGA goofed it up...then somewhere in your registry there lies a problem...so basically reinstall your OS with the repair option and reactivate your version of Windows...not the best strategy, but oh well. For those that wish to circumvent the process with illegal patches than you are only delaying the inevitable. When it comes right down to it why are you people so upset...do you really think that MS hasn't been watching us before? Really!!! The government (NSA)watches us all the time and you people don't gripe about it. So don't feed me the BS about how privacy and piracy are the reason for this argument. What it comes down to is that WGA was a beta, it was found out, and IT people are pissed because now they look bad in the eyes of their bosses. The school I work for we have over 300 PCs that all run a Volume License of Windows XP Pro and we also use WSUS and made sure that this was installed on all of them...since then all computers have been rebooted and none...exactly none...had an issue. So I really don't see the big deal. More than likely your problems stem from a corrupted registry and that's pretty much all I can give you for a starter point since most of you will decry me as a fake, ignorant ******, or other things. Face it folks...something was wrong with your registry prior to thie WGA being installed and it only got worse...it could also be that your firewall blocked the port and wouldn't allow it to activate and hence the "broken" windows. Only reason I say this is because some of the games I run I have to set the computer up as the DMZ even with the port forwarding settings setup in the router. Anyways, we had no problem at the school, I didn't have a problem at home, and the people that I helped build and install their PCs together never had a problem...so since I haven't witnessed the problem (other than on a bud's of mine that had an illegal copy) I am ignorant to the fact of it existing on your PCs. Sorry I just haven't seen it in my neighborhood, town, or state. Usually I am the go to guy for problems like this, and I haven't received one phone call on it. So again...I'm the ignorant one I guess...and that's what you people will deem me as, because you think that because I haven't experienced it that I'm ignorant...what a community I tell you...we're nothing but a group of selfish hackers, IT people, and what not...that are viewed by society as good for nothings that waste our days behind a computer...when we could be breaking our bones playing football. :)
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re
by qwerty75 June 22, 2006 2:29 PM PDT
You are the "guy to go to for problems like this"? On what planet. You have shown nothing but ignorance.

This is a MS problem, no one should have to try to reinstall to fix a problem that never should have happened. Reinstalling will likely not work anyway.

MS is wrong for planting spyware on its honest and dishonest customers. Unless they fix it quick, they will find out how wrong they are when they get slapped with the largest class action suit in history. Maybe then they will learn to be honest corporate citizens.

If they spent 10% of the effort they make on treating everyone like criminals, into producing clean, stable, secure, unbloated software, they might not be so hated and they would have a better future then the one they have condemned themselves to.

Vista is already a failure as is office 2007. People are moving away from all windows OS(which is good for everyone). In short, the average joe is finally figuring out what was evident in 1993. MS is a greedy incompetant company and tying yourself to them only causes problems and money to drain out of your wallet/bottom line.
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What a load of RUBBISH...
by Gayle Edwards June 22, 2006 10:12 PM PDT
Sorry, but our company is a Microsoft-Partner and a "beta site". So, EVERY-SINGLE copy of the software we are running IS FULLY-LICENSED. And, YES, "WGA" did "screw up" one of our machines (no doubt, it IS a "registry-problem", since so many "Windows" problems are, but, that is neither here, nor there).

I am just pointing out that, YES, "WGA" HAS caused problems for "legitimate users" (to claim otherwise is just, flat-out, IGNORANCE, or else, it is INTENTIONAL LYING). But, even if that werent true, the entire "WGA" fiasco does bring even bigger issues into the light...

For example...

When "WGA" was rolled-out, ...as a so-called "security-update", the official Microsoft description WAS DECEPTIVE, both about its true purpose, AND its actual functional characteristics (no mention of its constantly "calling home", etc.).

Furthermore, in our case for a specific example, simply "...reloading" the affected machine is a real headache, because it WILL mean losing particular versions of software that we need to use (thanks to "loader-stub" installations and "product-activation" for discontinued, and/or "older", products).

So this, ...only crooks, and Microsoft-bashers, have a problem with "WGA", ...IS a complete LOAD OF RUBBISH.

What Microsoft DID, and IS DOING, to consumers ...IS FLAT-OUT WRONG. And, it WILL cost them in the end.

Kinda, makes you wonder about all the high-profile people leaving Microsoft, now, right before the big "Vista" roll-out, ...doesnt it..?
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So much anger..
by Mmmhmm June 22, 2006 10:58 AM PDT
So to sum it up...

Legitimate users are angry because WGA has the chance to mess things up for them and they don't feel they should suffer for the actions of the dishonest.

Uneducated users are angry because they didn't realize there was any illegalities involved in their $25 convenience store model PC, and it no longer can get updates because of WGA.

Privacy activists are angry because Microsoft is peeking in their Windows(TM), and even though it only seeks information to do with legitimacy and where it comes from they're the kind of people who'd get mad if you looked at what colour their
socks were without their permission and how dare you even imply that they might do something wrong and if they do it's their own business!

Mac users are angry because.. hey.. Mac users always get angry when Microsoft is mentioned, no matter what the reason is (though I think it's because they're a little jealous over not having a second mouse button).

Linux users are angry because while they have a great OS and can do the things they need to in it (requiring knowledge that would baffle casual computer users), they still are inexplicably seldom invited to parties on a Friday night (aside from the occasional LAN party perhaps).

Microsoft is angry because they face so many issues trying to deal with the fact that the honest are in the minority and there's no nice
way to try to make some people do the right thing without screwing everyone over.

Windows Genuine Advantage also, apparently, makes HULK ANGRY! It may well turn into a
'Gates vs Hulk' fest and we're all dying to know how *that* turns out.

Finally, *I* am angry..
- because life seems both too short and yet too long
- because we live in a world where we all have to deal with the consequences not only of our own actions, but of the actions of those around us
- because I *can* believe it's not butter
- because there's way too much reality TV, and not enough reality in the world
- and.. because no matter how hard I try to think from other peoples perspectives.. I still can't take something like this really seriously for more than a few moments

Now.. let's all get drunk and play ping pong!
(Shameless Simpsons quote.. I know)
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Glad you wrote in
by Collants June 22, 2006 11:37 AM PDT
Thanks for that. It makes reading comments so much more refreshing. Well put. Enjoyed it.
Lots of misinformation
by qwerty75 June 22, 2006 2:19 PM PDT
People are angry because MS has no right to install spyware on peoples system without prior approval. It is that simple.

MS is obligated morally to provide SECURITY updates to everyone, even to pirated systems. Why? Because it is the incompetance of MS that causes a large portion of the security issues and any unpatched windows box is a danger to everyone.

People are also angry because, in typical MS fashion, WGA is extremely flawed.

The second mouse button comment shows how truely clueless you are. As does the linux usability comment. It is easier for newbies to use then windows. If you struggle with it, you might want to consider going back to kindergarten,

The honest are not in the minority. To claim this means you believe that the majority of windows boxes out there are pirated. This shows how stupid you are.

This is the wrong way to approach a legitimate problem. Does a store frisk everyone leaving? SO why should MS get away with it.

You might try to sober up a bit and learn to think.
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give us some per-user licensing
by booboo1243 June 22, 2006 10:52 PM PDT
Why do they still insist on licensing the device and not the user? That was well and good in the days when the PC was shared by members of a family, but now individuals each have their own systems (and sometimes multiple systems). People wouldn't be so quick to share their unique IDs with others if that meant they could lose their per-user license. And MS could make a bundle by putting these per-user licenses on to smart cards that are required to log into the computer (automatically, of course). Sell the smart cards and add software to allow use of the smart card to auto-logon websites (not unlike their Passport program). That way they could pre-load common applications like Office on all Windows PCs, and unlock them based on who is logged in at the time.

Now I am talking about home users here. If they did something like this for business users, the licenses should be tied to the business, not the employee. Businesses could hand out X number of cards and always know they were in compliance.
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Per User License and Use a SmartCard, etc.
by jmagecko June 23, 2006 5:57 AM PDT
Microsoft probably wouldn't do any of that simply because MS doesn't own the patents for those processes and methods.

MS would have to pay others to license their IP, and you can bet, those people (esp. the SmartCard folks) are intelligent enough not to cheaply license or sell their technologies. (unlike the guy who sold his DOS to Bill Gates for pocket change, rather than licensing it to him)
per user licensing:
by easyevil53 July 1, 2006 12:33 PM PDT
Per user licensing might not work either. I live with my son and his fiancee, we have one computer, mine. I use it the most, but they use it occasionally. So my card and whatever passwords, etc tied to it would have to be available for them. And do you really want to pay what MS would charge for this? Look at how they keep overcharging for their bug-ridden, security-leak-filled operating systems. I started out with Win95, went to 98, then ME, and now XP. So in eight years of pc usage, I paid over $600 bucks to keep updating my OS. Now they have Vista coming out, and who knows how expensive that is going to be. Eventually, you have to upgrade your OS because MS drops support for the older operating systems. Seems to me they have us over a barrel. If you want to keep using Windows, you don't have a choice, you HAVE to update, sooner or later. Support sucks, fixes are handed out days and/or weeks/months after they know there is a problem. Such arrogance, and we put up with it because MS has convinced most websites that their system is the best. I don't have time to look around the web for what will work with something other than Windows. I use my computer for reading the news, playing games, checking email, and creating spreadsheets and how-tos that I use at work (which uses XP on their computers). I'm not smart enough to figure out how to use Linux or Unix at home and configure it to work with XP for what I do at work. So I'm stuck with Windows. I know, sucks to be me. But think about how MS could abuse the per user licensing.
That's it, I've had enough.....
by Ghost Spider June 23, 2006 2:33 PM PDT
This goes for all the pundits here who proclaim: "The only ones having trouble with it (Windows Genuine Advantage) are the pirates."

This also goes for you if you're here to proclaim that Microsoft sucks.

As for Mac/Linux/Unix users and proponents of any other operating system, well, you guys keep using that and liking it, because if things get much worse some of us Windows users may well look into the alternatives. And for those of us who don't want to change O.S.'s just yet, please respect the fact that some of us may not want to just yet.

If you are going to post either a scathing rebuke of Microsoft, your opinion on piracy, whatever, then please EDUCATE yourself on the issue first.

Here's the biggest problem with what I'm seeing posted here:

That somehow problems with WGA = pirates/piracy.

There ARE cases of legitimate users who have valid copies of windows who ARE NOT pirates. I speak from personal experience here.

Microsoft's own Windows Update support personel kept in contact with me for about 2 months, and used numerous methods to validate my installation.

All of which was for my request to diagnose a problem that turned out to be a faulty installer for a program that uses the WGA validation tools to "Get Clearance" to finish installing itself.

Still not satisfied? Then go straight to the horse's mouth. The WGA support forums are located here:

http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25

Everyone should read the entries here at length before shooting their mouth off. It's all here. Dillweeds that are mis-using volume license keys, outright pirates, oh yeah, and PEOPLE WITH VALID COPIES OF WINDOWS that are having problems with WGA. Microsoft employees and MVP's offer help and some fixes here as well.

I also have a problem with those that claim that there are absolutely no problems with WGA related software. That there is no way that a "Bug" in the software could cause Windows to be invalidated. Again I refer you to the support forums, as there are several cases of this here as well.

And now for the Microsoft detractors:

Piracy *is* a real problem. Microsoft *does* have the right to combat that problem. I agree that perhaps their tactics have been heavy handed, or even directed toward the wrong parties, but that is no excuse to use hacks/cracks to circumvent this check. Using hacks/cracks to get around WGA just makes Microsoft's case for them.

If anything, the sane middle ground would be for Microsoft to go after the source of piracy, not to punish the end users, some of which are innocent or were duped.

End users of all backgrounds need to stop misuing/abusing copying rights and licenses. And Microsoft needs to make the whole process clearer to *average* and *buisness* end user alike. Especially on the support side of things, as well as a full diclosure of what information that is "Phoned Home".

To everyone here I say this: There is a multitude of real *FACTS* surrounding this issue, both in established media outlets, and more personal affairs, like blogs, chats, user groups etc. Take advantage of these to inform yourself. Speculation and inuendo only make things worse for everyone.

Even I have to say in Microsoft's defense, that everyone associated with Windows Update support was friendly, and interested in helping me, even though they could not solve my particular problem.

On the other side of the coin, however, Microsoft's not handling this very well. Unclear ELUA's, Undisclosed "Phoning Home", inconsistant, or non-existant support, pushing WGA as "Critical" when it is obvious now that it was concieved to benifit and protect their own interests. All of these things combined erode customer trust, and induce fear.

In the end, I found the solution to my problem, not from Microsoft *recommended* sources or services, but on my own, by Googling up my probem and going to their forums.

Which brings me to my next point. Microsoft *has* to do a better job of streamling the options that people need when they do have problems. If Microsoft executives are going to run around saying things like:

- Quote: Cori Hartje, director Microsoft?s Genuine Software Initiative,

?The best way to protect consumers is, first, to educate them about the issue, then to equip them to spot counterfeit software, and finally, to help them understand what they should do about it,?

- ( posted at http://bink.nu/Article6869.bink )

Then it is reasonable for users to expect just that. Many here have said that they were given no information on where to turn with problems, and I myself, recieved at least some support, after hunting it down on my own.

Help for WGA issues is available, but you almost always have to find it on your own. Consistency is needed in this area. Let's have some guidence here, MS.

As far as information being sent to MS, well I'll leave that one up to the very capable hands of the anti-spyware community to find out.

And finally to C-Net/News.com I would ask that you compile some numbers. Call Microsoft, industry analysts, and Public interest groups on their facts and statistics regarding WGA.

- Just how many pirates have been caught to date?
- How many "false positives" are on record?
- How has Microsoft addressed known issues with the tools?

If the numbers/facts don't jibe, then someone's not telling the whole truth.

These are obvious questions guys.

In fact, if anyone at C-Net/News.com would like to contact me via my filed E-Mail address, then you are welcome to do so, and I will be glad to tell you my story.

Perhaps it's time for people to tell what kind of experiences that they have actually had with this program, instead of just debating it.

Let's all keep our ears to the ground, and call Microsoft on It's spotty implimentation of this program, while not succumbing to panic.
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Possible Consequences of WGAP Data Collection
by jmagecko June 23, 2006 3:45 PM PDT
Microsoft's GAP regularly reports back to Microsoft. That has been confirmed by Microsoft.

What are some possible consequences?

It started out as a daily report, and, supposedly due to user concerns, was changed to a bi-weekly report. (Note that a 14X reduction in data also just happens to significantly reduce the cost of data storage and processing requirements, without substantially reducing the value of the acquired data)

The questions become exactly what data are acquired, reported, and why? To what subsequent use COULD Microsoft, or a third party, put these data, even if the data were stolen, or simply compromised through loss or security lapse.

(note: there have been some recent major data-security events where millions of people's un-encrypted credit card information, social security info, etc. have been either lost or stolen reportedly due to the neglect of an organization's employee. Such events will continue to occur and like any company, Microsoft is not immune to this exposure.)

The WGAP report includes the user's IP address as well. This contact could potentially allow Microsoft (and possibly others) to trace where and when you use your computer, even though you did not intentionally contact Microsoft.

The WGA Validation checks if your Windows is genuine, but, according to WGAP's license agreement, the information reported back to Microsoft also includes:

your WinXP product key,
OSversion,
manufacturer of the PC,
PC bios information,
and your local settings and language.

That is a lot of information. Does Microsoft need all those data for the WGAP verification process? I would say, no.

However, those data DO have marketing value. The report includes detailed info about the system and the user for which Microsoft has no technical need to know.

Some people might be concerned that, properly data-mined, those data could provide an ability to provide racial/ethnic/country-of-origin profiling. For example, the "settings" information can include the default language in use on the computer.

Those data, especailly when joined and data-mined with other Microsoft customer databases, could tell Microsoft who owns computers, what computer they own, how often they use them, what hardware and applications they can afford to put in them, and what they put in them.

That could potentially provide clues as to what the computer is used for as well. Is it being used for scientific work, for gaming, as a word processor, as a graphics studio? Is it running at a university, a military base, a corporate headquarters, or a government institution? Does the user travel a lot? Etc.

The Microsoft rep that confirmed the "dial home" feature also said,
"Microsoft acknowledged that it has not been forthcoming enough about the antipiracy tool's behavior, but countered that its tool is not spyware, since it is not installed without a user's consent and has no malicious purpose."

Saying it isn't spyware simply because the user gave his consent to install it is a misleading statement. The user is given the "choice" of either participate to get software updates, or don't participate and be barred from receiving updates from Microsoft. Some choice...especially for businesses, government installations, and professionals. (also, see my post at
http://news.com.com/5208-1029-0.html?forumID=1&threadID=18274&messageID=158827&start=-40
regarding the form of 'consent')

In addition, whether it has a "malicious" purpose or not doesn't define spyware. Spyware simply means it takes info found on the system and communicates it to another party...it has nothing to do with "intent". These data could simply be used and sold to others for marketing, and that's arguably not malicious, yet it could be construed as spyware.
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Possible Consequences of WGAP Data Collection
by jmagecko June 23, 2006 7:56 PM PDT
For those who think that Microsoft's privacy policies will prevent any abuse of customer data, we take another object lesson from today's news; the recent change in AT&T's customer data privacy policy.

Days ago, AT&T announced that AT&T owns the customer data, and will use and share it as AT&T sees fit.

Just within the past few months, AT&T had strongly and repeatedly insisted how much it valued the privacy of its customers and that it would protect their data with the strongest possible means.

AT&T changed its policy...almost literally overnight, having apparently misled its customers right on up to the time of the annoncement.

There is nothing to prevent Microsoft from the doing the same. No matter how strongly Microsoft claims customer data are protected today... tomorrow could be completely different.

AT&T customers reportedly will be immediately terminated if they do not agree to the change.

"But, these companies have a choice.", you say. Not if they can't afford to lose their telecommunications for awhile.

Just think of the disruption such abrupt termination would cause to businesses and government agencies.

Planning and implementing a replacement corporate telecommunications system can take months.
Well said, Please more post like this...
by Ghost Spider June 24, 2006 5:09 PM PDT
Yes, let's have more solid posts like this one.

If more of you have solid info, then please post it so that we *All* may learn more.
Could also be repoted to government
by lhwest July 27, 2006 10:14 PM PDT
Hmm, you post makes me think about US phone companies reporting personal information back to the federal government. Also data provided by some search engine companies to feds. Could MS be in a secret agreement to provide WGAP data to federal government as well? Wouldn't be a surprise would it?
The Market Responds...
by newtnNYC June 24, 2006 5:16 PM PDT
Thus far the primary response has been one of customer dissent and outsider ridicule. My own experience has been one of observation and reflection. Personally, I have several pc systems that run various OS platforms for specific reasons. I have a dual boot laptop that originally was purchased with WinXP but now primarily runs Linux. I use the Windows installation under VMware only in a support role for my valued Windows-based customers, and for a few very specific Windows-only applications. I also have test-beds running Win2000 and 2003 server. Otherwise I use a combination of Linux/Solaris for my productivity and everyday OS's.

The issue at stake here is not one of Microsoft's right to their anti-piracy efforts - certainly they have the right to protect their IP - rather one of the market's right to make choices as a result of those efforts. I made the choice more than 5 years ago to begin using Linux as my OS of choice for everyday use because I didn't want to get caught in the proprietary and pseudo-monopolistic powers of the world's most powerful software company. That was my choice then as it remains today.

I'm no Microsoft hater. I still do a great deal of consulting work for my clients on their platforms, however I must say that as they continue to move toward what is perceived to be draconian measures the market, which today offers more and more choices, will indeed respond in a significant way.

It isn't just WGA. I have several small business customers that use Windows specifically because their primary database for their business is in MS Access. These are companies that have as much as $15 million in revenue but are small manufacturers so their office staff is not particularly large. They were appalled (each and every one of them) that their "server" which hosted their Access database could only accommodate 10 connections. Not because it was a technologThus far the primary response has been one of customer dissent and outsider ridicule. My own experience has been one of observation and reflection. Personally, I have several pc systems that run various OS platforms for specific reasons. I have a dual boot laptop that originally was purchased with WinXP but now primarily runs Linux. I use the Windows installation under VMware only in a support role for my valued Windows-based customers, and for a few very specific Windows-only applications. I also have test-beds running Win2000 and 2003 server. Otherwise I use a combination of Linux/Solaris for my productivity and everyday OS's.

The issue at stake here is not one of Microsoft's right to their anti-piracy efforts - certainly they have the right to protect their IP - rather one of the market's right to make choices as a result of those efforts. I made the choice more than 5 years ago to begin using Linux as my OS of choice for everyday use because I didn't want to get caught in the proprietary and pseudo-monopolistic powers of the world's most powerful software company. That was my choice then as it remains today.

I'm no Microsoft hater. I still do a great deal of consulting work for my clients on their platforms, however I must say that as they continue to move toward what is perceived to be draconian measures the market, which today offers more and more choices, will indeed respond in a significant way.

It isn't just WGA. I have several small business customers that use Windows specifically because their primary database for their business is in MS Access. These are companies that have as much as $15 million in revenue but are small manufacturers so their office staff is not particularly large. They were appalled (each and every one of them) that their "server" which hosted their Access database could only accommodate 10 connections. Not because it was a technology problem but because after 10 users Microsoft decided to break the functionality of XP Pro and force them to buy the 2000/2003 Small Biz Server product from them. Again, Microsoft is within their right to do so but it alienates customers to do such things.

And given a choice, all 8 of these customers of mine, have moved to a Linux-based server platform. In fact, 4 of them have moved even their desktops to Linux - primarily due to the constant problems with viruses and malware which required their machines to be re-imaged every 6 months or so.

WGA will only exacerbate the current climate of discontent and more will choose to utilize competing products including Unix/Linux and MacOS. Only when Microsoft sees an erosion of their market share will they change their strategy and tactics. y problem but because after 10 users Microsoft decided to break the functionality of XP Pro and force them to buy the 2000/2003 Small Biz Server product from them. Again, Microsoft is within their right to do so but it alienates customers to do such things.

And given a choice, all 8 of these customers of mine, have moved to a Linux-based server platform. In fact, 4 of them have moved even their desktops to Linux - primarily due to the constant problems with viruses and malware which required their machines to be re-imaged every 6 months or so.

WGA will only exacerbate the current climate of discontent and more will choose to utilize competing products including Unix/Linux and MacOS. Only when Microsoft sees an erosion of their market share will they change their strategy and tactics.

And only when they are forced to make their products, which have viable cheaper and even free substitutes available now, more price competitive (compare the relative prices of hardware over the past 10 years with Microsoft's OS and Office which now finally have real competition) will they be able to dramatically reduce piracy of their products. The more they continue to back their customers into a corner technologically, the more likely they are to lose them. The best answer for Microsoft to software piracy is re-evaluating their pricing power.
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Yes, another informative post.
by Ghost Spider June 24, 2006 5:30 PM PDT
Thank you for the informative view. Indeed I've learned much today, thanks to posts like this one.
If a hacker invades your computer its an invasion. And if MS does it?
by Sonny Crockett 1984 June 24, 2006 5:24 PM PDT
Consumers of the world, fight for your rights! No hidden stuff from MS!!!!
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