Comments on: AOL ready to reinvent itself

As subscriptions slide, Net service giant plans to launch a free portal that unleashes its content on the Web.

[PCCRomeo]

Lie: AOL members are switching to other dial-up providers, not broadband..

A few of the members AOL has lost have gotten broadband, but I would say over 5 million of those they've lost have switched to another dial up provider, like PeoplePC. Face it AOL, you suck and no one wants your service. Especially if it's $23.90 a month.

[Aardasp]

Perhaps...

I swithced from AOL Dial-Up to a DSL/BB connection and then swithced my dialup to the BYOBB AOL plan. which actually ended up being $2/mo cheaper than the AOL DialUp plan.

...and, since I was able to drop my second phone line, my entire net-access/home-phone-bill costs ended up being $12.00/month cheaper overall. Great deal.

I also agree that the AOL dial-up price is outrageous, and even the BYO BB plan is high, but since I just use the AOL service as a "portal" I stayed with them. my 2cents...

AOL can start by reinventing AIM

AOL should first reinvent AIM to support ssl connections. Yahoo!
Messenger and others already do this. This is really a BIG flaw in
AIM's design.

aim- wrong from the start

AOL should have improved the basic instant messenger instead of starting AIM. AIM never attracted enough members to support or improve itself. Why pay that much extra for a few extra options? Even those were almost matched by the basic instant messenger. Aim did not help itself by using pop ups for whoever paid them. "Paid them" refers to AIM being a bit too independent of AOL- did not provide what AOL needed, only what AIM employees wanted.

[Earl Benser]

AOL has yet to learn....

... that the quantity of garbage offered does not equate to quality,
AOL drew the newbies. But as the newbies got smart, AOL quickly
could be seen as a loser. It didn't take low cost broadband to start
the defection from AOL, but it did help. There will always be gross
neophites who are attracted like moths to the AOL glow, but there
are fewer of them every day. And they are learning faster now. So
the defections will continue, maybe even at an accelerated rate.
That will make life rough for AOL, but that's the way life goes.

AOL reinventing itself-fraud?

I received an email- could not be AOL because AOL
always tells that AOL official Emaiis to be read- ignore the rest. Second- Jon Miller was the SUPPOSED sender of the email- cannot trust him to be or not be whatever. He is a very tricky guy involved and not involved in AOL's 9.0 and AOL's
partnership with McAfee's fake spy scan in AOL's
Spyware Protection, and the fake Spy Zapper AOL uses.About everything Jon Miller touches is a fraud. If AOL has been short money, Jon Miller is the one to look at.I recommend that AOL members click report spam anytime anything comes from Jon Miller. Bad times always come after Jon Miller says anything.

[DebsSweet]

AOL -

I have broadband AND DSL -- and I'm not the only one. There is a reason AOL is #1 people -- and you can whine and complain all you want about AOL. We sit back and smile because we know that you can't please everyone. Remember - you are in the minority

[Whitesnake]

New AOL??

It's new web-mail service isn't too bad. I took it up because as a member of netscape.net, I would soon not have an aol connected account.
It's not too bad and will be downloadable to your PC at some date, not too far in the future ... I hope.
For a basic web-mail program it's not too bad but as always with AOL it's tricky to gain access to it ... so far, the only fault with it so far but then I've only had it a week.

Anne

[vgraybeard]

AOL ready to reinvent itself

AOL's only problem with customer base loss is it's failier to respond to it's customer base. AOL refuses to rectify situations in chats and message boards; ans it also refuses contact with English first language reps.

[DebsSweet]

AOL - others

Want the cheapest ISP you can find? Great - and remember when you do that, you always get exactly what you pay for.

[Lyong]

Why I hate AOL

1) The AOL browser is very heavy program. AOL is really for grandpa or grandma who just know how to use computer. The most annoying thing for me is how I can not make the window maximized all the tiem. AND Oh please, i don't need two browsers in my computer.
2) AOL is pushing the ads on your eyes. They put headline that looks like an article or news that is helpful for you to read, but they are really advertisement. This is the worst kind of spam. If you want to put ads, i found google is the most polite way to offer things.
3) Internet is meant to be open for all. Their exclusive content is almost laughable. Who needs AOL membership just to get something that other website gives for free ?