Comments on: Hotmail's face-lift spurs complaints

MSN introduces upgrades to its free e-mail service after aborting attempts to launch the service earlier in the week.

[d_wildemann]

hotmail change

Have had multiple freezeups and more ads. Both my wife and I preferred the old format and will consider moving to another email service. I like gmail but will have to notify many contacts, newletters, etc.

[lasteraivao]

I do not like the new hotmail look. I donot have space to read anything and it is so crammed up.

[bigbeaudoll]

I liked the old Hotmail. It didn't make me feel that I was so dumb that I had to have the new hotmail clutter up my mail. I waste a lot of time clicking that I never had to do before. Let's get the old hotmail back. It was better.

[ehill0788]

I heard about Hotmail up-dating stuff. I received an email purporting to be from hotmail's staff saying that I had to up-date my information or I would be disconnected, so I gave the information asked for. That was yesterday.

This morning, I had no hotmail account, I could not access it no matter what I tried. My cousin called me about an email she had received. It said I was stranded in London and wanted me to send her money, so I could get home. This was not so.

I knew then that I had been scammed. I tried to contact Hotmail to let them know about it, but there was no way to contact them. I lost everything and I had no way to warn others that it could happen to them.

Elizabeth Hill

[lasteraivao]

The new hotmail look is crammed up. No Space and confusing. Go back to the old hotmail. Once said,
" If it is not broken don't fix it "

[boozip]

Enlarge your resolution to 1024x768 and you shouldn't have any problems being crammed.

[lmarlen56]

I CANNOT READ MY COMPLETE MESSAGE AS THE WINDOW IS NOT LARGE ENOUGH

[boozip]

Increase your resolution settings. And please learn to use your caps lock key correctly =-)

[mwinter39]

I cannot get to everyone in my contact list, as it will not scroll down far enough. Also, under My Contacts the names are alphabetical by last name, first name. When I click on TO: the contact list comes up alphabetically by first name, and I can't get to the bottom of the list. Why do my contacts come up different ways. I want them to remain sorted the same way, by last name first. How can achieve this? Also, if I go to my contact list and put a check mark after several friends names, then click on "Send Email", only one name appears on the email I wish to forward. I am not happy with the new face of Hotmail. I was very comfortable with the old one. It wasn't broken, so why did we have to fix it?????

[svollack]

The new hotmail made me throw up. I am not feeling well and the ad that keeps coming up on the right hand side is so disgusting, a huge, flabby, stretch marked gut just hanging there, actually turned my stomach. I went to check my email and my husband said, "oh gross, what are you looking at?" I am embarassed to check my email. Then to add insult to injury, my email messages are now being cut off by the oversized ad which I believe is being marketed to me because hotmail knows I am a female in my 30's. Well, I am a very fit 30 something old who is insulted by marketing...to the point that I think I will just move on to gmail.