Comments on: MSN Messenger partial outage: Day 7

The MSN Messenger outage spills into a seventh day, with many users of the service complaining of inaccessible accounts, despite Microsoft's claims that most had been restored.

MSN messenger and Hotmail

Hi, My name is Lindsey and i have been using messenger for a while now and i have had this problem of not being able to log onto my hotmail account and Messenger account for about two days now. I live in Canada and messengeris my way to communicate with my friends & family out of canada. i do not understand the problem because some of my freinds are able to use MSN while i am still struggling as well as other people all over the world. I just wish they would hurry up already. this is ridiculous. I try to send them my comments but it requires my email so they can send me an answer back, but i CANT GET INTO MY EMAIL. its so fustrating!!! anywyas..thanks for your time

where is the world tomorrow ??? where is the rapid technology tomorrow ???

I dont understand how we are going to resolve security issues.

problem in Bluetooth, Problem in GSM, Problem in Passport, Problem in this .... that and almost everything.

We have still more refine our thinking and broad security + analysis of every design along with development.

Regards,
karthik bala guru

MSN Messenger

On News.com eading about MSN for problem i'm having since 2 days I go too the link mentionned in the news. i notice that today Sunday 23 jan 2005 I can not even log on the messenger.msn.com it is OUT

all i get is..................
Server Error in '/' Application.
Runtime Error

MSN Connection Problems

Over the past few days I have been receiving the message "Server Error in '/' Application. Runtime Error" whenever I try accessing MSN Messenger. Around 1:00 am this morning I lost ALL connection with MSN website, messenger and have now even lost connection to some websites that I use constantly throughtout the day. This is becoming very stressful and I am starting to lose faith in MSN.

Why isn't MSN trouble on tc news ?

Why isn't MSN instant messenger problems on the tv news ? This connection problem is a problem to a lot of people !! It only makes it worst for their customers, like me, not to know what is going on. I have emailed MSN numerous times and don't get any response. I can't find a telephone number on them. I paid for 1 year of game access and want to know what they are going to do about all this non-access time. And tonight, I can't even connect MSN. I think it's time for this news to get on the air waves, don't you ?

Why isn't MSN trouble on T.V. news ?

Why isn't MSN instant messenger problems on the tv news ? This connection problem is a problem to a lot of people !! It only makes it worst for their customers, like me, not to know what is going on. I have emailed MSN numerous times and don't get any response. I can't find a telephone number on them. I paid for 1 year of game access and want to know what they are going to do about all this non-access time. And tonight, I can't even connect MSN. I think it's time for this news to get on the air waves, don't you ?

[Michael71421]

MSN Messenger

It's just a matter of coutesey,everyone understands that problems popup now and then,even in then most techically advanced systems,but to neglegect to say something so we can plan around a problem is just not an option for some that rely on this technology.I'm looking for a job right now,if I had missed a message from a potetial employer it could have been a major setback for me and my family.

[Halfazner]

MSN Messenger Feedback

For those wishing to make a complaint to MSN, please use the below link:

http://feedback.live.com/eform.aspx?productkey=wlmessenger&page=wlfeedback_home_form

The type of feedback I recommend you use if complaining about the service is: "Something else"

Another drop down will appear, select "This is something that's broken"

(NOTE: If link fails, go to the MSN Messenger interface, go to Menu > Help > Send Feedback)

I noticed not just on this website, but on other forums, people don't know where to send feed back, so I hope this helps those people.

-- halfazner --

[yorick328]

MSN Out(r)age Outlook Express

I wonder if this outage isn't also affecting some of us Outlook Express users. I haven't been able to access my POP3 emails for some time now. Anyone else experiencing this?

[1985zi]

i will like to talk about jay z and Chris brown.I fine that jay z was wrong to say if Chris comes to the BET awards he will not perform, that not fear he was a Micheal fan too just like a lot of them. Not because of what happen to Rihanna. I will like to tell him stay-out of it yes i know it hurt to hear that about Rihanna but listen u all sing about love and u are not doing what u sing about, everyone deserve a chance in life no matter what was there history.i love beyonce music no offend to u beyonce but i fine your husband is taking it to far what about the love in this world.i had family who went true the same thing like rihanna and i get in to it cause i am not going to stand and watch them get hit, but as i get older i realize that i am bigger than this and i still talk to the person who use to hit my cusin u knw why i am bigger than that why hate when u can love and its time someone stand up for chris. Radio is done not playing his music but u dont want him at the BET awards jayz u are not nice nor fear i dislike what u did i shore u did worse than `chris in your life now listen to this i dont care what you say about this comment but u are not fear.

[dwighthand]

I've been unable to access MSN Messenger Pocket PC - Hotmail on my mobile device (Palm Treo with Verizon) since 12/3/09. The following is the explanation given:

SRX1119147743ID - Unable to access Pocket MSN.?
From: Mobile CustomerSupport ([e-mail])
Sent: Tue 12/08/09 3:22 PM
To: [e-mail]

Hello Dwight,



Thank you for your patience and understanding on the ongoing issue pertaining the Pocket MSN. My name is Parag. I have received an update from my escalations team which I need to share with you.



As part of our constant efforts to upgrade the technology that our products and services use, the old version of the communication protocol used by Pocket MSN has been de-commissioned by Microsoft. Pocket MSN which was, as is, a legacy product was using this same protocol.



As you are aware Pocket MSN has long been replaced by the latest client namely Windows Live which was released on the Windows Mobile 6.0 operating system platform. It uses the new protocol standard adopted by Microsoft. However Windows Live is only compatible with the Windows 6.0 and later operating systems.



Hence in order to resolve this problem we would suggest you to upgrade your device OS from Windows Mobile 5.0 to Windows Mobile 6.0 or later. You would have to check the upgrade availability with your service provider / OEM.



Once the device OS has been upgraded you can then download the latest Windows Live for Windows Mobile client from the URL http://wl.windowsmobile.com. This URL can be directly accessed from your device browser.



We hope that this information helps you and look forward to providing you with consistent, timely, and effective service. If you have any other Windows Live Mobile questions, please contact us via our support links page at http://support.live.com



Sincerely,



Parag Murudkar

Microsoft Mobile Support