Comments on: Facebook changes to address user complaints

After getting an earful about its recent redesign, the social network is making a handful of changes to the layout that it hopes will appease some angry users.

[Anjohl]

Facebook is like Hotmail, an ad/revenue delivery service with an unfortuante side affect that naive people considar a feature, and to be the main purpose of the medium.

IE, Hotmail is an adware service with the side effect of providing email access, to ensure people see the ads.

Facebook is an advertising medium and privacy nightmare with the side effect of letting you have meaningless interactions with people you apparently considar not meaningful enough to interact with in real life.

[trgdr777]

The only people I talk to on Facebook are people I actually DO ineract with in real life, or the ones that I would still hang out with if they didn't live so far away.

Why do people that don't use Facebook have to bash it all the time? If it's not for you then that's fine, but don't act like the rest of us are incapable of having relationships with friends in the real world.

[Jakob Malkovich]

One comment:

As Facebook changed the layout of the "Home" page, many user's e-mail notification imformation was put back to null. So, for example, my friend which has 1081 friends got over 800(!) notifications to her e-mail, many of which were aplication-related.

If that ain't spam, I don't know what is.

[jeremy-brett]

Glad to see they're going to allow some filtering of application posts on the news feed. I logged in yesterday and 2/3 of the feed was "so-and-so took a quiz to find out their spirit animal" or "so-and-so picked their five favorite cheeses." So very annoying.

Kudos to Facebook for listening.

[kyle2dotcom]

NO!

In this industry innovation is the most important thing. Change is innovation. This could very well be the fall of facebook. they need to understand people wont stop using their service. So make they changes you want. Imagine if facebook when back to square one. They facebook sucked. If their afraid to change then their afraid to move forward.

[sullivanjc]

The highlights was the most irritating thing about the changes. I want *less* of that, not more. Thank god for Greasemonkey

[john65001]

I just joined Facebook, so I never saw the old home page. But my from my experience with it so far I think it's a cluttered, confusing mess. The only thing that saves it for me is that I'm using the FB app on my Blackberry, and that lets me see in real time when there's something new that's important. Otherwise, I'd be stuck with trying to figure out what the f$#% is going on with my 'Home' page, which just seems to be a lot of crosstalk and images of shoes and beers. I have gotten notifications and messages on the BB that I STILL haven't located on the website...

[TV James]

I've been complaining about the new look ever since they launched it. But I only just yesterday noticed a "feature" that had been changed.

Before I could use the sliders to say "more status updates" or "less photos".

And i could say "More from this person" and "Less from this person."

That seems entirely gone. Worse yet, anyone who I said "Less from this person" about... now they're just completely blocked. That's not what I wanted. That's kind of lame. They should have just set everyone back to "even" when removing the old opportunity.

[shelji]

"We're also thinking about ways of filtering out some of the Wall posts and content directed to specific people to focus more on posts shared with everyone."

I don't WANT to share EVERYTHING with EVERYONE! I don't expect an enormous amount of privacy on FB, but this is ridiculous. I joined FB this past summer and really enjoyed finding old friends, plus staying in touch more easily with current friends. Thanks to the clutter, I am already finding it more difficult to stay in touch with people directly, unless I go to their inbox. I have email for that!

I also find myself using applications less, since I don't want to LOSE all my friends by clogging their streams with a bunch of "gifts". I also feel annoyed by the utter lack of privacy when I do so. I realize a web site like FB isn't exactly for those who value privacy above all else, but the lack of filtering is really a problem.

I also agree with the wall post/status/link confusion. I cannot imagine how that is an improvement. The "recent activity" section is also a disaster. The wall is just so disorganized i can't even believe FB has designers.

Overall, I am just really disappointed because I really liked the site. I find myself using it less, and I think my friends are, too. I don't know what FB is trying to accomplish. They are still NOT listening. They are only coming off as bad Twitter imitators, and I don't think that is going to help them keep the lead in the "social utility" marketplace.

[Jayemmbee]

all people ever do its whine and whine, if you dont like it leave instead of complainiing and making groups, if you hate it that much you obviously spend to much time on the site

[wl_daniel]

My major problem since the change is that my Wall may, or may not, show any given activity. Makes it kinda useless.

[ScorpioKing1990]

You know it's odd, MySpace started trying to copy Facebook in a lot of ways. Except, the way they handle it definitely way less annoying. I think Facebook knows they can't compete with MySpace. So now, they are instead trying to compete with Twitter.....and losing horribly.

I realy hope MySpace doesn't do anything like this. I'll simply stop using social networking altogether.

[zgreenwell]

I actually liked the update. The problem is that the Facebook user base is getting too old and like old people they'll complain about anything that changes, even if it is for the better.

[Tomofumi]

just wonder why they don't let the user choose which version of the layout they like? is it so hard to maintain?

[cnetuse1234]

so, what is this ########? can't even logon to facebook ALL DAY YESTERDAY!!! now, can't view homepage, can't type ANYTHING!!! what a bunch of ####sucking, pig-eyed, sacks of #### these web monkey-####s are!!!

[noxfelis]

?The Dark Side of Facebook AKA "Disgracebook," or ?Facebooks Complete Lack of Customer Service?

The unaired dark side of Facebook, or should I call it "Disgracebook." The reason I say the unaired dark side of Facebook is because I have yet to see anything announced on the prime time major news outlets about the disgraceful way Facebook treats its members. The Internet is bursting at its seems with unhappy disabled Facebook members who have posted thousands of complaints everywhere it is possible to post complaints about Facebooks complete lack of customer service and mean spirited disregard for concerns, questions and feedback from members and former members.

On Mark Zuckerber's Facebook Fan Page Mark states "I'm trying to make the world a more open place by helping people connect and share." I am glad Mark says he is "trying etc." because, in my opinion, he certainly has NOT accomplished his mission. Facebook is one of the most closed undemocratic uncaring unsocial business operations since the formation of the Gestapo. Facebook operates carte blanche without regard of a due process of rights for members Facebook deems unworthy to be members of its social network service and therefore, disables their account. Facebook justifies its policy and actions under the euphemism of ?protecting members? from ?repeated actions that could be construed as spam,? and from anything Facebook makes up as a threat to its security. Facebook is an omnipotent uncaring broadly defined automated bureaucratic security service mechanism with unpublished specific rules that are violated without knowing it. If this is not Gestapo like policy, I guess I do not know what it is because it certainly is unAmerican to say the least!

Furthermore, Facebook is not a social network service. When joining Facebook you are, in reality, joining a money making ?computer program? complete with automated responders but is set up to look like a social network service operated by real people. Is it any wonder Facebook members are treated with total disregard for being feeling thinking real people? I have yet to know of a computer program that is able to feel and or to reason. When someone calls Facebook you are treated rudely and crassly informed to use their computerized automated services which do not reply when used or quickly transferred to an automated answering service to which there is no reply.

I urge anyone interested to please research what I am informing you of because I assure you the situation I have explained is the truth and nothing but the truth so help me God. Until the media takes notice of and makes public ?Disgracebooks? inhuman treatment of people Mark Zuckerberg and his staff and money making computer program will continue to fill up trenches behind Disgracebooks California headquarters with unworthy disabled members.

One final comment. If Disgracebook is treating its foreign members as poorly as it treats its domestic members Disgracebook is not only giving itself a black eye it is giving the United States of America a black eye. Is there anyone out there who cares enough to tell the world about Facebooks dark side?