Comments on: Offshore outsourcing set for a big year?

Gartner study says practice isn't as widespread as thought. Consulting firm, meanwhile, forecasts a significant rise.

Offshoring...

This topic of offshoring seems to be a growing issue and concern. Recently, an expert (John Harker, CEO of In-Focus Systems) spoke on the issue, and it was recorded. It's available for free viewing on the web at:
http://www.professionallyspeaking.org/archive.html

...Bernie
http://www.FreeGoodNews.com

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but what about jobs vs spending?

I think it's somewhat minimizing to look just at the % of IT spending. Everyone knows what you pay for a US worker, you can get 2-3 workers elsewhere. So multiply that times 3% to see how many US jobs are lost. Do the same for 7% in 2008 and you get the picture...

Outsource to War

The outsource issue is not new. The steel industry, tool & die, many mfg's have eliminated jobs and moved operations overseas. Yet, our economy keeps marching on. If you look at the last 3 recessions, you will see that the time required to recovery is increasing. Additionaly, there are fewer dual income families. This is already creating a greater divide. The middle class continues to erode. Look at the last election. America now has 2 completely different views concerning the direction our country should move. This should be read as a warning. It's issues that we cannot control, that breed frustration and anger that ultimatly brought on the Civil War. We best find a solution to this outsourcing issue.

[samuldesuja]

Pummeled by cheaper labor costs abroad, the North American contact center outsourcing industry can expect a resurgence in the next two years, according to a recent study.
Backlash against offshore outsources, the emergence of home-based agents and vertical market expertise will all contribute to the growth in the North American market, according to the 2006 North American Contact Center Outsourcing Market Report from West Orange, N.J.-based DMG Consulting LLC. In fact, the Canadian contact center outsourcing market is projected to grow by 5% to 8% to meet increased demand in 2006.

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