Comments on: eBay toughens up on discussion boards

The harder stance by the big auction site on sharing information sparks censorship complaints from its community. Do eBay members have a case?

[cmaida2]

ebay

It seems that Ebay is doing alot with whatching out for their sellers best interest. I had a complaint about how a seller bid under a phony name to drive up the price on a non reserved item they had listed and when ebay responded to my complaint they did not address what I was asking but beat around a big tree. I guess they care more about who is giving them money more then the people that bid and buy. But with out us they do not have anything

[secundacasus]

Ludicrous

This is uncanny, can no longer warn others of scams or phony users...... This was a tight knit community but this new CEO has taken it upon himself to incorporate all his ludicrous ideas, including this and the fee changes. Goes to show that if you do a little research, alternatives are actually available.
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[Splashie]

eBay is now banning anyone who supplies links to the petitions regarding the new feedback rules. The horror stories are already beginning. They buyers are using the one sided feeback to threaten the sellers. What a mess!

Sellers: http://www.thepetitionsite.com/1/new-feedback-policy-unfair-for-sellers

Buyers: http://www.thepetitionsite.com/1/ebay-buyers-concerned-re-feedback-changes

[PhilipCohen2]

On the eBay ?naughty chair? again!

Well, I?m on the eBay ?naughty chair? again: for 30 days this time. A permanent ban next time? They really do make it difficult for an honest eBayer with only one user ID and one email address to make any serious comment; I guess I?ll have to go with the flow and take out multiple IDs and get some more email addresses! I?ll probably have to go back to a bit of ?dial up? too to avoid them sensing my static IP address. What a shame one has to learn to be so devious to deal with these disingenuous snakes.

It appears that eBay will not tolerate any detailed critical discussion on the matter of absolute anonymity of bidders, that further increase in the level of anonymity that they have recently introduced (at least) to their Australian and UK sites and which serves no other purpose than to further obscure bidder IDs to the point that genuine bidders have got absolutely no chance of detecting and thereby protecting themselves from shill bidders. This is a reprehensible action that serves only to deceive consumers. eBay doesn?t like such discussion on the US boards either which suggests that they are in the process of trying to make up their devious little minds as to when to introduce this policy onto the US site also. You all in the US should be prepared to confront them when they do so, and I look forward to seeing the US buyers? response when this despicable feature is introduced.

Sellers in Australia are currently squealing like stuck pigs: between the recent introduction of absolute anonymity for (shill) bidders upsetting buyers; the nonsensical new feedback system upsetting sellers and the farcical attempted ?grab for cash? with ?exclusive dealing? for PayPal annoying everybody; here, just about everybody (except the shill-bidding sellers) is unhappy.

The fact is that although it is sellers who pay the bill, an outrageous eBay policy, such as absolute anonymity of bidders, that will reduce buyer confidence will ultimately hurt (ethical) sellers?and ultimately eBay. But apparently nobody at eBay has the intelligence to understand that; then, probably, their only immediate concern is the triggering of the next executive bonus for which they will require an improvement in the bottom line; a reduction in customer support staff will help effect that end.

Not one change that eBay has made recently has been in the interests of consumers (except for the shill-bidding sellers, who are undoubtedly rubbing their hands in anticipation); all appear to have been aimed solely towards improving eBay?s bottom line (nothing wrong with that per se as long as you don?t openly abuse your customer base in the process). Regrettably, I have come to the conclusion that the current management team at eBay are an unethical, disingenuous mob of cowboys.

I assume some stooge on the UK site has reported me this time, although I am surprised that with all their claimed sophisticated processes eBay don?t have some automated process for keeping track of ?pests? like me. I say that because, although I am now barred for 30 days from posting on all eBay discussion boards, they have not pulled any of my current batch of posts from the US or AU sites and, strangely, not all of my ?offending? posts have been pulled from the UK site either although many have been and eBay, even more strangely, are polite enough to notify me regarding each pulled post individually to that effect.

As a matter of interest a summary of the posts removed and the reasons given therefor follows. The strange thing about it all is that apart from me occasionally daring to mention the unmentionable, the common denominator appears to be the link to a certain ?commercial web site?, but, of course, many other members? posts bear links to other commercial web sites but they are not pulled, and a simple search on the discussion boards (by User ID) for my user ID (philip2727) shows that there are still plenty of my posts containing such links remaining. Apparently eBay are not even efficient at being disingenuous.

It?s interesting to note the difference in mentality between eBay ?members? and eBay discussion board moderators. On the UK site some of my posts that were not pulled are contained in a thread that I started and titled ?There is nothing wrong with eBay!?. Some members obviously thought that whoever started this thread must be insane and posted responses; eBay moderators apparently took the title literally and looked no further!

Full details at: http://www.auctionbytes.com/forum/phpBB/viewtopic.php?t=23355

[surebitha]

What a horrible robotic customer service. They think the pre-filled answers should solve any issues either buyers or sellers have. You can never every get to talk to a customer representative to discuss if you an unique problem. I had bad experiences as a buyer and even worst experience as seller. I have 100% positive feedback (above 100 feedbacks), they terminated my membership stating that my account is linked to a different user ID that was created by my ex husband 4 years ago. I have my current user ID for almost 4 years.
I also lost all the recent pay pal payments from buyers, they were all reversed back to buyers after shipping all the items. I don't even know what I can do now other than asking buyers to send me the payments.

[casper1n1]

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