Comments on: Salesforce.com lifts curtain on new release

Software-as-a-service company keeps compatibility and customization top priorities with release of new version of subscription software.

[skeeboe.com]

Be careful choosing Salesforce!

Our company signed up for a free trial, and we were contacted by a salesperson. He had us sign up for a year. Turns out, you can pay month to month, but the salesperson didn't tell us this. And no, we didn't get a discount for signing up for a year. Now we're locked in to a year of service, and we can't quit... even though the software has turned out to be very cumbersome (in our opinion).

[edbong]

What did u not like

Why do you find it cumbersom? What exactly? (curiosity)

A bit harsh

I think you're being a bit harsh on the salesman. It sounds like he's signed you up for Team Edition which, yes, has an annual fee but it's usually the cheapest and most sensible option for a small number (up to five) of new users. Professional Edition is monthly charged, but it is more expensive if you have more than one user. The reason you'd go for Professional Edition is not so you can back out in less than a year, but if either you had more than five users, or you needed the extra features.

[edbong]

Salesforce vs SugarCRM

It will be interesting to see how the market will in the longterm handle open source competition. Will everything really be just on-demand?
Tim
http://www.humano2.com