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October 19, 2009 11:46 AM PDT

Free Wi-Fi for the holidays on Virgin America

by Marguerite Reardon
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Travelers flying on Virgin America over the holidays will get free in-flight Wi-Fi thanks to Google, the companies said Monday.

Google and Virgin America are teaming up to offer free Wi-Fi Internet service for all Virgin America passengers traveling between November 10, 2009, and January 15, 2010.

The Gogo Wi-Fi service, which was rolled out to Virgin America's entire fleet of planes in May, is normally available for $12.95 for flights of over three hours. It's $9.95 for flights between one and a half hours and three hours. Flights of less than an hour and a half are $5.95. There's a special deal for people using smartphones and other Wi-Fi enabled handhelds that costs $7.95 for flights over one and a half hours.

Virgin America estimates that between 12 percent and 15 percent of its customers are using the Gogo Wi-Fi service. On some of its cross-country flights, between 20 percent and 25 percent of its passengers are using the service.

"Since the launch of Wi-Fi on all of our planes, we've seen an overwhelmingly positive response from travelers," Porter Gale, vice president of marketing at Virgin America, said in a statement.

Virgin America hopes that offering the Wi-Fi service will help it win more customers. In a recent survey the airline conducted it found that more than half the respondents said that Wi-Fi would influence their choice of airline. Google and Virgin America are calling the free Wi-Fi promotion a gift to their customers. But for Virgin America it is also a way to give customers a taste of the inflight Wi-Fi service, which will hopefully whet their appetite for Internet service on future Virgin America flights.

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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About Signal Strength

Marguerite Reardon has been covering the telecom beat for more than a decade and knows more about wireless and IP networking than she cares to admit. She has been a senior writer for CNET News since 2003, covering all things wireless and broadband related from iPhone launches to major telephone company mergers to IPTV developments. She often appears as an expert on news networks, including CNBC, MSNBC, NPR, and the BBC. Maggie loves visiting CNET's headquarters in San Francisco, but she's an East Coaster at heart, living and working in Manhattan.

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