October 21, 2009 4:00 AM PDT

Firefox's crossroads: Cutting-edge or mainstream?

by Stephen Shankland
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MOUNTAIN VIEW, Calif.--John Lilly wants it both ways.

Working at Mozilla Corporation since 2005 and as chief executive since early 2008, he helped oversee a remarkable achievement. Mozilla has built the Firefox browser from a largely unsuccessful remnant of the Netscape era of the 1990s into the browser that nearly a quarter of people on the Web use. Now the challenges are different.

Mozilla Corp. CEO John Lilly

Mozilla Corp. CEO John Lilly

(Credit: Stephen Shankland/CNET)

First, for new growth, Mozilla must make its open-source browser appeal to an even more mainstream crowd, one that's more interested in working and playing online than in sticking it to Microsoft or being part of a cause. Second, it's got to keep the loyalty of the technically savvy early adopters and Web developers that Google now has been courting with its Chrome browser.

"We have to do both," Lilly said in an interview at Mozilla headquarters here. "We have to be a better browser for your standard everyday user of the Web who uses IE now, but I think we have to redouble our efforts to be good for Web developers."

The world changed for Mozilla when Chrome burst onto the scene in 2008. Mozilla didn't see itself as complacent, but Chrome was a wake-up call that "clarified some of our priorities," Lilly said, including snappy performance.

"It made some things real crisp," Lilly said.

Indeed, in the months after Chrome's arrival, these priorities appeared in Mozilla's Firefox planning: "Observable improvements in user-perceptible performance metrics such as start-up, time to open a new tab, and responsiveness when interacting with the user interface. Common user tasks should feel faster and more responsive." And future versions of Firefox likely will look more like Chrome embracing some of its less obtrusive framing of Web content and applications.

'Web-native' Google
Mozilla's biggest rivals before, Microsoft's Internet Explorer and Apple's Safari, came from companies firmly rooted in the era of desktop computers and operating systems. Not so Google, which not only has Web-based applications such as Google Docs and Gmail to support, but also a browser-based operating system called Chrome OS.

"Competing was hard but at some level simple. Google is much more Web-native," Lilly said.

Google is an unusual rival. Even as Google and Mozilla vie for popularity, they're tight allies in the "Open Web" movement to augment Web standards to today's static pages into tomorrow's applications. And Google almost singlehandedly funds Mozilla by sending back a portion of search-ad revenue that originates from Google searches within Firefox.

In 2007, the last year for which Mozilla has released figures, Google supplied 89 percent of Mozilla's $75 million in revenue. Although the Mozilla-Google revenue-sharing deal is set to expire in 2011, realistically, it's probably safe.

For one thing, Firefox sends a large amount of search traffic to Google--traffic it could easily send to another search engine with the flip of a default setting switch. Second, Google's browser enemy is Internet Explorer, especially the slow and limited IE 6 that's still in widespread use eight years after its release. If Google wanted to cripple Mozilla, the time to do it would have been 2008, when the search-ad deal was up for renewal, but Google renewed it.

New standards
One big part of Mozilla's effort to remain in the vanguard is support for new Web standards.

Mozilla is among those trying to renovate Hypertext Markup Language (HTML) to make it a richer, more capable foundation for programming as well as display. And its significant if not dominant share of usage makes it a major force bringing those "Open Web" technologies to fruition.

"There are still a lot people who think the Web is done--there's this big mission accomplished banner. It's not true," Lilly said. "There are many proprietary technologies, many walled gardens with respect to video and offline technology. There is still is a lot of the Open Web fight to fight," Lilly said. "Getting to Firefox--a quarter of the Web--shows these technologies are real."

One thorny one is Web-based video. Today most online video is sent using Adobe Systems' Flash browser plug-in, which is free; video is encoded with the H.264 standard, which must be licensed. But fees could increase in 2011 with the possibility of new royalties for streaming H.264 video over the Internet.

Mozilla headquarters in Mountain View, Calif.

Mozilla headquarters in Mountain View, Calif.

(Credit: Stephen Shankland/CNET)

Perhaps not coincidentally, Google announced plans to acquire On2 Technologies, which has other video encoding and decoding software--or codec--including a new version under development called VP8.

"If VP8 is an open codec and unencumbered (by patent licensing considerations), it's something we'd implement. That changes the whole landscape," Lilly said.

The first update in a decade to the HTML standard used to describe Web pages is under way, and one major feature is a video tag that builds video directly into the Web rather than relying on a plug-in such as Flash, Microsoft's Silverlight, or Apple's QuickTime. Though Mozilla, Google, Apple, and Opera all like the tag, they don't see eye to eye about what format video should be encoded in, which complicates how well the technology works in practice.

Mozilla and Opera urge use of the Ogg Theora video format, which may be implemented in open-source software without licensing complications, and Firefox has had Ogg support since version 3.5 of the browser arrived earlier this year.

But Apple's Safari has H.264 support built in. Google's Chrome supports both standards, but YouTube supports only H.264. Microsoft hasn't said what it plans to do. So for now, video plug-ins appear unthreatened.

Microsoft in the wings
At the other end of the competitive spectrum is the incumbent. Although Microsoft's browser development crept nearly to a standstill after IE won the first browser wars of the 1990s, there's evidence the sleeping giant is awakening.

IE 8, released earlier this year, attempts to conform to existing Web standards rather than setting its own. And though IE still doesn't support many of the latest technologies to make the Web into an application foundation, Microsoft now is actively engaged in discussions over those technologies and their standardization. Finally, Microsoft is working on Web applications of its own in the form of an online version of Office 2010, giving the company a strong new incentive to improve its technology.

So far, though, Microsoft's effect is more theoretical than actual.

"They've given notice they will engage. We haven't seen them influence it a lot," said Mike Shaver, Mozilla's vice president of engineering. He's eager about the possibility that Microsoft will embrace new Web standards. "They represent a large user base--some by choice, some not. Those technologies mean a lot more when they make it to more people."

Something of a wild card factor in today's browser wars is Apple, which has released a Windows version of its browser. The company rarely ventures out of its home turf of Mac OS X unless there's a strong incentive--releasing iTunes for Windows to boost the iPod business, for example--but evidently deemed Safari for Windows a high enough priority to fund development and support efforts if not much in the way of marketing.

Going mobile
Apple, though, has a big head start when it comes to the new era of mobile browsing that's just beginning to mature with high-powered devices such as the iPhone. Like it, Palm's Pre handset and Google's Android operating system for mobile phones use a browser based on the open-source WebKit project.

Firefox is moving more slowly into mobile, though. Its mobile browser project, called Fennec, is slated to emerge later this year under the Firefox brand name for Nokia's Maemo mobile operating system, and Lilly has said Firefox will be available for Google's Android operating system as well.

"I do more browsing than ever in mobile. The boundaries between desktop and mobile are going to blur," Lilly said. "We will release (Fennec) as a product called Firefox later this year."

Lilly likes to look at the bright side of this fluid landscape. "In most ways the world as a Web user is better than it's ever been. There's real choice, not just from Apple and Microsoft but from Google and Opera," he said.

"We're a unique organization. Compared to open-source projects, we look rather wealthy. Compared to the people we're competing with--Apple, Microsoft, Google--$50 million, $60 million, $100 million in revenue that to them isn't really meaningful," Lilly said. "We're competing in a low-expense, scrappy way."

Stephen Shankland writes about a wide range of technology and products, but has a particular focus on browsers and digital photography. He joined CNET News in 1998 and since then also has covered Google, Yahoo, servers, supercomputing, Linux and open-source software, and science. E-mail Stephen, or follow him on Twitter at http://www.twitter.com/stshank.
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by AICAP Group October 21, 2009 4:56 AM PDT
For a world traveler Firefox is USELESS. If you do any kind of search in any version of Firefox it changes the language, returning the results in the language of the country hosting you ISP...BUT also changes the menu functions to that language. This is just so stupid and very few, as in none, reviewers have ever covered this huge problem. CoolIris does this as well.
Reply to this comment
by Random_Walk October 21, 2009 6:15 AM PDT
...because maybe this is the first anyone has ever heard of it?

I connect to German ISPs quite a bit, but I've never seen Firefox change its language to German.
by Lerianis3 October 21, 2009 7:55 AM PDT
Uh, you are full of it, AICAP Group. I run Firefox on a Japanese operating system, and in order to get the 'Japanese language' on the Firefox itself, you have to download a separate browser.
Also, Firefox goes to 'Google.com' if you tell it to search Google.com..... it does NOT change it to say... Google.de for Denmark, if there is even such a thing.
by YankeePoodle October 21, 2009 8:04 AM PDT
Firefox is awesome with language support. If you have only downloaded English browser you will have it, I assume you have some kind of universal browser.

If 25% of market share is not mainstream, I dont know what is. Firefox is already mainstream, as far as enthusiasts is concerned, a browser that is only limited to one Operating system is really not "enthusiasts". Every one is curious to check out google chrome at it is still the fanboys who have chrome, Firefox is more practical and prevelant on many Operating systems.
by SHADuck October 21, 2009 9:04 AM PDT
i've been in cn, and i am reading roman characters. where did you get this idea
by tyshockner October 21, 2009 9:06 AM PDT
I had the same issue when I was in Ireland and Germany. Firefox itself was English but when I tried to go to most of the big web pages I got the German/Ireland version ie yahoo, Google. Was very frustrating. All I did was just hit the US link on the page and I was back to the standard US pages.
by Random_Walk October 21, 2009 10:51 AM PDT
@ Lerianis:

.de is Germany (as in, "Deutschland") - .dk is what you were likely looking for. ;)

@ tyshockner: Parent was referring to the browser UI language (or didn't communicate his point effectively). The site localization behavior (which Google does) can be changed here: http://www.google.com/support/websearch/bin/answer.py?answer=873&topic=8995
by codynews October 21, 2009 2:18 PM PDT
I've never had FF do that to me, but I do travel a lot and I ****HATE*** when webpages assume I want a different language when I go to their main page.

If I go to www.google.com I WANT WWW.GOOGLE.COM Even if I'm in Mexico. If I wanted google.MX then I WOULD TYPE THAT IN. But nooooo... Google has to be all "cute" and auto redirect you.

It's not just google that does it. Tons of other sites move you from their .com to their .xx (country code) depending on where you are connecting from. Damn that pisses me off just thinking about it :)
by rpvitiello October 21, 2009 2:41 PM PDT
Um that is not the browser that is probably the WEBSITE you are visiting doing that. If you are in Germany and you type in a major website it will probably default to that countries home page, assuming that is what you want to see.
by bousozoku October 21, 2009 9:12 PM PDT
The menu functions also change? You mean menus within a page, right?

Go into the Firefox preferences/options and select the Content tab. At the bottom, you can click on "preferred language" and select languages in the order you want them to be shown to you. If the web site doesn't have English available, you won't see English obviously.
by drbyte October 21, 2009 5:05 AM PDT
I just wish they would fix the memory usage for people who have a few browser tabs open.
Reply to this comment
by Lerianis3 October 21, 2009 7:56 AM PDT
The memory usage is just fine. 300MB's when I am running 4-10 tabs is pretty darn good, in my opinion. If you are having problems with that..... UPGRADE YOUR MEMORY! That's the bottom line here, any system today should be running at least 3GB's of RAM.
by dennisheadley October 21, 2009 8:28 AM PDT
While I run a minimum of 4GB on all of our machines it is just plain ridiculous to state that 3GB is the minimum amount to run a stupid web browser or to surf the web. If you need 3GB to surf the web with any browser than that software is complete trash. Running office applications, surfing the web, watching DVD/BD's, converting audio/video files, basically anything an average user would do outside of playing high-end video games does not require that much ram.
by metomjr October 21, 2009 12:11 PM PDT
I have a Sony laptop with 1 gig of ram that is not upgradable. Some of us don't have a choice. I also shouldn't have to upgrade my memory to view websites when I have had no trouble in the past. If you want to buy me a new laptop with 3 gigs of ram, I'll give you my address.
by kojacked October 21, 2009 12:38 PM PDT
"UPGRADE YOUR MEMORY!" as long as everyone agrees that's ok for Microsoft's bloated browser then ok!
by jonytk October 21, 2009 1:10 PM PDT
Yeah, i've got a laptop with 256mb of memory, I can only open 2 tabs without using virtual memory. I wish there was a browser made by the guys of utorrent!.
by drbyte October 21, 2009 9:12 PM PDT
I have 4gb on my machine (3gb used by xp), but Firefox with multiple pages open climbs upward of 1gb in usage. I hope they fix it.
by pentest October 25, 2009 11:22 AM PDT
opensuse 11.1 +kde4+compiz+eclipse+amarok+firefox with about 10 tabs open+mysql+thunderbird= 800 MB RAM

Why can't windows do that?
by drbyte October 26, 2009 4:57 PM PDT
pentest, that;s a whole other topic. I've seen Ubuntu machines on single core machines with 512mb of ram do some amazing things. 6 programs running, Nifty GUI, ect. Ubuntu 9.10 looks like a step up too. Folks like paying a premium it seems. I know several people getting win7 with no real reason why they need too other than it's new.
by Random_Walk October 21, 2009 6:13 AM PDT
"Mozilla must make its open-source browser appeal to an even more mainstream crowd, one that's more interested in working and playing online than in sticking it to Microsoft or being part of a cause"

I don't think that Mozilla was ever out to 'stick it to Microsoft' - they seemed always more interested in producing a better browser, and so far have continued to do so.

The secret of success isn't to 'stick it' to anyone, but to produce the best damned product you can, one that does the job easier and better than anyone else.
Reply to this comment
by Shankland October 21, 2009 6:52 AM PDT
The people I was referring to who are interested in sticking it to Microsoft were the Firefox early adopters, not Mozilla. Mozilla has been more diplomatic, though it takes plenty of potshots at IE 6. But many Firefox users, especially in the early days, seemed to me rather adversarial toward Microsoft.
by pentest October 21, 2009 8:57 AM PDT
Are you saying that IE 6 does not have countless security, stability and rendering issues?
by Random_Walk October 21, 2009 10:52 AM PDT
Ah, my bad... it was early this morning when I hit that :)
by ofmyony October 21, 2009 6:36 AM PDT
I do believe Firefox is cutting edge, but I tend to use two different browsers. Firefox offers the best combination of features I am l looking for. I still use IE8 for some tasks, because IE has been battle tested and seems to have improved security features and is the most compatible browser. With an improved IE8 I think Firefox will only maintain it's position
Reply to this comment
by cbscowards October 21, 2009 8:37 AM PDT
Compatible with what? IE 8 is better than earlier versions of IE, but as a web developer I still run into more standards compatibility issues and bug with IE8 then with Firefox, Safari and its cousin Chrome combined.
by tektaktyks October 21, 2009 6:46 AM PDT
what about an official 64 bit version?
Reply to this comment
by WulfTheSaxon October 21, 2009 2:23 PM PDT
That's being worked on.

Windows: https://bugzilla.mozilla.org/show_bug.cgi?id=471090
Mac:https://bugzilla.mozilla.org/show_bug.cgi?id=468509
Linux https://bugzilla.mozilla.org/show_bug.cgi?id=512489
by hbss14 October 21, 2009 7:00 AM PDT
Firefox has been far superior to I.E. for years, on many levels. Hence Microsoft's try at emulating a like version. As far a Chrome, there are some redeeming features that could be somehow transitioned to Mozilla's browser, but I don't see Mozilla in any trouble in regard to being cutting-edge or mainstream.
The open source, great applications, cross platform programming is what makes it the most used browser presently.
Reply to this comment
by TechnoMan475392 October 23, 2009 2:18 PM PDT
I would use firefox but the things I like about chrome that can be added to firefox have to be added, and I browse with usually 4 tabs open for a couple hours and don't have the system for it.

Chrome is just simple, clean, and fast, which is why I use it.
by Mr. Dee October 21, 2009 7:17 AM PDT
Still a memory hog, will always be a memory hog it seems. Firefox takes about 3 to 5 minutes to start up on my system. Yes, I have a lot of favorites and history is not cleared. But come on, why must it take forever???
Reply to this comment
by Lerianis3 October 21, 2009 7:58 AM PDT
3 to 5 minutes to start up? That is a lot longer than on my system, and I don't call 60MB's when you first start up a 'memory hog'. If it's taking a long time to come up on your system, try defragmenting.... does wonders, and that's usually where I find that the problems are coming from on the systems of people who I know...... very fragmented disk drives.
by pentest October 21, 2009 9:00 AM PDT
3-5 minutes? If you are going to lie at least make it believable, but than again, you are a brain-dead windows user so your machine is probably full of malware and your registry is likely bloated beyond all reason and as leria said your disk is probably massively fragmented. Funny how it is only Windows file systems that are easily susceptible to fragmentation.

It doesn't use more memory than IE, IE hides its bloat by integrating into the OS.
by poultryfish October 21, 2009 12:51 PM PDT
Try to uninstall those unnecessary add-ons. Firefox has good programmers, most of the time its the add on developers who write bad code that causes most of Firefox's slow problems.
by exactlyy October 22, 2009 12:04 AM PDT
3 to 5 minutes ?? maybe if you're using your PSP to open Firefox !
by October 21, 2009 7:34 AM PDT
FF missed the boat on a major advantage held by MSIE and another being used by WebKit.

Microsoft allows developers to embed mshtml into any application. This is not recompiling code and taking what's necessary. It's using a pre-packaged component w/o branding. This embedding helps keep MSIE entrenched on the desktop.

WebKit has been small and fast enough to be re-used as the core for a number of desktop and mobile browsers that are gaining strength. Where is FF mobile? Oh yeah... coming any day soon. Why didn't phone vendors use FF as the core of their mobile offerings? Either because its very bloated or monolithic.
Reply to this comment
by redmarine October 21, 2009 7:52 AM PDT
Well, so far Mozilla has been the icon of innovation and openness. Their core userbase seem to consist mostly of techies who know the web's potentials and how they can take advantage of it. What I think Mozilla does great is to give us the opportunity to tag along to innovate the net.

Be it either to contribute to the overall development or writing helpful extensions.

To summarize, they kick ass. :P
Reply to this comment
by Philips October 21, 2009 8:03 AM PDT
OMG. They intend to make FireFox even more stupid that it is already is (in 3.5 e.g.)

What can the crowd here recommend as a future-proof browser for work?

Requirements are simple: no bells, no whistles, adblock, flashblock, tabs working in intuitive fashion (not like in Chrome), no redundant drag-n-drop all over the place (only where it is really needed) and of course good keyboard shortcut support. Last but not least are auto-updates (not like the Opera 10's reinstall on every update, but like FireFox's one click+restart.)

Oh, and no malware please (that unfortunately excludes IE).

Is there any browser actually left for people who use the it for work??? Opera comes close, but has pile of little nagging usability problems all over the place.
Reply to this comment
by poultryfish October 21, 2009 12:53 PM PDT
You ask for no bells or whistles, but then go on to list several.
Its an opinion which things are necessary or not, so you should probably state which bells and whistles you dislike.
by codynews October 21, 2009 2:21 PM PDT
There are two browser choices IMO...

IE8 if you want a big fat slow browser that you know is going to work with everything
Chrome if you want a small fast sleek good looking browser that will work with ALMOST everything.

I use Chrome 90% of the time, and IE when a site requires it.

FF is just as big and ugly as IE. I don't see why people get all geeked about it.
by mitrich October 21, 2009 8:49 AM PDT
First, I am a Windows user and not a tech person. But I like to fool around with the useablilty of browsers.
Firefox is my default, with SeaMonkey in the wings.

Safari 4.0 is exactly what Firefox use to be and, I believe, claimed to be: a simple browser. Safari for Windows works very well. There are no themes or add-ons, extensions to speak of.

If Firefox is to grow now any more than incrementally, Mozilla Corp id going to need to go after the corporate/industrial/financial area(s). To do this, they need to provide the proverbial "neck to wring", a support group to handle problems for these kinds of companies.

>>RSM
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by SnidleyWhiplash October 21, 2009 10:07 AM PDT
The will undoubtedly go the way of Netscape, putting a fetish for constraining standards over the needs of content developers to make creative experiences. IE killed Netscape because IE sucked up to the needs of content creators while Netscape sucked up to standards nerds who foretold disaster if you enabled features that made user experiences too exciting.
Reply to this comment
by t8 October 21, 2009 2:11 PM PDT
Actually it was the bundling of IE that killed Netscape.
Netscape then responded by open sourcing the browser and it took them too long to come to market with a decent product. Had Netscape responded quicker, I don't think it would have made much difference at the time as people back then were less IT savvy on the whole and went with the default.

Funny thing though, Firefox was a stripped down version of Netscape.

So in a way, Netscape didn't really die. It came back with a vengeance.
It just has a new name.
by PC_Mike October 21, 2009 11:32 AM PDT
Firefox rocks! Nuff said.
Reply to this comment
by beowulf74 October 21, 2009 12:57 PM PDT
Yep, my thoughts exactly.

Now I wish Mozilla would address the ancient Thunderbird, which is at 2.x but needed to be at 3.x yesterday!
by luke_marsh October 21, 2009 12:16 PM PDT
Forget I.E focus more on competing with google chrome.
Reply to this comment
by JohnnyIdaho October 21, 2009 2:07 PM PDT
I use to love FireFox, but after using Chrome, the speed and stability is night and day. I think the biggest problem with FireFox is that the Flash Plugin is crap. Mine always crashes on pages with flash.
Reply to this comment
by t8 October 21, 2009 2:07 PM PDT
Among people I know, most have ditched IE because it has this uncanny ability to freeze or is very slow.
It freezes in XP and Vista. Haven't tested it on Windows 7.
The other browsers seem faster as well.

I use to use IE as my backup browser after Firefox but I am to wary of opening it now.

The problem is that as Web developer, my code may be standard compliant, but that is no guarantee that it will render correctly with IE. Sometimes I will check out a web site on another computer using IE and find that it looks bad.

Can't win when it comes to Microsoft. I wish their browser share was zero. Would make life much easier.
Reply to this comment
by joseph0101 October 21, 2009 2:30 PM PDT
This is an interesting article.
Reply to this comment
by JWK October 21, 2009 2:46 PM PDT
I wish I could open a new tab as my homepage instead of blank tab. PLEASE ADD THIS OPTION FIREFOX or if its already there please tell me how to configure it.
Reply to this comment
by mathcreative October 21, 2009 4:54 PM PDT
That's a cool idea. Nvr thought of that!
by ari6126 October 21, 2009 7:47 PM PDT
There is an extension that does that. New Tab Homepage, it works well:

http://www.cusser.net/extensions/tabhomepage/
by JWK October 22, 2009 2:28 PM PDT
Thanks for the heads up ari6126
by ProDigit October 21, 2009 2:49 PM PDT
Bull and crap!
I never liked Chrome!
FF is my thing, quick,Win 2000 looking like, and safe (unlike chrome).
Reply to this comment
by FF2009 October 21, 2009 3:04 PM PDT
Love my Fox. Cant wait for version 4. :)
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About Deep Tech

Stephen Shankland, who's covered the computing industry since 1998 and was a science reporter before that, here delves into a wide range of technology trends and offers hands-on tests. His particular interests include Web browsers, cameras, standards, research, science, and start-ups.

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