Google Calendar entered its fourth day of disruptions today with no word from Google on the cause of the problems.
Google's Apps Status Dashboard currently shows Google Calendar with the annoying yellow wrench, which isn't quite as bad as the dreaded red "x" but little comfort to those affected by the issues. Early Thursday morning Google said a Google Calendar issue "affecting less than 0.1 (percent) of the Google Calendar user base" was ongoing.
Just before 10 a.m. PDT, Google updated the dashboard to say that a resolution was pending for an issue that involved secondary calendars. "Calendars are being restored every hour, and we expect to have everything back to normal today," the company wrote, but it did not say what caused the problem in the first place.
The current problem follows one on Tuesday, which affected "less than 2 (percent)" of the Google Calendar user base, according to the company. No explanation was provided for that issue, either.
Outages appear to be a way of life in the cloud-computing world, although it's not like hosted software is perfect either. Still, as one CNET reader put it, "this is the kind of thing that will cause people to resist cloud-based computing...especially when the tech support is so ambiguous." Google's approach to customer service for those who aren't on paid corporate accounts is based mostly on forum postings and e-mails.